{"Status":true,"Message":"","Response":{"post":{"postuid":"0eb1doi9pl","tenantuid":"d8b744fc-2e70-4089-bb80-dd1d08f6c7b2","projectuid":"239698c5-f7eb-4574-8cc8-c6568f08b3a0","title":"Understanding Text Message Delivery Codes","slug":"article/0eb1doi9pl-message-statuses","html":"\u003Cp\u003EThe following diagram shows the status progression of your text messages as DailyStory attempts to send them to your contacts\u0026#39; inbox.\u003C/p\u003E\u003Cimg class=\u0022lazy-load\u0022 data-src=\u0022https://graffiti-auf7e6dwhxhcbwek.z03.azurefd.net/d8b744fc-2e70-4089-bb80-dd1d08f6c7b2/239698c5-f7eb-4574-8cc8-c6568f08b3a0/a98bcaf228983dca0f05cbe1010270ec.png\u0022 style=\u0022\u0022 alt=\u0022\u0022/\u003E\u003Ctable border=\u00221\u0022 style=\u0022border-collapse: collapse; width: 100%;\u0022\u003E\u003Ctr\u003E\u003Ctd\u003EStatus\u003C/td\u003E\u003Ctd\u003EDescription\u003C/td\u003E\u003C/tr\u003E\u003Ctr\u003E\u003Ctd\u003E\u003Cb\u003ESent\u003C/b\u003E\u003C/td\u003E\u003Ctd\u003EThe text message was sent successfully to the upstream carrier, which will then deliver the message to the contact\u0026#39;s inbox.\u003C/td\u003E\u003C/tr\u003E\u003Ctr\u003E\u003Ctd\u003E\u003Cb\u003EFail\u003C/b\u003E\u003C/td\u003E\u003Ctd\u003EDailyStory could not send the text message to the upstream carrier because of an invalid phone number or the phone number belonging to a non-mobile system such as landline, Voice Over IP (VoIP), and so forth.\u003C/td\u003E\u003C/tr\u003E\u003Ctr\u003E\u003Ctd\u003E\u003Cb\u003EDelivered\u003C/b\u003E\u003C/td\u003E\u003Ctd\u003EDailyStory has received confirmation from the upstream carrier that the text message has been delivered to the contact\u0026#39;s inbox.\u003C/td\u003E\u003C/tr\u003E\u003Ctr\u003E\u003Ctd\u003E\u003Cb\u003EUndelivered\u003C/b\u003E\u003C/td\u003E\u003Ctd\u003EThe upstream carrier failed to send the text message to the contact due to the following reasons:Your text message failed the upstream carrier\u0026#39;s content filtering system.The contact\u0026#39;s destination handset is turned off or unavailable.\u003C/td\u003E\u003C/tr\u003E\u003Ctr\u003E\u003Ctd\u003E\u003Cb\u003EFailed\u003C/b\u003E\u003C/td\u003E\u003Ctd\u003EThe upstream carrier could not send your text message due to overloading message queues, account suspensions, or missing or corrupted content in your text message.\u003C/td\u003E\u003C/tr\u003E\u003C/table\u003E\u003Ch5\u003EFailed and undelivered error codes\u003C/h5\u003E\u003Cp\u003EWhen a sent text message is flagged as \u003Ccode\u003EFailed\u003C/code\u003E or \u003Ccode\u003EUndelivered\u003C/code\u003E the carriers provide the cause and report it back to DailyStory. See the table below for codes and descriptions.\u003C/p\u003E\u003Ccite class=\u0022recommended\u0022\u003E\u003Cspan class=\u0022title\u0022\u003E\u003Ci class=\u0022fa-duotone fa-circle-exclamation\u0022 aria-hidden=\u0022true\u0022\u003E\u003C/i\u003ERecommended\u003C/span\u003E\u003Cp\u003EWhen sending using long code numbers, the carriers do not guarantee delivery details for all messages.