{"Status":true,"Message":"","Response":{"post":{"postuid":"e3stpju18w","tenantuid":"d8b744fc-2e70-4089-bb80-dd1d08f6c7b2","projectuid":"239698c5-f7eb-4574-8cc8-c6568f08b3a0","title":"Sending and Scheduling Text Messages","slug":"article/e3stpju18w-sending-a-text-message","html":"\u003Cp\u003ESimilar to other features such as \u003Ca href=\u0022/article/w474gmcg29-daily-story-email-marketing\u0022\u003EEmail\u0026#160;\u003C/a\u003Eand \u003Ca href=\u0022/article/rf6pml06vg-push-notifications\u0022\u003EPush Notifications\u003C/a\u003E, Text Messages are sent through\u0026#160;schedules or \u003Ca href=\u0022/article/xrhcd8830x-daily-story-autopilot-guide\u0022\u003Eautomations\u003C/a\u003E.\u003C/p\u003E\u003Cp\u003EThere are multiple ways you can send messages to your contacts:\u003C/p\u003E\u003Cul\u003E\u003Cli\u003ESchedule a text message\u003C/li\u003E\u003C/ul\u003E\u003Ccite class=\u0022recommended\u0022\u003E\u003Cspan class=\u0022title\u0022\u003E\u003Ci class=\u0022fa-duotone fa-circle-exclamation\u0022 aria-hidden=\u0022true\u0022\u003E\u003C/i\u003ERecommended\u003C/span\u003E\u003Cp\u003EYou\u0026#39;ll want to ensure that your \u003Ca href=\u0022https://docs.dailystory.com/article/71c8emgwiw-add-contacts-to-a-campaign\u0022 target=\u0022_blank\u0022\u003Econtacts are added to a campaign\u003C/a\u003E before sending a bulk message.\u003C/p\u003E\u003C/cite\u003E\u003Cul\u003E\u003Cli\u003E\u003Ca href=\u0022https://docs.dailystory.com/article/egqhdkbweh-randomized-or-batched-sending\u0022 target=\u0022_blank\u0022\u003ESchedule a text message using randomized send times\u003C/a\u003E\u003C/li\u003E\u003Cli\u003ESend a published text message to a contact\u003C/li\u003E\u003Cli\u003E\u003Ca href=\u0022https://dailystory.helpdocs.io/article/3wzyqpvgxt-send-a-text-to-a-single-contact\u0022 target=\u0022_blank\u0022\u003ECompose and send a single text message\u003C/a\u003E\u003C/li\u003E\u003Cli\u003ESend as part of an automation\u003C/li\u003E\u003Cli\u003E\u003Ca href=\u0022https://dailystory.helpdocs.io/article/bwjzlj4g62-account-defaults\u0022 target=\u0022_blank\u0022\u003ESend as an auto-response when messages are received\u003C/a\u003E (located in Account Defaults)\u003C/li\u003E\u003C/ul\u003E\u003Ch3\u003ESchedule a Text Message to Select Segments\u003C/h3\u003E\u003Ccite class=\u0022recommended\u0022\u003E\u003Cspan class=\u0022title\u0022\u003E\u003Ci class=\u0022fa-duotone fa-circle-exclamation\u0022 aria-hidden=\u0022true\u0022\u003E\u003C/i\u003ERecommended\u003C/span\u003E\u003Cp\u003EReview how to schedule a message with our video tutorial (below) or keep scrolling for step-by-step instructions!\u003C/p\u003E\u003C/cite\u003E\u003Ciframe src=\u0022https://player.vimeo.com/video/841223090\u0022 width=\u0022640\u0022 height=\u0022360\u0022 frameborder=\u00220\u0022 allowfullscreen=\u0022\u0022\u003E\u003C/iframe\u003E\u003Cp\u003EScheduling a text message is the easiest way to send a text message to your contacts. When editing a text message\u0026#160;click \u003Ccode\u003ESchedule\u003C/code\u003E to open the message scheduler.