{"Status":true,"Message":"","Response":{"post":{"postuid":"jot4rcnoqe","tenantuid":"d8b744fc-2e70-4089-bb80-dd1d08f6c7b2","projectuid":"239698c5-f7eb-4574-8cc8-c6568f08b3a0","title":"Transactional Email Guide","slug":"article/jot4rcnoqe-transactional-email-guide","html":"\u003Cp\u003ESometimes it is necessary to send important notifications to recipients. These are known as transactional emails.\u003C/p\u003E\u003Ch2 id=\u0022what_is_a_transactional_email\u0022\u003EWhat is a transactional email?\u003C/h2\u003E\u003Cp\u003EA transactional email is\u0026nbsp;any email sent to an individual that contains information the recipient requires. This can include: password reset emails, subscription confirmation, order confirmation, and delivery notifications.\u003C/p\u003E\u003Cp\u003EUnlike marketing emails, transactional emails do not obey email opt-out information.\u003C/p\u003E\u003Ccite class=\u0022warning\u0022\u003E\u003Cspan class=\u0022title\u0022\u003EWarning\u003C/span\u003E\u003Cp\u003ETransactional emails ignore opt out settings and should be used with caution.\u003C/p\u003E\u003C/cite\u003E\u003Ch2 id=\u0022how_to_create_a_transactional_email\u0022\u003EHow to create a transactional email?\u003C/h2\u003E\u003Cp\u003EIn DailyStory, a transactional email is \u003Ca href=\u0022/article/g5d6kyabxb-create-an-email\u0022\u003Ecreated the same as any other email\u003C/a\u003E. The difference is that in the advanced settings of the email, the email is marked as transactional:\u003C/p\u003E\u003Cimg class=\u0022lazy-load\u0022 data-width=\u00221219\u0022 data-height=\u0022474\u0022 data-src=\u0022https://graffiti-auf7e6dwhxhcbwek.z03.azurefd.net/d8b744fc-2e70-4089-bb80-dd1d08f6c7b2/239698c5-f7eb-4574-8cc8-c6568f08b3a0/922377044965a28e60957de946badec6.png\u0022 style=\u0022\u0022 alt=\u0022\u0022/\u003E\u003Ch2 id=\u0022what_happens_when_a_transactional_email_is_sent\u0022\u003EWhat happens when a transactional email is sent?\u003C/h2\u003E\u003Cp\u003EWhen sent there are some unique characteristics transactional emails have:\u003C/p\u003E\u003Cul\u003E\u003Cli\u003E\u003Cb\u003EOpt-out preferences are ignored\u003C/b\u003E - even if the recipient is opted out, they will still receive the email.\u003C/li\u003E\u003Cli\u003E\u003Cb\u003EEmail guardrails are ignored\u003C/b\u003E - DailyStory\u0027s \u003Ca href=\u0022/article/wiri8tg34r-email-sending-guardrails\u0022\u003Ebuilt in guardrails for email\u003C/a\u003E, such as preventing sending the same email to the same recipient multiple times is ignored.\u003C/li\u003E\u003C/ul\u003E\u003Ch2 id=\u0022using_the_dailystory_api_to_send_personalized_transactional_emails\u0022\u003EUsing the DailyStory API to send personalized transactional emails\u003C/h2\u003E\u003Cp\u003EThe \u003Ca href=\u0022https://dev.dailystory.com\u0022\u003EDailyStory API\u003C/a\u003E support special uses for transactional email personalization. Using the \u003Ca href=\u0022https://dev.dailystory.com/reference/sends-email-to-lead\u0022\u003ESend Email API\u003C/a\u003E you can include transactional profile fields.\u003C/p\u003E\u003Ch3 id=\u0022send_transactional_profile_fields\u0022\u003ESend transactional profile fields\u003C/h3\u003E\u003Cp\u003ETo send transactional profile fields simply include key/value pairs of JSON data in the body of the POST request to the Send Email API.\u003C/p\u003E\u003Cp\u003EFor example (from Postman):\u003C/p\u003E\u003Cimg class=\u0022lazy-load\u0022 data-width=\u0022702\u0022 data-height=\u0022230\u0022 data-src=\u0022https://graffiti-auf7e6dwhxhcbwek.z03.azurefd.net/d8b744fc-2e70-4089-bb80-dd1d08f6c7b2/239698c5-f7eb-4574-8cc8-c6568f08b3a0/3b8bafecbf8551f66e0c62b54a43862d.png\u0022 style=\u0022\u0022 alt=\u0022\u0022/\u003E\u003Cp\u003EThis sends a \u003Ccode\u003Econfirmation_id\u003C/code\u003E and an \u003Ccode\u003Eevent_date\u003C/code\u003E. Then in the DailyStory email:\u003C/p\u003E\u003Cp\u003EHi,\u003C/p\u003E\u003Cp\u003EWe\u0027ve got your registered for {{profile.event_date}}.\u003C/p\u003E\u003Cp\u003EYour confirmation code is: {{profile.confirmation_id}}\u003C/p\u003E\u003Cp\u003EThanks from the ACME events team!\u003C/p\u003E\u003Cp\u003EAnd when the email is sent:\u003C/p\u003E\u003Cp\u003EHi,\u003C/p\u003E\u003Cp\u003EWe\u0027ve got your registered for May 5, 2023.\u003C/p\u003E\u003Cp\u003EYour confirmation code is: 38474673\u003C/p\u003E\u003Cp\u003EThanks from the ACME events team!\u003C/p\u003E","publish_status":0,"post_type":"Article","authoruid":"3dde8c16-763a-4a2b-ae0b-1d8c50c62e3d","author":{"authoruid":"3dde8c16-763a-4a2b-ae0b-1d8c50c62e3d"},"featured_image_updating":false,"meta_description":"Sometimes it is necessary to send important notifications to recipients. These are known as transactional emails. What is a transactional email? A transactional email is\u0026#160;any email sent to an individual that contains information the recipient requires. This can include: password reset emails, subscription confirmation, order confirmation, and delivery notifications. Unlike marketing emails, transactional emails do not obey email opt-out information. Transactional emails ignore opt out se ...","display_toc":true,"has_workingcopy":false,"allow_indexing":true,"sort_order":16,"total_views":826,"date_published":"2023-10-30T13:17:20","date_updated":"2026-03-11T17:22:19.27","date_created":"2025-04-24T15:02:35.82"}}}