{"Status":true,"Message":"","Response":{"post":{"postuid":"b2zfk0qrzn","tenantuid":"d8b744fc-2e70-4089-bb80-dd1d08f6c7b2","projectuid":"239698c5-f7eb-4574-8cc8-c6568f08b3a0","title":"Upgrading Your Subscription","slug":"article/b2zfk0qrzn-upgrading-your-account","html":"\u003Cp\u003EUpgrading is easy, whether you started with a \u003Ca href=\u0022/article/mvuesefoxv-free-plan-limitations\u0022\u003Efree trial\u003C/a\u003E\u0026nbsp;or your company has grown to the next level. Whether you need more marketing contacts, emails or text messages, our pricing is designed to grow with you.\u003C/p\u003E\u003Ch3 id=\u0022upgrade_your_current_plan\u0022\u003EUpgrade your current plan\u003C/h3\u003E\u003Col\u003E\u003Cli\u003ELog in to your DailyStory account.\u003C/li\u003E\u003Cli\u003ENavigate to \u003Ccode\u003EAccount Settings\u003C/code\u003E.\u003C/li\u003E\u003C/ol\u003E\u003Cimg class=\u0022lazy-load\u0022 data-width=\u0022334\u0022 data-height=\u0022394\u0022 data-src=\u0022https://graffiti-auf7e6dwhxhcbwek.z03.azurefd.net/d8b744fc-2e70-4089-bb80-dd1d08f6c7b2/239698c5-f7eb-4574-8cc8-c6568f08b3a0/1f937bcb5896efd279a445be371b27ae.png\u0022 style=\u0022\u0022 alt=\u0022\u0022/\u003E\u003Col start=\u00223\u0022\u003E\u003Cli\u003EUnder the \u003Cb\u003ELICENSING AND USAGE\u003C/b\u003E section click \u003Ccode\u003EUpgrade\u003C/code\u003E:\u003C/li\u003E\u003C/ol\u003E\u003Cimg class=\u0022lazy-load\u0022 data-width=\u00221100\u0022 data-height=\u0022688\u0022 data-src=\u0022https://graffiti-auf7e6dwhxhcbwek.z03.azurefd.net/d8b744fc-2e70-4089-bb80-dd1d08f6c7b2/239698c5-f7eb-4574-8cc8-c6568f08b3a0/54161731-ed88-4cc8-ab31-4ae992513bb4.png?v=-1916252686\u0022 style=\u0022\u0022 alt=\u0022\u0022/\u003E\u003Col start=\u00224\u0022\u003E\u003Cli\u003ESelect the number of \u003Cb\u003EMarketing Contacts\u003C/b\u003E and the number of \u003Cb\u003EText Messages\u003C/b\u003E you plan to send per-month:\u003C/li\u003E\u003C/ol\u003E\u003Col start=\u00225\u0022\u003E\u003Cli\u003EOnce you\u0027ve picked your preferred plan size, click \u003Ccode\u003ENext \u0026gt;\u003C/code\u003E to select your payment option. If you are upgrading from a free plan, you\u0027ll need to enter a credit card:\u003C/li\u003E\u003C/ol\u003E\u003Cp\u003EIf you are upgrading an existing plan you can use the credit card on file or provide a new credit card:\u003C/p\u003E\u003Col start=\u00226\u0022\u003E\u003Cli\u003EYou\u0027ll receive the following message once your purchase is complete and will be redirected back to your usage summary which reflects your account changes.\u003C/li\u003E\u003C/ol\u003E\u003Cimg class=\u0022lazy-load\u0022 data-width=\u00221100\u0022 data-height=\u0022429\u0022 data-src=\u0022https://graffiti-auf7e6dwhxhcbwek.z03.azurefd.net/d8b744fc-2e70-4089-bb80-dd1d08f6c7b2/239698c5-f7eb-4574-8cc8-c6568f08b3a0/2284486e17d2b2d27c80e1b1a7439dca.png\u0022 style=\u0022\u0022 alt=\u0022\u0022/\u003E\u003Ch3 id=\u0022frequently_asked_questions\u0022\u003EFrequently Asked Questions\u003C/h3\u003E\u003Cp\u003EBelow are some frequently asked questions about upgrading your plan.\u003C/p\u003E\u003Csection class=\u0022faq\u0022\u003E\u003Ch3\u003EWhat happens when I upgrade my plan?\u003C/h3\u003E\u003Carticle\u003E\u003Cp\u003EWhen you upgrade from a plan you will immediately be charged the additional cost of the new plan.\u0026nbsp;\u003C/p\u003E\u003C/article\u003E\u003C/section\u003E\u003Csection class=\u0022faq\u0022\u003E\u003Ch3\u003EWhat happens when I downgrade my plan?\u003C/h3\u003E\u003Carticle\u003E\u003Cp\u003EWhen you downgrade a plan the plan is immediately downsized. However, there is no refund for the difference in the plan price. On your next billing date, your subscription is billed at the new rate.