{"Status":true,"Message":"","Response":{"post":{"postuid":"6h2oikbmg5","tenantuid":"d8b744fc-2e70-4089-bb80-dd1d08f6c7b2","projectuid":"239698c5-f7eb-4574-8cc8-c6568f08b3a0","title":"Mocking a forwarded or replied to email","slug":"article/6h2oikbmg5-sending-an-email-hnv","html":"\u003Cp\u003EWhen sending email sequences it is sometimes useful to create an email that appears to be a reply to another email or an email that appears to be forwarded.\u003C/p\u003E\u003Cp\u003EFor example, below is an email that shows a reply to a quoted email:\u003C/p\u003E\u003Cimg class=\u0022lazy-load\u0022 data-src=\u0022https://graffiti-auf7e6dwhxhcbwek.z03.azurefd.net/d8b744fc-2e70-4089-bb80-dd1d08f6c7b2/239698c5-f7eb-4574-8cc8-c6568f08b3a0/bf19882a3e0867b0d9daa21109bb1e64.png\u0022 style=\u0022\u0022 alt=\u0022\u0022/\u003E\u003Cp\u003EIn the example above, the original message is shown as \u003Ci\u003Equoted text\u003C/i\u003E. While this can be easily created in the email designer, the \u003Cb\u003EQuoted Reply Widget\u003C/b\u003E simplifies this and additionally ensures the time stamps accurately reflect when the email was originally sent.\u003C/p\u003E\u003Ch3\u003EQuoted Reply widget\u003C/h3\u003E\u003Cp\u003EThe Quoted Reply widget is found in the email designer:\u003C/p\u003E\u003Cimg class=\u0022lazy-load\u0022 data-src=\u0022https://graffiti-auf7e6dwhxhcbwek.z03.azurefd.net/d8b744fc-2e70-4089-bb80-dd1d08f6c7b2/239698c5-f7eb-4574-8cc8-c6568f08b3a0/a7eef5354e8118836b3e511dbf0b5aeb.png\u0022 style=\u0022\u0022 alt=\u0022\u0022/\u003E\u003Cp\u003ETo use the quoted reply widget:\u003C/p\u003E\u003Col\u003E\u003Cli\u003ECreate a copy of the originally sent email.\u003C/li\u003E\u003Cli\u003EDrag-and-drop the \u003Ccode\u003EQuoted Reply\u003C/code\u003E widget onto the design surface:\u003C/li\u003E\u003C/ol\u003E\u003Cimg class=\u0022lazy-load\u0022 data-src=\u0022https://graffiti-auf7e6dwhxhcbwek.z03.azurefd.net/d8b744fc-2e70-4089-bb80-dd1d08f6c7b2/239698c5-f7eb-4574-8cc8-c6568f08b3a0/113e4169d0d5c2cfc51e51cf6ff969ec.png\u0022 style=\u0022\u0022 alt=\u0022\u0022/\u003E\u003Col start=\u00223\u0022\u003E\u003Cli\u003ENext, add the new content:\u003C/li\u003E\u003C/ol\u003E\u003Cimg class=\u0022lazy-load\u0022 data-src=\u0022https://graffiti-auf7e6dwhxhcbwek.z03.azurefd.net/d8b744fc-2e70-4089-bb80-dd1d08f6c7b2/239698c5-f7eb-4574-8cc8-c6568f08b3a0/4e9d90e86c4c4c183eb01c5cbe3ffa9e.png\u0022 style=\u0022\u0022 alt=\u0022\u0022/\u003E\u003Cp\u003EThe text \u0026#34;\u003Ccode\u003EOn {{formatDate lead.dateLastEmailed \u0026#34;ddd MMM d, yyy \u0026#39;at\u0026#39; h:mm tt\u0026#34;}} Sales wrote:\u003C/code\u003E\u0026#34; is set automatically, but can be manually edited.\u003C/p\u003E\u003Ccite class=\u0022recommended\u0022\u003E\u003Cspan class=\u0022title\u0022\u003E\u003Ci class=\u0022fa-duotone fa-circle-exclamation\u0022 aria-hidden=\u0022true\u0022\u003E\u003C/i\u003ERecommended\u003C/span\u003E\u003Cp\u003EIf not edited, the personalization engine will insert the date/time the recipient received the last email from the campaign.\u003C/p\u003E\u003C/cite\u003E\u003Cp\u003EFor example, if used in an automation such as a drip sequence:\u003C/p\u003E\u003Cul\u003E\u003Cli\u003ESend email #1\u003C/li\u003E\u003Cli\u003EWait 3 days\u003C/li\u003E\u003Cli\u003ESend email #2\u003C/li\u003E\u003C/ul\u003E\u003Cp\u003EThe timestamp for email #2 will be set to the date/time that email #1 was last sent.\u003C/p\u003E\u003Ch3\u003EForwarded Message widget\u003C/h3\u003E\u003Cp\u003EThe forwarded message widget adds the text that implies that a message is being forwarded. It can be found in the email designer:\u003C/p\u003E\u003Cimg class=\u0022lazy-load\u0022 data-src=\u0022https://graffiti-auf7e6dwhxhcbwek.z03.azurefd.net/d8b744fc-2e70-4089-bb80-dd1d08f6c7b2/239698c5-f7eb-4574-8cc8-c6568f08b3a0/4541a099ae12562ca3a08a85ee2326d8.png\u0022 style=\u0022\u0022 alt=\u0022\u0022/\u003E\u003Cp\u003ETo use the forwarded message widget:\u003C/p\u003E\u003Col\u003E\u003Cli\u003ECreate a copy of the originally sent email.\u003C/li\u003E\u003Cli\u003EDrag-and-drop the \u003Ccode\u003EForwarded Message\u003C/code\u003E widget onto the designer surface:\u003C/li\u003E\u003C/ol\u003E\u003Cimg class=\u0022lazy-load\u0022 data-src=\u0022https://graffiti-auf7e6dwhxhcbwek.z03.azurefd.net/d8b744fc-2e70-4089-bb80-dd1d08f6c7b2/239698c5-f7eb-4574-8cc8-c6568f08b3a0/18b4c95d1165d3bc39986caccaef7995.png\u0022 style=\u0022\u0022 alt=\u0022\u0022/\u003E\u003Cp\u003EThis simply adds the formatted text using personalization. When the email is rendered, this appears as:\u003C/p\u003E\u003Cimg class=\u0022lazy-load\u0022 data-src=\u0022https://graffiti-auf7e6dwhxhcbwek.z03.azurefd.net/d8b744fc-2e70-4089-bb80-dd1d08f6c7b2/239698c5-f7eb-4574-8cc8-c6568f08b3a0/139c03d38bf3a9807c52eddc5e51a79e.png\u0022 style=\u0022\u0022 alt=\u0022\u0022/\u003E","publish_status":0,"post_type":"Article","author":{},"featured_image_updating":false,"meta_description":"After\u00A0previewing\u00A0and\u00A0testing\u00A0your email, you are ready to schedule an email to send. There are 3 ways you can send emails to your contacts: Schedule an email. Send a published email to a contact. Sen\u2026","display_toc":true,"has_workingcopy":false,"allow_indexing":true,"sort_order":4,"total_views":653,"date_published":"2023-04-25T16:14:48","date_updated":"2025-05-16T19:15:54.31","date_created":"2025-04-24T15:02:26.917"}}}