{"Status":true,"Message":"","Response":{"post":{"postuid":"bl0ve1qii0","tenantuid":"d8b744fc-2e70-4089-bb80-dd1d08f6c7b2","projectuid":"239698c5-f7eb-4574-8cc8-c6568f08b3a0","title":"Text Message Replies Report","slug":"article/bl0ve1qii0-text-message-replied-report","html":"\u003Cp\u003EThe Text Message Report provides a summary of all messages sent along with details for each message. \u003Ci\u003EIndividual responses to a customer\u0026#39;s query via DailyStory are free. \u003C/i\u003E\u003C/p\u003E\u003Ch3\u003ENavigating to the Text Message Replies Report\u003C/h3\u003E\u003Ccite class=\u0022recommended\u0022\u003E\u003Cspan class=\u0022title\u0022\u003E\u003Ci class=\u0022fa-duotone fa-circle-exclamation\u0022 aria-hidden=\u0022true\u0022\u003E\u003C/i\u003ERecommended\u003C/span\u003E\u003Cp\u003EReview how to navigate to the text message replies report with our video tutorial (below) or keep scrolling for more in-depth instructions!\u003C/p\u003E\u003C/cite\u003E\u003Ciframe src=\u0022https://player.vimeo.com/video/843365370\u0022 width=\u0022640\u0022 height=\u0022360\u0022 frameborder=\u00220\u0022 allowfullscreen=\u0022\u0022\u003E\u003C/iframe\u003E\u003Cp\u003EYou can find the Replied Report by navigating to \u003Ccode\u003EReports \u0026gt; Text Messages\u003C/code\u003E .\u003C/p\u003E\u003Cimg class=\u0022lazy-load\u0022 data-src=\u0022https://graffiti-auf7e6dwhxhcbwek.z03.azurefd.net/d8b744fc-2e70-4089-bb80-dd1d08f6c7b2/239698c5-f7eb-4574-8cc8-c6568f08b3a0/08107fab08d71f13e269d68b794d87ac.png\u0022 style=\u0022\u0022 alt=\u0022\u0022/\u003E\u003Cp\u003EThe report provides an aggregate view of all messages sent in the specified time frame.\u003C/p\u003E\u003Cp\u003EThe tabs at the top provide additional aggregate views:\u003C/p\u003E\u003Cul\u003E\u003Cli\u003E\u003Cb\u003EReplied\u003C/b\u003E - all replies in the specified time frame across all messages sent\u003C/li\u003E\u003Cli\u003E\u003Cb\u003EOpted in\u003C/b\u003E - all opt-ins for the specified time frame\u003C/li\u003E\u003Cli\u003E\u003Cb\u003EOpted Out\u003C/b\u003E - all opt-outs for the specified time frame\u003C/li\u003E\u003Cli\u003E\u003Cb\u003EUsage\u003C/b\u003E - \u003Ca href=\u0022/article/9mkvzsj9j6-understanding-text-messaging-costs\u0022\u003Ecosts associated with sending text messages\u003C/a\u003E during the specified time frame\u003C/li\u003E\u003Cli\u003E\u003Cb\u003EExports\u003C/b\u003E - additional exports (downloadable CSV file)\u003C/li\u003E\u003C/ul\u003E\u003Ch3\u003EDetail Report\u003C/h3\u003E\u003Cp\u003EClicking on an individual text message provides a detailed view of the selected message:\u003C/p\u003E\u003Cimg class=\u0022lazy-load\u0022 data-src=\u0022https://graffiti-auf7e6dwhxhcbwek.z03.azurefd.net/d8b744fc-2e70-4089-bb80-dd1d08f6c7b2/239698c5-f7eb-4574-8cc8-c6568f08b3a0/2c2dac673c7a8a911cb597a7aa72b75a.png\u0022 style=\u0022\u0022 alt=\u0022\u0022/\u003E\u003Cp\u003EWithin the detail view are additional reports:\u003C/p\u003E\u003Cul\u003E\u003Cli\u003E\u003Cb\u003EDelivered\u003C/b\u003E - list of contacts the message was delivered to\u003C/li\u003E\u003Cli\u003E\u003Cb\u003EFailed\u003C/b\u003E - list of contacts that failed to receive the message\u003C/li\u003E\u003Cli\u003E\u003Cb\u003EClicked\u003C/b\u003E - if click tracking is enabled, a list of contacts that clicked the link\u003C/li\u003E\u003Cli\u003E\u003Cb\u003EReplied\u003C/b\u003E - replies to the text message\u003C/li\u003E\u003C/ul\u003E\u003Ccite class=\u0022recommended\u0022\u003E\u003Cspan class=\u0022title\u0022\u003E\u003Ci class=\u0022fa-duotone fa-circle-exclamation\u0022 aria-hidden=\u0022true\u0022\u003E\u003C/i\u003ERecommended\u003C/span\u003E\u003Cp\u003EReplies to a text message cost $0.\u003C/p\u003E\u003C/cite\u003E\u003Cul\u003E\u003Cli\u003E\u003Cb\u003EOpted Out\u003C/b\u003E - any opt-outs for the text message\u003C/li\u003E\u003C/ul\u003E","publish_status":0,"post_type":"Article","author":{},"featured_image_updating":false,"meta_description":"The Text Message Report provides a summary of all messages sent along with details for each message. Individual responses to a customer\u0026#39;s query via DailyStory are free. Navigating to the Text Message Replies Report Review how to navigate to the text message replies report with our video tutorial (below) or keep scrolling for more in-depth instructions! You can find the Replied Report by navigating to Reports \u0026gt; Text Messages . The report provides an aggregate view of all messages sent  ...","display_toc":true,"has_workingcopy":false,"allow_indexing":true,"sort_order":10,"total_views":463,"date_published":"2025-03-17T07:00:01","date_updated":"2025-05-16T19:18:06.54","date_created":"2025-04-24T15:02:44.95"}}}