\u003C/p\u003E\u003C/article\u003E\u003C/section\u003E\u003Csection class=\u0022faq\u0022\u003E\u003Ch3\u003EWhat is an \u0022active marketing contact\u0022?\u003C/h3\u003E\u003Carticle\u003E\u003Cp\u003EAn active marketing contact is a record in DailyStory that counts toward your plan size. For example, if you have 800 contacts and are licensed for 1,000 contacts you have the ability to add 200 more contacts without upgrading your plan.\u003C/p\u003E\u003Cp\u003EIf, however, you have 1,200 contacts and are only licensed for 1,000 contacts you can make 200 contacts \u0022inactive\u0022. Note though, \u003Ci\u003Eonly active contacts can be messaged\u003C/i\u003E. Furthermore, if a contact is messaged, they count towards your active contact count for the next 60 days.\u003C/p\u003E\u003Cp\u003EFor example, if Mary is contacted on June 1, 2023, and marked \u0022inactive\u0022 on June 3, 2023, she still counts towards your \u0022active marketing contacts\u0022 until August 3rd.\u003C/p\u003E\u003C/article\u003E\u003C/section\u003E\u003Cp\u003E\u003C/p\u003E\r\n\u003Cscript type=\u0022application/ld\u002Bjson\u0022\u003E\r\n{\r\n  \u0022@context\u0022: \u0022https://schema.org\u0022,\r\n  \u0022@type\u0022: \u0022FAQPage\u0022,\r\n  \u0022mainEntity\u0022: [\r\n{\r\n    \u0022@type\u0022: \u0022Question\u0022,\r\n    \u0022name\u0022: \u0022What happens when I upgrade my plan?\u0022,\r\n    \u0022acceptedAnswer\u0022: {\r\n    \u0022@type\u0022: \u0022Answer\u0022,\r\n    \u0022text\u0022: \u0022When you upgrade from a plan you will immediately be charged the additional cost of the new plan.\u0026nbsp;\u0022\r\n    }\r\n},\r\n{\r\n    \u0022@type\u0022: \u0022Question\u0022,\r\n    \u0022name\u0022: \u0022What happens when I downgrade my plan?\u0022,\r\n    \u0022acceptedAnswer\u0022: {\r\n    \u0022@type\u0022: \u0022Answer\u0022,\r\n    \u0022text\u0022: \u0022When you downgrade a plan the plan is immediately downsized. However, there is no refund for the difference in the plan price. On your next billing date, your subscription is billed at the new rate.\u0022\r\n    }\r\n},\r\n{\r\n    \u0022@type\u0022: \u0022Question\u0022,\r\n    \u0022name\u0022: \u0022What is an \\\u0022active marketing contact\\\u0022?\u0022,\r\n    \u0022acceptedAnswer\u0022: {\r\n    \u0022@type\u0022: \u0022Answer\u0022,\r\n    \u0022text\u0022: \u0022An active marketing contact is a record in DailyStory that counts toward your plan size. For example, if you have 800 contacts and are licensed for 1,000 contacts you have the ability to add 200 more contacts without upgrading your plan. If, however, you have 1,200 contacts and are only licensed for 1,000 contacts you can make 200 contacts \\\u0022inactive\\\u0022. Note though, only active contacts can be messaged . Furthermore, if a contact is messaged, they count towards your active contact count for the next 60 days. For example, if Mary is contacted on June 1, 2023, and marked \\\u0022inactive\\\u0022 on June 3, 2023, she still counts towards your \\\u0022active marketing contacts\\\u0022 until August 3rd.\u0022\r\n    }\r\n}\r\n    ]\r\n}\r\n\u003C/script\u003E","publish_status":0,"post_type":"Article","authoruid":"3dde8c16-763a-4a2b-ae0b-1d8c50c62e3d","author":{"authoruid":"3dde8c16-763a-4a2b-ae0b-1d8c50c62e3d"},"featured_image_updating":false,"meta_description":"We make upgrading easy, whether you started with a free account or your company has grown to the next level.","display_toc":true,"has_workingcopy":false,"allow_indexing":true,"sort_order":2,"total_views":845,"date_published":"2023-03-14T11:09:38","date_updated":"2026-02-17T20:46:44.337","date_created":"2025-04-23T17:16:47.483"}}}