\u003C/p\u003E\u003Ccite class=\u0022recommended\u0022\u003E\u003Cspan class=\u0022title\u0022\u003E\u003Ci class=\u0022fa-duotone fa-circle-exclamation\u0022 aria-hidden=\u0022true\u0022\u003E\u003C/i\u003ERecommended\u003C/span\u003E\u003Cp\u003EThe \u003Ca href=\u0022https://docs.dailystory.com/article/b6crj8sfja-scheduling-an-email\u0022\u003Emessage scheduler\u003C/a\u003E is the same for sending emails, text messages, push notifications, social media posts and more.\u0026#160;\u003C/p\u003E\u003C/cite\u003E\u003Cimg class=\u0022lazy-load\u0022 data-src=\u0022https://graffiti-auf7e6dwhxhcbwek.z03.azurefd.net/d8b744fc-2e70-4089-bb80-dd1d08f6c7b2/239698c5-f7eb-4574-8cc8-c6568f08b3a0/d7c939423a54feba07bc1a5d557e3029.png\u0022 style=\u0022\u0022 alt=\u0022\u0022/\u003E\u003Cp\u003EFrom here, choose:\u003C/p\u003E\u003Cul\u003E\u003Cli\u003ESegment(s): what customers in the campaign will receive the message.\u003C/li\u003E\u003Cli\u003EDate: the day you want it sent.\u003C/li\u003E\u003Cli\u003ETime: the time you want it sent. Choose at least 30 minutes when possible.\u003C/li\u003E\u003C/ul\u003E\u003Cp\u003ETo finish, click the \u003Ccode\u003ESchedule\u003C/code\u003E button.\u003C/p\u003E\u003Ccite class=\u0022recommended\u0022\u003E\u003Cspan class=\u0022title\u0022\u003E\u003Ci class=\u0022fa-duotone fa-circle-exclamation\u0022 aria-hidden=\u0022true\u0022\u003E\u003C/i\u003ERecommended\u003C/span\u003E\u003Cp\u003EThe scheduling information is removed 90 days after the send date.\u003C/p\u003E\u003C/cite\u003E\u003Ch3\u003ESend a Message using \u0026#39;Batched\u0026#39; or Randomized Sending\u003C/h3\u003E\u003Ccite class=\u0022recommended\u0022\u003E\u003Cspan class=\u0022title\u0022\u003E\u003Ci class=\u0022fa-duotone fa-circle-exclamation\u0022 aria-hidden=\u0022true\u0022\u003E\u003C/i\u003ERecommended\u003C/span\u003E\u003Cp\u003EReview how to schedule a message using \u0026#39;batched\u0026#39; or randomized send with our video tutorial (below) or keep scrolling for step-by-step instructions!\u003C/p\u003E\u003C/cite\u003E\u003Ciframe src=\u0022https://player.vimeo.com/video/841230559\u0022 width=\u0022640\u0022 height=\u0022360\u0022 frameborder=\u00220\u0022 allowfullscreen=\u0022\u0022\u003E\u003C/iframe\u003E\u003Cp\u003EUsing batched or randomized sending may improve deliverability since this will send your message out in batches. This means the system will send small amounts of messages over the timeframe you select.\u003C/p\u003E\u003Cp\u003EFrom the Scheduler popup, click on \u003Ccode\u003EMore Scheduling Options\u003C/code\u003E.\u003C/p\u003E\u003Cimg class=\u0022lazy-load\u0022 data-src=\u0022https://graffiti-auf7e6dwhxhcbwek.z03.azurefd.net/d8b744fc-2e70-4089-bb80-dd1d08f6c7b2/239698c5-f7eb-4574-8cc8-c6568f08b3a0/3d71643340571a876b4ce7421d61c204.png\u0022 style=\u0022\u0022 alt=\u0022\u0022/\u003E\u003Cp\u003EChoose the \u003Cb\u003ERandomize Send Time\u003C/b\u003E you would like. Your options are:\u003C/p\u003E\u003Cul\u003E\u003Cli\u003ESend all messages simultaneously at scheduled send time (default)\u003C/li\u003E\u003Cli\u003ERandomly send each message within 