{"Status":true,"Message":"","Response":{"post":{"postuid":"4tmg0cl3rn","tenantuid":"d8b744fc-2e70-4089-bb80-dd1d08f6c7b2","projectuid":"239698c5-f7eb-4574-8cc8-c6568f08b3a0","title":"Sent Text Messages Report","slug":"article/4tmg0cl3rn-sent-text-messages-report","html":"\u003Ch3\u003EText Messages Reports Homepage\u003C/h3\u003E\u003Cp\u003EFrom the text messages reports homepage, you will find a summary dashboard for total delivered, total failed, total opt-out and total clicked across \u003Cu\u003Eall\u003C/u\u003E text messages within a selected time frame.\u003C/p\u003E\u003Ccite class=\u0022recommended\u0022\u003E\u003Cspan class=\u0022title\u0022\u003E\u003Ci class=\u0022fa-duotone fa-circle-exclamation\u0022 aria-hidden=\u0022true\u0022\u003E\u003C/i\u003ERecommended\u003C/span\u003E\u003Cp\u003EAutomated text messages previously showed an aggregate total in reports, but now, you\u0026#39;ll see data tied to specific timeframes.\u003C/p\u003E\u003C/cite\u003E\u003Cp\u003ETo choose a time frame, click the calendar drop-down menu and select a set time frame or choose a custom range and click \u003Ccode\u003EApply\u003C/code\u003E.\u003C/p\u003E\u003Cimg class=\u0022lazy-load\u0022 data-src=\u0022https://graffiti-auf7e6dwhxhcbwek.z03.azurefd.net/d8b744fc-2e70-4089-bb80-dd1d08f6c7b2/239698c5-f7eb-4574-8cc8-c6568f08b3a0/ffb608e1985877cc9ab8d4ff78a63ec8.gif\u0022 style=\u0022\u0022 alt=\u0022\u0022/\u003E\u003Cp\u003EBeneath the dashboard, you will see a list of text messages for the time frame selected and the following summary information for each:\u003C/p\u003E\u003Cul\u003E\u003Cli\u003EName of message\u003C/li\u003E\u003Cli\u003ESent total\u003C/li\u003E\u003Cli\u003EDelivered\u003C/li\u003E\u003Cli\u003EFailed\u003C/li\u003E\u003Cli\u003EOpt-out\u003C/li\u003E\u003Cli\u003EClicked\u003C/li\u003E\u003Cli\u003EReplied\u003C/li\u003E\u003Cli\u003ELast Sent date (you have the ability to sort this column by most or least recent)\u003C/li\u003E\u003C/ul\u003E\u003Cimg class=\u0022lazy-load\u0022 data-src=\u0022https://graffiti-auf7e6dwhxhcbwek.z03.azurefd.net/d8b744fc-2e70-4089-bb80-dd1d08f6c7b2/239698c5-f7eb-4574-8cc8-c6568f08b3a0/56024f4332e3308ef9cfefd3928a7567.png\u0022 style=\u0022\u0022 alt=\u0022\u0022/\u003E\u003Ccite class=\u0022recommended\u0022\u003E\u003Cspan class=\u0022title\u0022\u003E\u003Ci class=\u0022fa-duotone fa-circle-exclamation\u0022 aria-hidden=\u0022true\u0022\u003E\u003C/i\u003ERecommended\u003C/span\u003E\u003Cp\u003ETo see more detail, click on any of the fields that are in blue (name, failed, opt-out, clicked or replied) and you will be taken to the supporting data for that individual text message report.\u003C/p\u003E\u003C/cite\u003E\u003Ch3\u003EIndividual Text Message Report\u003C/h3\u003E\u003Cp\u003EOnce you are inside the report for an indvidual text message, a new dashboard will appear with search results that apply for that specific text message. The dashboard buttons are also clickable links to the supporting data for that metric.\u003C/p\u003E\u003Cimg class=\u0022lazy-load\u0022 data-src=\u0022https://graffiti-auf7e6dwhxhcbwek.z03.azurefd.net/d8b744fc-2e70-4089-bb80-dd1d08f6c7b2/239698c5-f7eb-4574-8cc8-c6568f08b3a0/93e50a02a2908b247074d53008b86986.png\u0022 style=\u0022\u0022 alt=\u0022\u0022/\u003E\u003Ch5\u003ERelated reports links at the bottom of the page\u003C/h5\u003E\u003Cul\u003E\u003Cli\u003EReplies to this text message\u003C/li\u003E\u003C/ul\u003E\u003Ccite class=\u0022recommended\u0022\u003E\u003Cspan class=\u0022title\u0022\u003E\u003Ci class=\u0022fa-duotone fa-circle-exclamation\u0022 aria-hidden=\u0022true\u0022\u003E\u003C/i\u003ERecommended\u003C/span\u003E\u003Cp\u003EThe \u003Cem\u003Ereplies to this text message\u003C/em\u003E report page will show you the contact\u0026#39;s name, mobile number, reply message and the date replied.\u003C/p\u003E\u003C/cite\u003E\u003Ch4\u003ESupporting Data Report Page\u003C/h4\u003E\u003Cp\u003EOnce you click on a metric link for supporting data, you have several options:\u003C/p\u003E\u003Cul\u003E\u003Cli\u003EYou can select a time frame from the drop down calendar.\u003C/li\u003E\u003Cli\u003EYou access a contact\u0026#39;s record by clicking on their name.\u003C/li\u003E\u003Cli\u003EYou can export the list by clicking on the \u003Ccode\u003EExport\u003C/code\u003E button (located at the bottom of the page). More on \u003Ca href=\u0022/article/omlopd8u8w-exporting-contacts\u0022\u003Eexporting\u003C/a\u003E.\u003C/li\u003E\u003Cli\u003EYou can create a \u003Ca href=\u0022/article/v1v5lti4gf-segments\u0022\u003Edynamic segment\u003C/a\u003E by clicking on the \u003Ccode\u003ECreate Segment\u003C/code\u003E button (located at the bottom of the page)\u003C/li\u003E\u003Cli\u003ENavigate between the list pages with the \u003Ccode\u003EPrevious\u003C/code\u003E and \u003Ccode\u003ENext\u003C/code\u003E links\u003C/li\u003E\u003C/ul\u003E\u003Cimg class=\u0022lazy-load\u0022 data-src=\u0022https://graffiti-auf7e6dwhxhcbwek.z03.azurefd.net/d8b744fc-2e70-4089-bb80-dd1d08f6c7b2/239698c5-f7eb-4574-8cc8-c6568f08b3a0/6d6a08b8c08220eef88b6b09300a5910.png\u0022 style=\u0022\u0022 alt=\u0022\u0022/\u003E","publish_status":0,"post_type":"Article","author":{},"featured_image_updating":false,"meta_description":"Text Messages Reports Homepage From the text messages reports homepage, you will find a summary dashboard for total delivered, total failed, total opt-out and total clicked across all text messages within a selected time frame. Automated text messages previously showed an aggregate total in reports, but now, you\u0026#39;ll see data tied to specific timeframes. To choose a time frame, click the calendar drop-down menu and select a set time frame or choose a custom range and click Apply . Beneath  ...","display_toc":true,"has_workingcopy":false,"allow_indexing":true,"total_views":1012,"date_published":"2024-05-13T17:38:39","date_updated":"2025-05-16T19:22:25.857","date_created":"2025-04-24T15:03:22.13"}}}