{"Status":true,"Message":"","Response":{"post":{"postuid":"8k0p7s06vw","tenantuid":"d8b744fc-2e70-4089-bb80-dd1d08f6c7b2","projectuid":"239698c5-f7eb-4574-8cc8-c6568f08b3a0","title":"Subaccounts","slug":"article/8k0p7s06vw-subaccounts","html":"\u003Cp\u003EDailyStory easily allows customers to manage multiple accounts with a single login.\u003C/p\u003E\u003Cp\u003EThere are two options for managing multiple accounts. In both cases each account requires its own license. However, for customers that have multiple account will allow for aggregate billing options. Please contact DailyStory support if you want this option setup.\u003C/p\u003E\u003Cp\u003EOptions for managing multiple accounts:\u003C/p\u003E\u003Cul\u003E\u003Cli\u003ECreate a new account and add existing users\u003C/li\u003E\u003Cli\u003ECreate a subaccount under the current account\u003C/li\u003E\u003C/ul\u003E\u003Ch2 id=\u0022new_account_with_existing_users\u0022\u003ENew account with existing users\u003C/h2\u003E\u003Cp\u003EA new account with existing users gives you the ability to manage each account separately. There is no ability for data from one account to be cloned to another account.\u003C/p\u003E\u003Ch2 id=\u0022new_account_as_a_subaccount\u0022\u003ENew account as a subaccount\u003C/h2\u003E\u003Cp\u003ESubaccounts enables a single parent account to have 1 or more child accounts related to it. This allows the account owner to \u003Ca href=\u0022/article/qjfigxm04c-cloning-a-campaign\u0022\u003Eclone campaigns\u003C/a\u003E and \u003Ca href=\u0022/article/97gg2cxm2e-cloning-an-email\u0022\u003Eassets\u003C/a\u003E down to subaccounts and also set up separate subscription levels and billing methods.\u003C/p\u003E\u003Cp\u003ETo add a subaccount, navigate to \u003Ccode\u003EAccount Settings \u0026gt; Subaccounts\u003C/code\u003E and click on \u003Ccode\u003EAdd Account.\u003C/code\u003E\u003C/p\u003E\u003Cimg class=\u0022lazy-load\u0022 data-width=\u0022616\u0022 data-height=\u0022225\u0022 data-src=\u0022https://graffiti-auf7e6dwhxhcbwek.z03.azurefd.net/d8b744fc-2e70-4089-bb80-dd1d08f6c7b2/239698c5-f7eb-4574-8cc8-c6568f08b3a0/0cd60a84387c52a5b14399691d8b8cb0.png\u0022 style=\u0022\u0022 alt=\u0022\u0022/\u003E\u003Cp\u003EOnce the account is created, you will be asked to select the subscription level and add the billing information. Once this is completed, you can \u003Ca href=\u0022/article/7legytw1r5-daily-story-users\u0022\u003Eadd users\u003C/a\u003E and begin \u003Ca href=\u0022/article/wn95tda3bk-account-settings\u0022\u003Esetting up the new account\u003C/a\u003E as usual.\u003C/p\u003E\u003Ch2 id=\u0022when_to_use_a_subaccount\u0022\u003EWhen to use a subaccount\u003C/h2\u003E\u003Cp\u003ESubaccounts are most often used by agencies that manage multiple customers or by businesses, such as franchises, that have a \u0022corporate\u0022 marketing team and one or more separate businesses, such as a franchise location.\u003C/p\u003E\u003Cp\u003EA few important points about sub/parent account relationships:\u003C/p\u003E\u003Cul\u003E\u003Cli\u003EA parent account can clone to a subaccount, but a subaccount cannot access the parent account\u003C/li\u003E\u003Cli\u003EIf a customer opts out from marketing communication in a subaccount, that optout is bubbled up to the parent account if the contact also exists there.\u003C/li\u003E\u003C/ul\u003E","publish_status":0,"post_type":"Article","featured_image_updating":false,"meta_description":"DailyStory easily allows customers to manage multiple accounts with a single login. There are two options for managing multiple accounts. In both cases each account requires its own license. However, for customers that have multiple account will allow for aggregate billing options. Please contact DailyStory support if you want this option setup. Options for managing multiple accounts: Create a new account and add existing users Create a subaccount under the current account New account with e ...","display_toc":true,"has_workingcopy":false,"allow_indexing":true,"total_views":784,"date_published":"2022-08-19T10:20:28","date_updated":"2025-12-01T19:46:53.1","date_created":"2025-04-23T17:16:50.03"}}}