{"Status":true,"Message":"","Response":{"post":{"postuid":"mvuesefoxv","tenantuid":"d8b744fc-2e70-4089-bb80-dd1d08f6c7b2","projectuid":"239698c5-f7eb-4574-8cc8-c6568f08b3a0","title":"Free Trial Limitations","slug":"article/mvuesefoxv-free-plan-limitations","html":"\u003Cp\u003EThe free trial offered by DailyStory allows you to use nearly all of the capabilities of the DailyStory platform for up to 14 days.\u003C/p\u003E\u003Ccite class=\u0022recommended\u0022\u003E\u003Cspan class=\u0022title\u0022\u003ERecommended\u003C/span\u003E\u003Cp\u003EPlease note usage of the free trial \u003Ca href=\u0022/article/oyg4lgy7y0-setting-up-your-email-domain\u0022\u003Erequires that you complete the account verification\u003C/a\u003E prior to sending emails or using automations.\u003C/p\u003E\u003C/cite\u003E\u003Cp\u003EHowever, while using the free trial you may receive this message:\u003C/p\u003E\u003Ch2 id=\u0022not_available_in_free_trial\u0022\u003ENot Available in Free Trial\u003C/h2\u003E\u003Cimg class=\u0022lazy-load\u0022 data-width=\u0022826\u0022 data-height=\u0022333\u0022 data-src=\u0022https://graffiti-auf7e6dwhxhcbwek.z03.azurefd.net/d8b744fc-2e70-4089-bb80-dd1d08f6c7b2/239698c5-f7eb-4574-8cc8-c6568f08b3a0/fe42e541-bf06-41db-9e9c-4754a8a59865.png?v=-1821247855\u0022 style=\u0022\u0022 alt=\u0022\u0022/\u003E\u003Cp\u003EThis means you have attempted to access a feature or capability that is not available in the free trial and will require you to upgrade to a paid plan.\u003C/p\u003E\u003Ch2 id=\u0022limitations_of_the_free_trial\u0022\u003ELimitations of the Free Trial\u003C/h2\u003E\u003Cp\u003EBelow are limitations of the free trial.\u003C/p\u003E\u003Ch3 id=\u0022customer_support\u0022\u003ECustomer Support\u003C/h3\u003E\u003Cp\u003ECustomer support on the free plan is limited to chat and email support. However, you have full access to our documentation at \u003Ca href=\u0022https://docs.dailystory.com\u0022\u003E\u003C/a\u003E\u003Ca href=\u0022https://docs.dailystory.com\u0022\u003Ehttps://docs.dailystory.com\u003C/a\u003E.\u003C/p\u003E\u003Ch3 id=\u0022data_retention\u0022\u003EData retention\u003C/h3\u003E\u003Cp\u003EData for reports are only available for the term of the trial. Paid plans have a 2-year data retention period by default with the option to go longer.\u003C/p\u003E\u003Ch3 id=\u0022email_marketing\u0022\u003EEmail marketing\u003C/h3\u003E\u003Cp\u003EBelow are the email marketing restrictions on the free trial:\u003C/p\u003E\u003Ch4 id=\u0022no_custom_sending_domain\u0022\u003ENo custom sending domain\u003C/h4\u003E\u003Cp\u003EUnder the free trial, you \u003Ca href=\u0022/article/oyg4lgy7y0-setting-up-your-email-domain\u0022\u003Ecannot setup a custom sending domain\u003C/a\u003E for your email marketing. While sending from the included @dailystory.net domain will still yield good delivery, a sending domain that matches your business will yield the best delivery rates.\u003C/p\u003E\u003Cp\u003EMore specifically, this includes setting up the authentication rules that allow DailyStory to send emails on your behalf. For example, if you want to send emails from deal@mystore.com you can do this, but recipients will receive the emails as \u0022\u003Ci\u003Edeals@mystore.com on behalf of noreply@dailystory.net\u003C/i\u003E\u0022.\u003C/p\u003E\u003Cp\u003EUnfortunately, this could cause some delivery issues with higher volume email sends. Therefore, an authenticated sending domain is generally the best approach, which you can do on a \u003Ca href=\u0022/article/a13wgqwyen-setup-your-billing\u0022\u003Epaid plan\u003C/a\u003E.\u003C/p\u003E\u003Ch4 id=\u0022attribution_in_the_footer_of_your_emails\u0022\u003EAttribution in the footer of your emails\u003C/h4\u003E\u003Cp\u003EAll emails sent will be sent from the domain \u003Ci\u003Edailystory.net\u003C/i\u003E and will automatically contain the following attribution in the footer:\u003C/p\u003E\u003Cimg class=\u0022lazy-load\u0022 data-width=\u0022282\u0022 data-height=\u0022138\u0022 data-src=\u0022https://graffiti-auf7e6dwhxhcbwek.z03.azurefd.net/d8b744fc-2e70-4089-bb80-dd1d08f6c7b2/239698c5-f7eb-4574-8cc8-c6568f08b3a0/bad45ebeb319dcbe7bbae377257c94ca.png\u0022 style=\u0022\u0022 alt=\u0022\u0022/\u003E\u003Ch4 id=\u0022maximum_of_100_email_sends\u0022\u003EMaximum of 100 email sends\u003C/h4\u003E\u003Cp\u003EThe total of emails available on the free trial is 100.