1 hour after scheduled send time\u003C/li\u003E\u003Cli\u003ERandomly send each message within 2 hours after scheduled send time\u003C/li\u003E\u003Cli\u003ERandomly send each message within 3 hours after scheduled send time\u003C/li\u003E\u003Cli\u003ERandomly send each message within 4 hours after scheduled send time\u003C/li\u003E\u003Cli\u003ERandomly send each message within 5 hours after scheduled send time\u003C/li\u003E\u003Cli\u003ERandomly send each message within 6 hours after scheduled send time\u003C/li\u003E\u003C/ul\u003E\u003Cimg class=\u0022lazy-load\u0022 data-src=\u0022https://graffiti-auf7e6dwhxhcbwek.z03.azurefd.net/d8b744fc-2e70-4089-bb80-dd1d08f6c7b2/239698c5-f7eb-4574-8cc8-c6568f08b3a0/f565df98e3c2245411522125fdaa8774.png\u0022 style=\u0022\u0022 alt=\u0022\u0022/\u003E\u003Cp\u003ETo finish, click the \u003Ccode\u003ESchedule\u003C/code\u003E button.\u003C/p\u003E\u003Ch3\u003ESend a Published Text Message to a Contact\u003C/h3\u003E\u003Cp\u003ETo send a single text message to a contact without scheduling the SMS navigate to \u003Ccode\u003EContent \u0026gt; Text Messages\u003C/code\u003E or \u003Ccode\u003ECampaign \u0026gt; Assets\u003C/code\u003E and browse the list of active text messages.\u003C/p\u003E\u003Col\u003E\u003Cli\u003EClick on the options menu of the text message to send:\u003C/li\u003E\u003C/ol\u003E\u003Cimg class=\u0022lazy-load\u0022 data-src=\u0022https://graffiti-auf7e6dwhxhcbwek.z03.azurefd.net/d8b744fc-2e70-4089-bb80-dd1d08f6c7b2/239698c5-f7eb-4574-8cc8-c6568f08b3a0/72f4fe905bfc84e0601aae74c12929df.png\u0022 style=\u0022\u0022 alt=\u0022\u0022/\u003E\u003Col start=\u00222\u0022\u003E\u003Cli\u003ESelect Send Text Message.\u003C/li\u003E\u003C/ol\u003E\u003Cimg class=\u0022lazy-load\u0022 data-src=\u0022https://graffiti-auf7e6dwhxhcbwek.z03.azurefd.net/d8b744fc-2e70-4089-bb80-dd1d08f6c7b2/239698c5-f7eb-4574-8cc8-c6568f08b3a0/02988e1ec6e5694f1aa4432698590a0f.png\u0022 style=\u0022\u0022 alt=\u0022\u0022/\u003E\u003Cp\u003EThis will open a popup. Select the contact to send the text message to and click send.\u003C/p\u003E\u003Ccite class=\u0022recommended\u0022\u003E\u003Cspan class=\u0022title\u0022\u003E\u003Ci class=\u0022fa-duotone fa-circle-exclamation\u0022 aria-hidden=\u0022true\u0022\u003E\u003C/i\u003ERecommended\u003C/span\u003E\u003Cp\u003EIf the selected contact is not in the campaign they will be automatically added to the campaign.\u003C/p\u003E\u003C/cite\u003E\u003Ch3\u003ECompose and Send a Single Text Message\u003C/h3\u003E\u003Cp\u003ESee this article for \u003Ca href=\u0022/article/3wzyqpvgxt-send-a-text-to-a-single-contact\u0022\u003Esending a single text message\u003C/a\u003E. This is useful when you want to compose and send a single text message to an individual. You also can communicate via \u003Ca href=\u0022https://dailystory.helpdocs.io/article/na8xjb6ixx-replies-to-text-messages-gpc\u0022 target=\u0022_blank\u0022\u003EConversations\u003C/a\u003E with an individual customer.\u003C/p\u003E\u003Ch3\u003ESend using automation\u003C/h3\u003E\u003Cp\u003ETo send a Text Message using an automation. Add a Text Message send action and select the Text Message to send.