{"Status":true,"Message":"","Response":{"post":{"postuid":"b70ketl44y","tenantuid":"d8b744fc-2e70-4089-bb80-dd1d08f6c7b2","projectuid":"239698c5-f7eb-4574-8cc8-c6568f08b3a0","title":"Block List","slug":"article/b70ketl44y-block-list","html":"\u003Cp\u003EThe Block List allows administrators to add email addresses or mobile numbers that should be blocked.\u003C/p\u003E\u003Ccite class=\u0022recommended\u0022\u003E\u003Cspan class=\u0022title\u0022\u003ERecommended\u003C/span\u003E\u003Cp\u003ENote: records created through the API do not honor the block list.\u003C/p\u003E\u003C/cite\u003E\u003Cp\u003EWhen utilizing inbound features such as web forms, popups, or inbound SMS keywords DailyStory will check to see if the email address or mobile number submitted is on the block list. If it is on the block list the record will not be created in DailyStory.\u003C/p\u003E\u003Ch2 id=\u0022how_the_block_list_helps_you\u0022\u003EHow the Block List helps you\u003C/h2\u003E\u003Cp\u003EUnfortunately, despite everyone\u0027s best efforts, spammers are still able to fill out forms or send messages from unwanted mobile numbers.\u003C/p\u003E\u003Cp\u003EThe Block List enables you to block frequent offenders.\u003C/p\u003E\u003Cp\u003EFor example, if a user \u0022Eric Jones\u0022 may be a well know spammer address (it is). You can add this email address to your block list to prevent records from being created for this email address.\u003C/p\u003E\u003Cp\u003EFor example, here is a common one that submits to DailyStory\u0027s contact us form every 2-3 months:\u003C/p\u003E\u003Cimg class=\u0022lazy-load\u0022 data-width=\u0022673\u0022 data-height=\u0022255\u0022 data-src=\u0022https://graffiti-auf7e6dwhxhcbwek.z03.azurefd.net/d8b744fc-2e70-4089-bb80-dd1d08f6c7b2/239698c5-f7eb-4574-8cc8-c6568f08b3a0/3f92c36123d5796d64576f6304a8c3e8.png\u0022 style=\u0022\u0022 alt=\u0022\u0022/\u003E\u003Ch2 id=\u0022adding_to_the_block_list\u0022\u003EAdding to the Block List\u003C/h2\u003E\u003Cp\u003EThere are two ways to add records to the Block List:\u003C/p\u003E\u003Cul\u003E\u003Cli\u003EMarking a Contact as \u0022Spam\u0022\u003C/li\u003E\u003Cli\u003EManually adding the mobile phone and or email address\u003C/li\u003E\u003C/ul\u003E\u003Cp\u003EBelow in the section \u0022Manage the Block List\u0022 you can read how to manually manage the Block List.\u003C/p\u003E\u003Cp\u003EHowever, the easiest option is to mark the contact as SPAM. Using the example from above change the contact\u0027s status to \u0022Spam\u0022:\u003C/p\u003E\u003Cimg class=\u0022lazy-load\u0022 data-width=\u0022536\u0022 data-height=\u0022184\u0022 data-src=\u0022https://graffiti-auf7e6dwhxhcbwek.z03.azurefd.net/d8b744fc-2e70-4089-bb80-dd1d08f6c7b2/239698c5-f7eb-4574-8cc8-c6568f08b3a0/5916ff05b5562a799988c4b3fb5a9fbe.png\u0022 style=\u0022\u0022 alt=\u0022\u0022/\u003E\u003Cp\u003EThe next time the contact is viewed you\u0027ll see:\u003C/p\u003E\u003Cimg class=\u0022lazy-load\u0022 data-width=\u0022693\u0022 data-height=\u0022210\u0022 data-src=\u0022https://graffiti-auf7e6dwhxhcbwek.z03.azurefd.net/d8b744fc-2e70-4089-bb80-dd1d08f6c7b2/239698c5-f7eb-4574-8cc8-c6568f08b3a0/8c3665886005b56f1f00989a0203fff7.png\u0022 style=\u0022\u0022 alt=\u0022\u0022/\u003E\u003Cp\u003EAnd, if you view the Block List itself:\u003C/p\u003E\u003Cimg class=\u0022lazy-load\u0022 data-width=\u0022816\u0022 data-height=\u0022445\u0022 data-src=\u0022https://graffiti-auf7e6dwhxhcbwek.z03.azurefd.net/d8b744fc-2e70-4089-bb80-dd1d08f6c7b2/239698c5-f7eb-4574-8cc8-c6568f08b3a0/0f2da171007b9b50948f047b7ec44674.png\u0022 style=\u0022\u0022 alt=\u0022\u0022/\u003E\u003Ch2 id=\u0022managing_the_block_list\u0022\u003EManaging the Block List\u003C/h2\u003E\u003Cp\u003ETo manage the Block List, navigate to \u003Ccode\u003EAccount Settings \u0026gt; Block List\u003C/code\u003E\u003C/p\u003E\u003Cimg class=\u0022lazy-load\u0022 data-width=\u0022880\u0022 data-height=\u0022625\u0022 data-src=\u0022https://graffiti-auf7e6dwhxhcbwek.z03.azurefd.net/d8b744fc-2e70-4089-bb80-dd1d08f6c7b2/239698c5-f7eb-4574-8cc8-c6568f08b3a0/e302bcde2d5dae5f14ca255514918978.png\u0022 style=\u0022\u0022 alt=\u0022\u0022/\u003E\u003Cp\u003Eand click on \u003Ccode\u003EAdd Record\u003C/code\u003E\u003C/p\u003E\u003Cimg class=\u0022lazy-load\u0022 data-width=\u0022624\u0022 data-height=\u0022335\u0022 data-src=\u0022https://graffiti-auf7e6dwhxhcbwek.z03.azurefd.net/d8b744fc-2e70-4089-bb80-dd1d08f6c7b2/239698c5-f7eb-4574-8cc8-c6568f08b3a0/20d7b842973b1f3d665943661fe193bb.png\u0022 style=\u0022\u0022 alt=\u0022\u0022/\u003E\u003Cp\u003EOr, use the \u0022Delete\u0022 button to remove a record from your block list.