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      "postuid": "eju41pn77i",
      "tenantuid": "d8b744fc-2e70-4089-bb80-dd1d08f6c7b2",
      "projectuid": "239698c5-f7eb-4574-8cc8-c6568f08b3a0",
      "title": "Flowhub Integration",
      "slug": "article/eju41pn77i-integrations-flowhub",
      "html": "\u003Cp\u003E\u003Ca href=\u0022https://flowhub.com/\u0022 target=\u0022_blank\u0022\u003EFlowhub\u003C/a\u003E\u0026nbsp;is a modern point-of-sale system for cannabis dispensaries.\u003C/p\u003E\u003Ch2 id=\u0022how_to_integrate_flowhub_and_dailystory\u0022\u003EHow to integrate Flowhub and DailyStory\u003C/h2\u003E\u003Cp\u003EFlowhub integration with DailyStory requires several steps.\u003C/p\u003E\u003Col\u003E\u003Cli\u003EFlowhub API key and Client Id\u003C/li\u003E\u003C/ol\u003E\u003Cp\u003EFirst, you\u0027ll need to contact Flowhub and request an API Key and a Client Id. These are required to set up the integration with DailyStory.\u003C/p\u003E\u003Col start=\u00222\u0022\u003E\u003Cli\u003EEnable integration in DailyStory\u003C/li\u003E\u003C/ol\u003E\u003Cp\u003ENavigate to Account Settings \u0026gt; Integrations and select Flowhub. Enter the Client Id and API Key obtained in Step 1 and click the \u0022Save\u0022 button.\u003C/p\u003E\u003Cimg class=\u0022lazy-load\u0022 data-width=\u0022717\u0022 data-height=\u0022310\u0022 data-src=\u0022https://graffiti-auf7e6dwhxhcbwek.z03.azurefd.net/d8b744fc-2e70-4089-bb80-dd1d08f6c7b2/239698c5-f7eb-4574-8cc8-c6568f08b3a0/a2aa7320e014c7a0675ddbcc58e1f299.png\u0022 style=\u0022\u0022 alt=\u0022\u0022/\u003E\u003Cp\u003ECongratulations. Flowhub integration is now successfully configured! Data will begin importing into DailyStory from Flowhub.\u003C/p\u003E\u003Ch2 id=\u0022flowhub_sync\u0022\u003EFlowhub Sync\u003C/h2\u003E\u003Cp\u003EOnce Flowhub integration is enabled, DailyStory:\u003C/p\u003E\u003Cul\u003E\u003Cli\u003E\u003Ci\u003E\u003Cb\u003EAutomatically syncs customer data from Flowhub:\u003C/b\u003E\u003C/i\u003E DailyStory automatically begins syncing your customer data from Flowhub into DailyStory. This includes standard customer details, such as first and last name, email address, mobile number and more. But also includes Flowhub specific data, such as order status, loyalty point, products, and more. Sync runs once an hour.\u003C/li\u003E\u003Cli\u003E\u003Ci\u003E\u003Cb\u003EEnables Flowhub specific customer segments:\u003C/b\u003E\u003C/i\u003E Use customer data from Flowhub to build \u003Ca href=\u0022https://docs.dailystory.com/article/v1v5lti4gf-segments\u0022\u003Esegments\u003C/a\u003E. These segments will automatically stay up-to-date as data in Flowhub changes.\u003C/li\u003E\u003Cli\u003E\u003Ci\u003E\u003Cb\u003EEnables Flowhub specific automations:\u003C/b\u003E\u003C/i\u003E\u0026nbsp;\u003Ca href=\u0022https://docs.dailystory.com/article/xrhcd8830x-daily-story-autopilot-guide\u0022\u003EAutomations\u003C/a\u003E, such as new customer welcome, customer retention, customer recognition and more, are easily enabled.\u003C/li\u003E\u003C/ul\u003E\u003Ch3 id=\u0022fields_synced_from_flowhub\u0022\u003EFields synced from Flowhub\u003C/h3\u003E\u003Cp\u003EWhen Flowhub integration is enabled, DailyStory automatically syncs data from Flowhub.\u003C/p\u003E\u003Ccite class=\u0022recommended\u0022\u003E\u003Cspan class=\u0022title\u0022\u003ERecommended\u003C/span\u003E\u003Cp\u003EFlowhub sync is one directional from Flowhub to DailyStory. Data from Flowhub will always be considered the \u0022source of truth.\u0022\u003C/p\u003E\u003C/cite\u003E\u003Ch4 id=\u0022standard_fields\u0022\u003EStandard fields\u003C/h4\u003E\u003Cp\u003EDailyStory will sync the following standard fields from Flowhub: first name, last name, email, mobile number, address, city, state, postal code and birthdate. DailyStory also will automatically geocode (calculate the latitude and longitude) of the contact record.\u003C/p\u003E\u003Ch4 id=\u0022flowhub_specific_fields\u0022\u003EFlowhub specific fields\u003C/h4\u003E\u003Cp\u003EIn addition to standard fields, the following Flowhub-specific fields are synced. These fields are used for personalizing content, running automations or building segments, such as customers that haven\u0027t ordered within 6 months.\u003C/p\u003E\u003Ctable border=\u00221\u0022 style=\u0022border-collapse: collapse; width: 100%;\u0022\u003E\u003Ctr\u003E\u003Ctd\u003E\u003Cb\u003EField\u003C/b\u003E\u003C/td\u003E\u003Ctd\u003E\u003Cb\u003EDescription\u003C/b\u003E\u003C/td\u003E\u003C/tr\u003E\u003Ctr\u003E\u003Ctd\u003EId\u003C/td\u003E\u003Ctd\u003EThe unique identifier of the user in Flowhub. Accessible in personalization as \u003Ccode\u003Eprofile.fh_id\u003C/code\u003E.