{"Status":true,"Message":"","Response":{"post":{"postuid":"e3stpju18w","tenantuid":"d8b744fc-2e70-4089-bb80-dd1d08f6c7b2","projectuid":"239698c5-f7eb-4574-8cc8-c6568f08b3a0","title":"Sending and Scheduling Text Messages","slug":"article/e3stpju18w-sending-a-text-message","html":"\u003Cp\u003ESimilar to other features such as \u003Ca href=\u0022/article/w474gmcg29-daily-story-email-marketing\u0022\u003EEmail\u0026nbsp;\u003C/a\u003Eand \u003Ca href=\u0022/article/rf6pml06vg-push-notifications\u0022\u003EPush Notifications\u003C/a\u003E, Text Messages are sent through\u0026nbsp;schedules or \u003Ca href=\u0022/article/xrhcd8830x-daily-story-autopilot-guide\u0022\u003Eautomations\u003C/a\u003E.\u003C/p\u003E\u003Cp\u003EThere are multiple ways you can send messages to your contacts:\u003C/p\u003E\u003Cul\u003E\u003Cli\u003ESchedule a text message\u003C/li\u003E\u003C/ul\u003E\u003Ccite class=\u0022recommended\u0022\u003E\u003Cspan class=\u0022title\u0022\u003ERecommended\u003C/span\u003E\u003Cp\u003EYou\u0027ll want to ensure that your \u003Ca href=\u0022https://docs.dailystory.com/article/71c8emgwiw-add-contacts-to-a-campaign\u0022 target=\u0022_blank\u0022\u003Econtacts are added to a campaign\u003C/a\u003E before sending a bulk message.\u003C/p\u003E\u003C/cite\u003E\u003Cul\u003E\u003Cli\u003ESend a published text message to a contact\u003C/li\u003E\u003Cli\u003E\u003Ca href=\u0022https://dailystory.helpdocs.io/article/3wzyqpvgxt-send-a-text-to-a-single-contact\u0022 target=\u0022_blank\u0022\u003ECompose and send a single text message\u003C/a\u003E\u003C/li\u003E\u003Cli\u003ESend as part of an automation\u003C/li\u003E\u003Cli\u003E\u003Ca href=\u0022https://dailystory.helpdocs.io/article/bwjzlj4g62-account-defaults\u0022 target=\u0022_blank\u0022\u003ESend as an auto-response when messages are received\u003C/a\u003E (located in Account Defaults)\u003C/li\u003E\u003C/ul\u003E\u003Ch3 id=\u0022schedule_a_text_message_to_select_segments\u0022\u003ESchedule a Text Message to Select Segments\u003C/h3\u003E\u003Ccite class=\u0022recommended\u0022\u003E\u003Cspan class=\u0022title\u0022\u003ERecommended\u003C/span\u003E\u003Cp\u003EReview how to schedule a message with our video tutorial (below) or keep scrolling for step-by-step instructions!\u003C/p\u003E\u003C/cite\u003E\u003Cp\u003EScheduling a text message is the easiest way to send a text message to your contacts. When editing a text message\u0026nbsp;click \u003Ccode\u003ESchedule\u003C/code\u003E to open the message scheduler.\u003C/p\u003E\u003Ccite class=\u0022recommended\u0022\u003E\u003Cspan class=\u0022title\u0022\u003ERecommended\u003C/span\u003E\u003Cp\u003EThe \u003Ca href=\u0022https://docs.dailystory.com/article/b6crj8sfja-scheduling-an-email\u0022\u003Emessage scheduler\u003C/a\u003E is the same for sending emails, text messages, push notifications, social media posts and more.