\u003C/p\u003E\u003C/cite\u003E\u003Ctable border=\u00221\u0022 style=\u0022border-collapse: collapse; width: 100%;\u0022\u003E\u003Ctr\u003E\u003Ctd\u003EMessage\u003C/td\u003E\u003Ctd\u003EDescription\u003C/td\u003E\u003C/tr\u003E\u003Ctr\u003E\u003Ctd\u003ECarrier Violation\u003C/td\u003E\u003Ctd\u003EYour text message was identified as a \u003Ca href=\u0022https://www.dailystory.com/blog/carrier-violations-what-to-avoid-doing-during-sms-text-marketing/\u0022\u003ECarrier Violation\u003C/a\u003E. A Carrier Violation is returned when your content is filtered by the carrier and is determined to be objectionable, SPAM, illegal, or unwanted.We recommend using the \u003Ca href=\u0022/article/6zmqw2lx9r-text-message-deliverability-score\u0022\u003EText Message Deliverability Score\u003C/a\u003E built-in to DailyStory.\u003C/td\u003E\u003C/tr\u003E\u003Ctr\u003E\u003Ctd\u003ENetwork Error\u003C/td\u003E\u003Ctd\u003EThe carrier delivering the text message had network issues. This is a temporary error. You can retry later when the carrier network is unaffected.\u003C/td\u003E\u003C/tr\u003E\u003Ctr\u003E\u003Ctd\u003EInvalid from Number\u003C/td\u003E\u003Ctd\u003EThe number used for sending is invalid.\u003C/td\u003E\u003C/tr\u003E\u003Ctr\u003E\u003Ctd\u003EInvalid to Number\u003C/td\u003E\u003Ctd\u003EThe destination number is either not correctly entered, not SMS enabled or is a landline.\u003C/td\u003E\u003C/tr\u003E\u003Ctr\u003E\u003Ctd\u003EUnreachable Device\u003C/td\u003E\u003Ctd\u003EThe contact\u0026#39;s destination handset may be a landline, VoIP, or a non-mobile system, which cannot receive text messages.\u003C/td\u003E\u003C/tr\u003E\u003Ctr\u003E\u003Ctd\u003EContact Blocked your Message\u003C/td\u003E\u003Ctd\u003EThe destination number has opted out from your campaign and blocked all messages sent from your phone number. This occurs when a recipient replies with STOP, QUIT, UNSUBSCRIBE.\u003C/td\u003E\u003C/tr\u003E\u003Ctr\u003E\u003Ctd\u003ECountry Blocked\u003C/td\u003E\u003Ctd\u003EThe country the mobile phone is located in is blocked from sending messages to. Please contact us if this country should be unblocked.\u003C/td\u003E\u003C/tr\u003E\u003Ctr\u003E\u003Ctd\u003EContent Flagged as SPAM\u003C/td\u003E\u003Ctd\u003EContent in your text message was flagged as SPAM by the carriers. Please ensure your content is clean of any words or phrases that may sound suspicious.\u003C/td\u003E\u003C/tr\u003E\u003Ctr\u003E\u003Ctd\u003EUnknown Error\u003C/td\u003E\u003Ctd\u003EYour message failed for reasons that were not provided. This can occur when sending content that is restricted. However, the carriers will block content at their discretion.\u003C/td\u003E\u003C/tr\u003E\u003C/table\u003E","publish_status":0,"post_type":"Article","author":{},"featured_image_updating":false,"meta_description":"The following diagram shows the status progression of your text messages as DailyStory attempts to send them to your contacts\u0026#39; inbox. Status Description Sent The text message was sent successfully to the upstream carrier, which will then deliver the message to the contact\u0026#39;s inbox. Fail DailyStory could not send the text message to the upstream carrier because of an invalid phone number or the phone number belonging to a non-mobile system such as landline, Voice Over IP (VoIP), and so ...","display_toc":true,"has_workingcopy":false,"allow_indexing":true,"sort_order":14,"total_views":1482,"date_published":"2022-05-10T13:28:44","date_updated":"2025-05-16T19:18:21.827","date_created":"2025-04-24T15:02:47.433"}}}