\u003C/p\u003E\u003Cimg class=\u0022lazy-load\u0022 data-src=\u0022https://graffiti-auf7e6dwhxhcbwek.z03.azurefd.net/d8b744fc-2e70-4089-bb80-dd1d08f6c7b2/239698c5-f7eb-4574-8cc8-c6568f08b3a0/7ae593bdc1b986a07b0ac16fe391064d.png\u0022 style=\u0022\u0022 alt=\u0022\u0022/\u003E\u003Ch3\u003ESend using an auto-response\u003C/h3\u003E\u003Cp\u003EThe Text Message Autoresponder will send an automatic reply back for any incoming text message not handled by an automation or keyword. This is a great way to set an out-of-office during holidays or weekends.\u003C/p\u003E\u003Ccite class=\u0022recommended\u0022\u003E\u003Cspan class=\u0022title\u0022\u003E\u003Ci class=\u0022fa-duotone fa-circle-exclamation\u0022 aria-hidden=\u0022true\u0022\u003E\u003C/i\u003ERecommended\u003C/span\u003E\u003Cp\u003EThis is located in your \u003Ca href=\u0022/article/bwjzlj4g62-account-defaults\u0022\u003EAccount Default\u003C/a\u003E user settings\u003Cstrong\u003E.\u003C/strong\u003E\u003C/p\u003E\u003C/cite\u003E\u003Cp\u003ENavigate to your \u003Ccode\u003EAccount Settings \u0026gt; Account Defaults\u003C/code\u003E. Enter the message you want to send and optionally the timeframe you would like all text message replies to receive your auto-responder. Leave the autoresponder message blank to disable autoresponding.\u003C/p\u003E\u003Cp\u003EContacts will only receive the auto-response once within an hour.\u003C/p\u003E\u003Cp\u003EStandard message rates apply.\u003C/p\u003E\u003Cimg class=\u0022lazy-load\u0022 data-src=\u0022https://graffiti-auf7e6dwhxhcbwek.z03.azurefd.net/d8b744fc-2e70-4089-bb80-dd1d08f6c7b2/239698c5-f7eb-4574-8cc8-c6568f08b3a0/5b60f967540dca8f071b384d59a9fbec.png\u0022 style=\u0022\u0022 alt=\u0022\u0022/\u003E\u003Ccite class=\u0022warning\u0022\u003E\u003Cspan class=\u0022title\u0022\u003E\u003Ci class=\u0022fa-duotone fa-circle-exclamation\u0022 aria-hidden=\u0022true\u0022\u003E\u003C/i\u003EWarning\u003C/span\u003E\u003Cp\u003EIf you have an auto-response filled out but no end date, \u003Cstrong\u003Eall\u003C/strong\u003E \u003Cstrong\u003Ereplies across all campaigns\u003C/strong\u003E will receive your auto-responder whenever a reply is sent.\u003C/p\u003E\u003C/cite\u003E","publish_status":0,"post_type":"Article","author":{},"featured_image_updating":false,"meta_description":"Similar to other features such as Email\u0026#160; and Push Notifications , Text Messages are sent through\u0026#160;schedules or automations . There are multiple ways you can send messages to your contacts: Schedule a text message You\u0026#39;ll want to ensure that your contacts are added to a campaign before sending a bulk message. Schedule a text message using randomized send times Send a published text message to a contact Compose and send a single text message Send as part of an automation Send as an ...","display_toc":true,"has_workingcopy":false,"allow_indexing":true,"sort_order":9,"total_views":1745,"date_published":"2025-03-17T07:00:01","date_updated":"2025-05-16T19:18:02.403","date_created":"2025-04-24T15:02:44.077"}}}