\u003C/td\u003E\u003C/tr\u003E\u003Ctr\u003E\u003Ctd\u003ECustomer Type\u003C/td\u003E\u003Ctd\u003EThe customer type, e.g Medicinal. Accessible in personalization as \u003Ccode\u003Eprofile.fh_cust_type\u003C/code\u003E.\u003C/td\u003E\u003C/tr\u003E\u003Ctr\u003E\u003Ctd\u003EIs Loyalty Member\u003C/td\u003E\u003Ctd\u003EWhether or not the customer is a loyalty member. Accessible in personalization as \u003Ccode\u003Eprofile.fh_isloyal\u003C/code\u003E.\u003C/td\u003E\u003C/tr\u003E\u003Ctr\u003E\u003Ctd\u003ELoyalty Points\u003C/td\u003E\u003Ctd\u003EThe total number of loyalty points if the customer is a loyalty member. Accessible in personalization as \u003Ccode\u003Eprofile.fh_points\u003C/code\u003E.\u003C/td\u003E\u003C/tr\u003E\u003Ctr\u003E\u003Ctd\u003EProducts\u003C/td\u003E\u003Ctd\u003EA list of purchased products. Accessible in personalization as \u003Ccode\u003Eprofile.fh_products\u003C/code\u003E.\u003C/td\u003E\u003C/tr\u003E\u003Ctr\u003E\u003Ctd\u003ECategories\u003C/td\u003E\u003Ctd\u003EA list of purchase product categories. Accessible in personalization as \u003Ccode\u003Eprofile.fh_categories\u003C/code\u003E.\u003C/td\u003E\u003C/tr\u003E\u003Ctr\u003E\u003Ctd\u003EMedical Id\u003C/td\u003E\u003Ctd\u003EThe medical id of the customer. Accessible in personalization as \u003Ccode\u003Eprofile.fh_med_id\u003C/code\u003E.\u003C/td\u003E\u003C/tr\u003E\u003Ctr\u003E\u003Ctd\u003ELast Budtender\u003C/td\u003E\u003Ctd\u003EThe last budtender that the customer interacted with during the most recent purchase. Accessible in personalization as \u003Ccode\u003Eprofile.fh_last_budtender\u003C/code\u003E.\u003C/td\u003E\u003C/tr\u003E\u003Ctr\u003E\u003Ctd\u003ETotal Spent\u003C/td\u003E\u003Ctd\u003EThe total amount the customer has spent. Accessible in personalization as \u003Ccode\u003Eprofile.fh_total_spent\u003C/code\u003E.\u003C/td\u003E\u003C/tr\u003E\u003Ctr\u003E\u003Ctd\u003ETotal Orders\u003C/td\u003E\u003Ctd\u003EThe total number of orders. Accessible in personalization as \u003Ccode\u003Eprofile.fh_total_orders\u003C/code\u003E.\u003C/td\u003E\u003C/tr\u003E\u003Ctr\u003E\u003Ctd\u003ELast Order Type\u003C/td\u003E\u003Ctd\u003EThe last order type, e.g. in-store. Accessible in personalization as \u003Ccode\u003Eprofile.fh_last_ordertype\u003C/code\u003E.\u003C/td\u003E\u003C/tr\u003E\u003Ctr\u003E\u003Ctd\u003ELast Order Status\u003C/td\u003E\u003Ctd\u003EThe last order status, e.g. sold. Accessible in personalization as \u003Ccode\u003Eprofile.fh_last_orderstatus\u003C/code\u003E.\u003C/td\u003E\u003C/tr\u003E\u003Ctr\u003E\u003Ctd\u003ELast Order Date\u003C/td\u003E\u003Ctd\u003EThe date the customer last completed a purchase. Accessible in personalization as \u003Ccode\u003Eprofile.fh_last_orderdate\u003C/code\u003E.\u003C/td\u003E\u003C/tr\u003E\u003C/table\u003E\u003Ch3 id=\u0022autocreated_segments\u0022\u003EAuto-created segments\u003C/h3\u003E\u003Cp\u003EWhen Flowhub is installed, the following dynamic segments are created automatically. These segments are provided as examples and can be used and modified.\u003C/p\u003E\u003Ch4 id=\u0022customers_that_havent_ordered_in_past_60_days\u0022\u003ECustomers that haven\u0027t ordered in past 60 days\u003C/h4\u003E\u003Cp\u003EA dynamic segment that maintains a list of customers that have purchased previously, but haven\u0027t ordered anything in the past 60 days.\u003C/p\u003E\u003Ch4 id=\u0022new_customers_in_past_30_days\u0022\u003ENew customers in past 30 days\u003C/h4\u003E\u003Cp\u003EA dynamic segment that maintains a list of customers that made their first order in the past 30 days.\u003C/p\u003E\u003Ch4 id=\u0022customers_that_have_ordered_more_than_once\u0022\u003ECustomers that have ordered more than once\u003C/h4\u003E\u003Cp\u003ECustomers that have ordered more than once.\u003C/p\u003E\u003Ch4 id=\u0022customers_that_have_spent_more_than_100\u0022\u003ECustomers that have spent more than $100\u003C/h4\u003E\u003Cp\u003ECustomers that have spent more than $100.\u003C/p\u003E",
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      "post_type": "Article",
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      "meta_description": "Integrate Flowhub with DailyStory for dispensary customer data sync, segmentation, and automation. Learn setup steps and available synced fields.",
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      "total_views": 1680,
      "date_published": "2023-08-14T20:20:50",
      "date_updated": "2025-10-20T14:45:24.61",
      "date_created": "2025-04-24T15:03:02.71"
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