{
  "Status": true,
  "Message": "",
  "Response": {
    "post": {
      "postuid": "4c09f9f4-0e6a-436a-b563-d39a7a42f26c",
      "tenantuid": "d8b744fc-2e70-4089-bb80-dd1d08f6c7b2",
      "projectuid": "239698c5-f7eb-4574-8cc8-c6568f08b3a0",
      "title": "Smile.io Integration",
      "slug": "article/smileio-integration",
      "html": "\u003Cp\u003ESmile.io integration with DailyStory allows your DailyStory platform to pull in customer loyalty data from Smile.io. Including point balance and VIP tier. This data can then be used in conjunction with DailyStory outbound marketing tools to personalize content or used to build segments and automations.\u003C/p\u003E\u003Ch2 id=\u0022how_to_integrate_smileio_and_dailystory\u0022\u003EHow to integrate Smile.io and DailyStory\u003C/h2\u003E\u003Cp\u003ESmile.io integration with DailyStory requires several steps.\u003C/p\u003E\u003Col\u003E\u003Cli\u003EBigCommerce API URL \u0026amp; keys\u003C/li\u003E\u003C/ol\u003E\u003Cp\u003EPlease see the Smile.io documentation to generate the API key.\u003C/p\u003E\u003Col start=\u00222\u0022\u003E\u003Cli\u003EEnable integration in DailyStory\u003C/li\u003E\u003C/ol\u003E\u003Cp\u003ENavigate to \u003Cb\u003EAccount Settings \u0026gt; Integrations\u003C/b\u003E, and select Smile.io. Enter the API Key obtained in Step 1, and click the \u0022Save\u0022 button.\u003C/p\u003E\u003Cimg class=\u0022lazy-load\u0022 data-width=\u0022811\u0022 data-height=\u0022322\u0022 data-src=\u0022https://graffiti-auf7e6dwhxhcbwek.z03.azurefd.net/d8b744fc-2e70-4089-bb80-dd1d08f6c7b2/239698c5-f7eb-4574-8cc8-c6568f08b3a0/62164bfb-71df-466d-b3ce-5d26d9bb0f2c.png?v=-63057319\u0022 style=\u0022\u0022 alt=\u0022\u0022/\u003E\u003Cp\u003ECongratulations. Smile.io integration is now successfully configured! Data will begin importing into DailyStory from Smile.io.\n\n\u003C/p\u003E\u003Ch2 id=\u0022smileio_sync\u0022\u003ESmile.io Sync\u003C/h2\u003E\u003Cp\u003EOnce Smile.io integration is enabled, DailyStory:\u003C/p\u003E\u003Cul\u003E\u003Cli\u003E\u003Ci\u003E\u003Cb\u003EAutomatically syncs customer data from\u003C/b\u003E\u003C/i\u003E\u0026nbsp;\u003Ci\u003E\u003Cb\u003ESmile.io:\u003C/b\u003E\u003C/i\u003E\u0026nbsp;DailyStory automatically begins syncing your customer data from Simle.io into DailyStory. \u003C/li\u003E\u003C/ul\u003E\u003Ch3 id=\u0022fields_dailystory_syncs_with_smileio\u0022\u003EFields DailyStory syncs with Smile.io\u003C/h3\u003E\u003Cp\u003EThe Smile.io integration will only sync with existing contacts.\u0026nbsp;\u003C/p\u003E\u003Ctable border=\u00221\u0022 style=\u0022border-collapse: collapse; width: 100%;\u0022\u003E\u003Ctr\u003E\u003Ctd\u003E\u003Cb\u003EField\u003C/b\u003E\u003C/td\u003E\u003Ctd\u003E\u003Cb\u003EDescription\u003C/b\u003E\u003C/td\u003E\u003C/tr\u003E\u003Ctr\u003E\u003Ctd\u003EId\u003C/td\u003E\u003Ctd\u003EThe Id of the customer in Smile.io. API name:\u0026nbsp;\u003Ccode class=\u0022inline-code\u0022\u003Esmile_customer_id\u003C/code\u003E\u003C/td\u003E\u003C/tr\u003E\u003Ctr\u003E\u003Ctd\u003EPoints Balance\u003C/td\u003E\u003Ctd\u003EThe loyalty point balance from Smile.io. API name:\u0026nbsp;\u003Ccode class=\u0022inline-code\u0022\u003Esmile_points_balance\u003C/code\u003E\u003C/td\u003E\u003C/tr\u003E\u003Ctr\u003E\u003Ctd\u003EVIP Tier\u003C/td\u003E\u003Ctd\u003EThe VIP tier from Smile.io. API name: smile_vip_tier_id and\u0026nbsp;\u003Ccode class=\u0022inline-code\u0022\u003Esmile_vip_tier_name\u003C/code\u003E\u003C/td\u003E\u003C/tr\u003E\u003C/table\u003E\u003Ch2 id=\u0022frequently_asked_questions\u0022\u003EFrequently Asked Questions\u003C/h2\u003E\u003Cp\u003EBelow are some frequently asked questions about using DailyStory\u0027s Smile.io integration.