{"Status":true,"Message":"","Response":{"post":{"postuid":"085qt7qc2i","tenantuid":"d8b744fc-2e70-4089-bb80-dd1d08f6c7b2","projectuid":"239698c5-f7eb-4574-8cc8-c6568f08b3a0","title":"Verint Community Integration","slug":"article/085qt7qc2i-integrations-verint-community","html":"\u003Cp\u003EThe DailyStory integration with \u003Ca href=\u0022https://www.telligent.com/\u0022\u003EVerint Community\u003C/a\u003E enables you to use the power of DailyStory\u0026#39;s marketing and automation tools with a powerful online community platform.\u003C/p\u003E\u003Cp\u003EWhen enabled, this integration allows you to:\u003C/p\u003E\u003Cul\u003E\u003Cli\u003ECreate audience segments from Verint Community members.\u003C/li\u003E\u003Cli\u003EIdentify prospective customers in your Verint Community.\u003C/li\u003E\u003Cli\u003ERun more effective welcome campaigns to Verint Community members\u003C/li\u003E\u003Cli\u003ERe-engage inactive members in your Verint Community\u003C/li\u003E\u003Cli\u003EAnd more\u003C/li\u003E\u003C/ul\u003E\u003Cp\u003EYou can\u0026#160;\u003Ca href=\u0022https://www.dailystory.com/telligent-community-integration/\u0022\u003Eread more about all these capabilities here\u003C/a\u003E.\u003C/p\u003E\u003Ch3\u003EConfiguring Verint Community Integration\u003C/h3\u003E\u003Cp\u003EThere are several steps required to configure DailyStory and Verint Community integration. These steps are detailed below.\u003C/p\u003E\u003Col\u003E\u003Cli\u003EInstall the DailyStory plug-in\u003C/li\u003E\u003C/ol\u003E\u003Cp\u003E\u003Ca href=\u0022https://www.dailystory.com/contact-us/\u0022\u003EContact us\u003C/a\u003E\u0026#160;and request the Verint Community plug-in. This plug-in ensures that activities by community members can be properly associated with a user in DailyStory.\u003C/p\u003E\u003Cp\u003EOnce the plug-in is installed, you will need to provide a DailyStory API key and the cookie domain\u003C/p\u003E\u003Cimg class=\u0022lazy-load\u0022 data-src=\u0022https://graffiti-auf7e6dwhxhcbwek.z03.azurefd.net/d8b744fc-2e70-4089-bb80-dd1d08f6c7b2/239698c5-f7eb-4574-8cc8-c6568f08b3a0/9e5dc9a50ad5ce47a08576b0087d97b3.png\u0022 style=\u0022\u0022 alt=\u0022\u0022/\u003E\u003Cp\u003ESet the API key (from DailyStory) and optionally set the cookie domain. The DailyStory API key is generated and managed in the admin panel of DailyStory.\u003C/p\u003E\u003Col start=\u00222\u0022\u003E\u003Cli\u003EConfigure integration\u003C/li\u003E\u003C/ol\u003E\u003Cp\u003ESign in to your DailyStory account and navigate to \u003Ccode\u003EAccount Settings \u0026gt; Integrations\u003C/code\u003E and select Verint Community. Next, enter the API end point \u003Ccode\u003Ehttps://[your domain]/api.ashx/v2/\u003C/code\u003E and a Verint Community API Auth key and user:\u003C/p\u003E\u003Cimg class=\u0022lazy-load\u0022 data-src=\u0022https://graffiti-auf7e6dwhxhcbwek.z03.azurefd.net/d8b744fc-2e70-4089-bb80-dd1d08f6c7b2/239698c5-f7eb-4574-8cc8-c6568f08b3a0/36e7788ce7e8b626960defd5a638ebcb.png\u0022 style=\u0022\u0022 alt=\u0022\u0022/\u003E\u003Cp\u003EOnce this is complete, DailyStory will synchronize with the contacts in Verint Community once every 3-hours.\u003C/p\u003E\u003Ch3\u003EFrequently Asked Questions\u003C/h3\u003E\u003Cp\u003EBelow are some frequently asked questions.\u003C/p\u003E\u003Ch4\u003EHow often will data sync from Verint Community to DailyStory?\u003C/h4\u003E\u003Cp\u003ESync runs once every 3-hours. When initially setup, please contact us an request an initial sync - we\u0026#39;ll go back and sync up to 18 months of records.\u003C/p\u003E\u003Ch4\u003EIf a community member is opted out of emails, does DailyStory honor that?\u003C/h4\u003E\u003Cp\u003EYes, users that have opted out of emails in Verint Community are automatically opted out of emails in DailyStory.\u003C/p\u003E\u003Ch4\u003EWhat fields does DailyStory capture from the community?\u003C/h4\u003E\u003Cp\u003EBelow is the list of fields currently imported from Verint Community into DailyStory. Fields such as roles, groups and achievements, points, total posts, last visit date and join date are all available for building filtered segments in DailyStory.\u003C/p\u003E\u003Cul\u003E\u003Cli\u003EName\u003C/li\u003E\u003Cli\u003ECompany\u003C/li\u003E\u003Cli\u003ETitle\u003C/li\u003E\u003Cli\u003EDate of Birth\u003C/li\u003E\u003Cli\u003EAddress\u003C/li\u003E\u003Cli\u003ECity, State/Region, Country, and Zip/Postal code\u003C/li\u003E\u003Cli\u003EGender\u003C/li\u003E\u003Cli\u003EHome Phone\u003C/li\u003E\u003Cli\u003EMobile Phone\u003C/li\u003E\u003Cli\u003EAccount Status (Anything other than \u0026#34;Active\u0026#34;, will flag the contact in DailyStory as \u0026#34;Inactive\u0026#34;)\u003C/li\u003E\u003Cli\u003EAvatar / User Photo\u003C/li\u003E\u003Cli\u003EUser Roles\u003C/li\u003E\u003Cli\u003EUser Groups\u003C/li\u003E\u003Cli\u003EUser Achievements\u003C/li\u003E\u003Cli\u003ETotal Point count\u003C/li\u003E\u003Cli\u003ETotal Post count\u003C/li\u003E\u003Cli\u003ETelligent Id\u003C/li\u003E\u003Cli\u003EJoin date\u003C/li\u003E\u003Cli\u003ELast visit date\u003C/li\u003E\u003C/ul\u003E","publish_status":0,"post_type":"Article","author":{},"featured_image_url":"https://cdn-us-1.azureedge.net/content-pages/images/integrations/icons/telligent_on.png?v=2","featured_image_updating":false,"meta_description":"DailyStory seamlessly integrates with Verint Community to boost marketing automation, segment audiences, and re-engage members effortlessly.","display_toc":true,"has_workingcopy":false,"allow_indexing":true,"sort_order":5,"total_views":1140,"date_published":"2023-08-14T20:24:40","date_updated":"2026-03-19T21:00:44.467","date_created":"2025-04-24T15:03:00.203"}}}