\u0026nbsp;\u003C/p\u003E\u003C/cite\u003E\u003Cimg class=\u0022lazy-load\u0022 data-width=\u0022596\u0022 data-height=\u0022474\u0022 data-src=\u0022https://graffiti-auf7e6dwhxhcbwek.z03.azurefd.net/d8b744fc-2e70-4089-bb80-dd1d08f6c7b2/239698c5-f7eb-4574-8cc8-c6568f08b3a0/d7c939423a54feba07bc1a5d557e3029.png\u0022 style=\u0022\u0022 alt=\u0022\u0022/\u003E\u003Cp\u003EFrom here, choose:\u003C/p\u003E\u003Cul\u003E\u003Cli\u003ESegment(s): what customers in the campaign will receive the message.\u003C/li\u003E\u003Cli\u003EDate: the day you want it sent.\u003C/li\u003E\u003Cli\u003ETime: the time you want it sent. Choose at least 30 minutes when possible.\u003C/li\u003E\u003C/ul\u003E\u003Cp\u003ETo finish, click the \u003Ccode\u003ESchedule\u003C/code\u003E button.\u003C/p\u003E\u003Ccite class=\u0022recommended\u0022\u003E\u003Cspan class=\u0022title\u0022\u003ERecommended\u003C/span\u003E\u003Cp\u003EThe scheduling information is removed 90 days after the send date.\u003C/p\u003E\u003C/cite\u003E\u003Ch3 id=\u0022send_a_published_text_message_to_a_contact\u0022\u003ESend a Published Text Message to a Contact\u003C/h3\u003E\u003Cp\u003ETo send a single text message to a contact without scheduling the SMS navigate to \u003Ccode\u003EContent \u0026gt; Text Messages\u003C/code\u003E or \u003Ccode\u003ECampaign \u0026gt; Assets\u003C/code\u003E and browse the list of active text messages.\u003C/p\u003E\u003Col\u003E\u003Cli\u003EClick on the options menu of the text message to send:\u003C/li\u003E\u003C/ol\u003E\u003Cimg class=\u0022lazy-load\u0022 data-width=\u0022996\u0022 data-height=\u0022372\u0022 data-src=\u0022https://graffiti-auf7e6dwhxhcbwek.z03.azurefd.net/d8b744fc-2e70-4089-bb80-dd1d08f6c7b2/239698c5-f7eb-4574-8cc8-c6568f08b3a0/72f4fe905bfc84e0601aae74c12929df.png\u0022 style=\u0022\u0022 alt=\u0022\u0022/\u003E\u003Col start=\u00222\u0022\u003E\u003Cli\u003ESelect Send Text Message.\u003C/li\u003E\u003C/ol\u003E\u003Cimg class=\u0022lazy-load\u0022 data-width=\u0022594\u0022 data-height=\u0022225\u0022 data-src=\u0022https://graffiti-auf7e6dwhxhcbwek.z03.azurefd.net/d8b744fc-2e70-4089-bb80-dd1d08f6c7b2/239698c5-f7eb-4574-8cc8-c6568f08b3a0/02988e1ec6e5694f1aa4432698590a0f.png\u0022 style=\u0022\u0022 alt=\u0022\u0022/\u003E\u003Cp\u003EThis will open a popup. Select the contact to send the text message to and click send.\u003C/p\u003E\u003Ccite class=\u0022recommended\u0022\u003E\u003Cspan class=\u0022title\u0022\u003ERecommended\u003C/span\u003E\u003Cp\u003EIf the selected contact is not in the campaign they will be automatically added to the campaign.\u003C/p\u003E\u003C/cite\u003E\u003Ch3 id=\u0022compose_and_send_a_single_text_message\u0022\u003ECompose and Send a Single Text Message\u003C/h3\u003E\u003Cp\u003ESee this article for \u003Ca href=\u0022/article/3wzyqpvgxt-send-a-text-to-a-single-contact\u0022\u003Esending a single text message\u003C/a\u003E. This is useful when you want to compose and send a single text message to an individual. You also can communicate via \u003Ca href=\u0022https://dailystory.helpdocs.io/article/na8xjb6ixx-replies-to-text-messages-gpc\u0022 target=\u0022_blank\u0022\u003EConversations\u003C/a\u003E with an individual customer.