\u003C/p\u003E\u003Ch3 id=\u0022frequently_asked_questions\u0022\u003EFrequently Asked Questions\u003C/h3\u003E\u003Cp\u003EBelow are some frequently asked questions regarding the Block List.\u003C/p\u003E\u003Csection class=\u0022faq\u0022\u003E\u003Ch3\u003EDoes changing the contact\u0027s status back to \u0022Active\u0022 remove them from the Block List?\u003C/h3\u003E\u003Carticle\u003E\u003Cp\u003ENo, once added the the Block List the only way to remove an email or mobile number is to delete it from the Block List.\u003C/p\u003E\u003C/article\u003E\u003C/section\u003E\u003Csection class=\u0022faq\u0022\u003E\u003Ch3\u003EIf an email or mobile number is on the Block List can I still send to them?\u003C/h3\u003E\u003Carticle\u003E\u003Cp\u003EYes, even though they are on the Block List it is still possible for them to receive messages from DailyStory.\u003C/p\u003E\u003C/article\u003E\u003C/section\u003E\u003Csection class=\u0022faq\u0022\u003E\u003Ch3\u003EWhat format should be used for mobile numbers on the Block List?\u003C/h3\u003E\u003Carticle\u003E\u003Cp\u003EThe mobile number on the Block List should match the digits of the mobile number as sent. For example, a mobile number of \u0022\u002B15551234567\u0022 will be listed in the Block List as \u002215551234567\u0022.\u003C/p\u003E\u003C/article\u003E\u003C/section\u003E\u003Cp\u003E\u003C/p\u003E\u003Cp\u003E\u003Cbr\u003E\u003C/p\u003E\r\n\u003Cscript type=\u0022application/ld\u002Bjson\u0022\u003E\r\n{\r\n  \u0022@context\u0022: \u0022https://schema.org\u0022,\r\n  \u0022@type\u0022: \u0022FAQPage\u0022,\r\n  \u0022mainEntity\u0022: [\r\n{\r\n    \u0022@type\u0022: \u0022Question\u0022,\r\n    \u0022name\u0022: \u0022Does changing the contact\u0027s status back to \\\u0022Active\\\u0022 remove them from the Block List?\u0022,\r\n    \u0022acceptedAnswer\u0022: {\r\n    \u0022@type\u0022: \u0022Answer\u0022,\r\n    \u0022text\u0022: \u0022No, once added the the Block List the only way to remove an email or mobile number is to delete it from the Block List.\u0022\r\n    }\r\n},\r\n{\r\n    \u0022@type\u0022: \u0022Question\u0022,\r\n    \u0022name\u0022: \u0022If an email or mobile number is on the Block List can I still send to them?\u0022,\r\n    \u0022acceptedAnswer\u0022: {\r\n    \u0022@type\u0022: \u0022Answer\u0022,\r\n    \u0022text\u0022: \u0022Yes, even though they are on the Block List it is still possible for them to receive messages from DailyStory.\u0022\r\n    }\r\n},\r\n{\r\n    \u0022@type\u0022: \u0022Question\u0022,\r\n    \u0022name\u0022: \u0022What format should be used for mobile numbers on the Block List?\u0022,\r\n    \u0022acceptedAnswer\u0022: {\r\n    \u0022@type\u0022: \u0022Answer\u0022,\r\n    \u0022text\u0022: \u0022The mobile number on the Block List should match the digits of the mobile number as sent. For example, a mobile number of \\\u0022\u002B15551234567\\\u0022 will be listed in the Block List as \\\u002215551234567\\\u0022.\u0022\r\n    }\r\n}\r\n    ]\r\n}\r\n\u003C/script\u003E","publish_status":0,"post_type":"Article","authoruid":"3dde8c16-763a-4a2b-ae0b-1d8c50c62e3d","author":{"authoruid":"3dde8c16-763a-4a2b-ae0b-1d8c50c62e3d"},"featured_image_updating":false,"meta_description":"The Block List allows administrators to add email addresses or mobile numbers that should be blocked. Note : records created through the API do not honor the block list. When utilizing inbound features such as web forms, popups, or inbound SMS keywords DailyStory will check to see if the email address or mobile number submitted is on the block list. If it is on the block list the record will not be created in DailyStory. How the Block List helps you Unfortunately, despite everyone\u0026#39;s best ...","display_toc":true,"has_workingcopy":false,"allow_indexing":true,"total_views":1150,"date_published":"2022-08-11T09:32:14","date_updated":"2025-12-01T19:58:45.3","date_created":"2025-04-23T17:16:51.767"}}}