\u003C/p\u003E\u003Csection class=\u0022faq\u0022\u003E\u003Ch3\u003EHow often does DailyStory sync with Smile.io?\u003C/h3\u003E\u003Carticle\u003E\u003Cp\u003ESync runs approximately once every 2-3 hours.\u003C/p\u003E\u003C/article\u003E\u003C/section\u003E\u003Csection class=\u0022faq\u0022\u003E\u003Ch3\u003EDoes DailyStory create contacts when syncing Smile.io?\u003C/h3\u003E\u003Carticle\u003E\u003Cp\u003ENo, DailyStory\u0027s sync with Smile.io requires that the contact record already exists in DailyStory from another integration. Typically this is used in conjunction with \u003Ca href=\u0022/article/obw4omogkg-integrations-shopify\u0022\u003EShopify\u003C/a\u003E or \u003Ca href=\u0022/article/mpl7zsbbvm-integrations-big-commerce\u0022\u003EBigCommerce\u003C/a\u003E.\u003C/p\u003E\u003C/article\u003E\u003C/section\u003E\u003Csection class=\u0022faq\u0022\u003E\u003Ch3\u003EWhy key does Smile.io use to uniquely identify customer?\u003C/h3\u003E\u003Carticle\u003E\u003Cp\u003ESmile.io relies on a unique email address and does not include a mobile number.\u003C/p\u003E\u003C/article\u003E\u003C/section\u003E\r\n\u003Cscript type=\u0022application/ld\u002Bjson\u0022\u003E\r\n{\r\n  \u0022@context\u0022: \u0022https://schema.org\u0022,\r\n  \u0022@type\u0022: \u0022FAQPage\u0022,\r\n  \u0022mainEntity\u0022: [\r\n{\r\n    \u0022@type\u0022: \u0022Question\u0022,\r\n    \u0022name\u0022: \u0022How often does DailyStory sync with Smile.io?\u0022,\r\n    \u0022acceptedAnswer\u0022: {\r\n    \u0022@type\u0022: \u0022Answer\u0022,\r\n    \u0022text\u0022: \u0022Sync runs approximately once every 2-3 hours.\u0022\r\n    }\r\n},\r\n{\r\n    \u0022@type\u0022: \u0022Question\u0022,\r\n    \u0022name\u0022: \u0022Does DailyStory create contacts when syncing Smile.io?\u0022,\r\n    \u0022acceptedAnswer\u0022: {\r\n    \u0022@type\u0022: \u0022Answer\u0022,\r\n    \u0022text\u0022: \u0022No, DailyStory\u0027s sync with Smile.io requires that the contact record already exists in DailyStory from another integration. Typically this is used in conjunction with Shopify or BigCommerce .\u0022\r\n    }\r\n},\r\n{\r\n    \u0022@type\u0022: \u0022Question\u0022,\r\n    \u0022name\u0022: \u0022Why key does Smile.io use to uniquely identify customer?\u0022,\r\n    \u0022acceptedAnswer\u0022: {\r\n    \u0022@type\u0022: \u0022Answer\u0022,\r\n    \u0022text\u0022: \u0022Smile.io relies on a unique email address and does not include a mobile number.\u0022\r\n    }\r\n}\r\n    ]\r\n}\r\n\u003C/script\u003E",
      "publish_status": 0,
      "post_type": "Article",
      "featured_image_updating": false,
      "meta_description": "Integrate Smile.io with DailyStory to sync loyalty data like points and VIP tier, personalize marketing, and automate customer engagement easily.",
      "display_toc": true,
      "has_workingcopy": false,
      "allow_indexing": true,
      "total_views": 348,
      "date_published": "2026-01-30T15:49:41.66",
      "date_updated": "2026-01-30T15:49:43.173",
      "date_created": "2026-01-30T15:15:52.39"
    }
  }
}