\u003C/p\u003E\u003Ch3 id=\u0022send_using_automation\u0022\u003ESend using automation\u003C/h3\u003E\u003Cp\u003ETo send a Text Message using an automation. Add a Text Message send action and select the Text Message to send.\u003C/p\u003E\u003Cimg class=\u0022lazy-load\u0022 data-width=\u0022350\u0022 data-height=\u0022336\u0022 data-src=\u0022https://graffiti-auf7e6dwhxhcbwek.z03.azurefd.net/d8b744fc-2e70-4089-bb80-dd1d08f6c7b2/239698c5-f7eb-4574-8cc8-c6568f08b3a0/7ae593bdc1b986a07b0ac16fe391064d.png\u0022 style=\u0022\u0022 alt=\u0022\u0022/\u003E\u003Ch3 id=\u0022send_using_an_autoresponse\u0022\u003ESend using an auto-response\u003C/h3\u003E\u003Cp\u003EThe Text Message Autoresponder will send an automatic reply back for any incoming text message not handled by an automation or keyword. This is a great way to set an out-of-office during holidays or weekends.\u003C/p\u003E\u003Ccite class=\u0022recommended\u0022\u003E\u003Cspan class=\u0022title\u0022\u003ERecommended\u003C/span\u003E\u003Cp\u003EThis is located in your \u003Ca href=\u0022/article/bwjzlj4g62-account-defaults\u0022\u003EAccount Default\u003C/a\u003E user settings.\u003C/p\u003E\u003C/cite\u003E\u003Cp\u003ENavigate to your \u003Ccode\u003EAccount Settings \u0026gt; Account Defaults\u003C/code\u003E. Enter the message you want to send and optionally the timeframe you would like all text message replies to receive your auto-responder. Leave the autoresponder message blank to disable autoresponding.\u003C/p\u003E\u003Cp\u003EContacts will only receive the auto-response once within an hour.\u003C/p\u003E\u003Cp\u003EStandard message rates apply.\u003C/p\u003E\u003Cimg class=\u0022lazy-load\u0022 data-width=\u0022809\u0022 data-height=\u0022360\u0022 data-src=\u0022https://graffiti-auf7e6dwhxhcbwek.z03.azurefd.net/d8b744fc-2e70-4089-bb80-dd1d08f6c7b2/239698c5-f7eb-4574-8cc8-c6568f08b3a0/5b60f967540dca8f071b384d59a9fbec.png\u0022 style=\u0022\u0022 alt=\u0022\u0022/\u003E\u003Ccite class=\u0022warning\u0022\u003E\u003Cspan class=\u0022title\u0022\u003EWarning\u003C/span\u003E\u003Cp\u003EIf you have an auto-response filled out but no end date, all replies across all campaigns will receive your auto-responder whenever a reply is sent.\u003C/p\u003E\u003C/cite\u003E","publish_status":0,"post_type":"Article","authoruid":"74ef8477-e133-4a29-be36-bcf11ed681ac","author":{"authoruid":"74ef8477-e133-4a29-be36-bcf11ed681ac"},"featured_image_updating":false,"meta_description":"Similar to other features such as Email\u0026#160; and Push Notifications , Text Messages are sent through\u0026#160;schedules or automations . There are multiple ways you can send messages to your contacts: Schedule a text message You\u0026#39;ll want to ensure that your contacts are added to a campaign before sending a bulk message. Schedule a text message using randomized send times Send a published text message to a contact Compose and send a single text message Send as part of an automation Send as an ...","display_toc":true,"has_workingcopy":false,"allow_indexing":true,"sort_order":9,"total_views":1820,"date_published":"2025-03-17T07:00:00","date_updated":"2026-04-22T20:42:46.6","date_created":"2025-04-24T15:02:44.077"}}}