\u003C/p\u003E\u003Cp\u003EThis is inclusive of both scheduled emails and automated emails but does not apply to notifications sent to you by DailyStory.\u003C/p\u003E\u003Cp\u003EOnce this limit is reached no additional email sends can be made without \u003Ca href=\u0022/article/b2zfk0qrzn-upgrading-your-account\u0022\u003Eupgrading your plan\u003C/a\u003E.\u003C/p\u003E\u003Ch3 id=\u0022text_message_and_sms_marketing\u0022\u003EText message and SMS marketing\u003C/h3\u003E\u003Cp\u003EText messaging / SMS marketing is not available on the free trial. In order to send SMS messages the phone carriers (AT\u0026amp;T, T-Mobile, etc.) require senders to register their company through a process known as \u003Ca href=\u0022/article/ttkewgd9bj-10-dlc-registration\u0022\u003E10DLC registration\u003C/a\u003E. Submitting for 10DLC has additional costs and monthly fees.\u003C/p\u003E\u003Ch3 id=\u0022api_access_and_webhooks\u0022\u003EAPI access and Webhooks\u003C/h3\u003E\u003Cp\u003EThe DailyStory API along with associated webhooks are not included in the free trial.\u003C/p\u003E\u003Ch3 id=\u0022android_and_ios_push_notification_support\u0022\u003EAndroid and iOS Push Notification Support\u003C/h3\u003E\u003Cp\u003ESupport for \u003Ca href=\u0022/article/rf6pml06vg-push-notifications\u0022\u003EPush Notifications\u003C/a\u003E is not available on a free trial.\u003C/p\u003E\u003Ch3 id=\u0022other_limitations_of_the_free_trial\u0022\u003EOther limitations of the Free Trial\u003C/h3\u003E\u003Cp\u003EBelow are other limitations of the free plan. The majority of these options are for advanced uses of the DailyStory platform and will not impede your use of the free trial.\u003C/p\u003E\u003Cul\u003E\u003Cli\u003EUse of \u003Ca href=\u0022/article/h1vsml1ve0-create-or-edit-custom-contact-field\u0022\u003ECustom Contact fields\u003C/a\u003E is unavailable on the free trial.\u003C/li\u003E\u003Cli\u003ESupport for \u003Ca href=\u0022/article/uoblcdhcj5-using-subscription-preferences\u0022\u003Esubscription preferences\u003C/a\u003E is unavailable on the free trial.\u003C/li\u003E\u003Cli\u003EConfiguring options for Voice Calling is unavailable on the free trial.\u003C/li\u003E\u003Cli\u003EThere is no ability to purchase \u003Ca href=\u0022/article/2k8umotgil-purchase-managed-services\u0022\u003EManaged Services\u003C/a\u003E on the free trial as there is no way to pay for those services. If you require assistance, please contact our support team.\u003C/li\u003E\u003Cli\u003EYou cannot \u003Ca href=\u0022/article/8k0p7s06vw-subaccounts\u0022\u003Ecreate subaccounts\u003C/a\u003E on the trial. Subaccounts allow you to manage multiple accounts from a single parent account.\u003C/li\u003E\u003Cli\u003EYou cannot set up a \u003Ca href=\u0022/article/umezj95o46-steps-for-hosting-your-own-subdomain-with-daily-story\u0022\u003Ecustom subdomain\u003C/a\u003E on the free trial.\u003C/li\u003E\u003Cli\u003EYou cannot \u003Ca href=\u0022/article/b70ketl44y-block-list\u0022\u003Econfigure emails or mobile numbers to add to your block list\u003C/a\u003E on the free trial.\u003C/li\u003E\u003Cli\u003EYou cannot configure \u003Ca href=\u0022https://docs.dailystory.com/article/mvuesefoxv-free-plan-limitations\u0022\u003Eroles and permissions\u003C/a\u003E on the free trial.\u003C/li\u003E\u003C/ul\u003E\u003Cp\u003E\u003C/p\u003E","publish_status":0,"post_type":"Article","authoruid":"3dde8c16-763a-4a2b-ae0b-1d8c50c62e3d","author":{"authoruid":"3dde8c16-763a-4a2b-ae0b-1d8c50c62e3d"},"featured_image_updating":false,"meta_description":"DailyStory\u2019s free plan lets you use most platform features, send up to 500 emails a month, but has limitations on support, SMS, API, and domains.","display_toc":false,"has_workingcopy":false,"allow_indexing":true,"sort_order":5,"total_views":1532,"date_published":"2025-08-27T17:34:31.1","date_updated":"2026-02-17T20:43:07.373","date_created":"2025-04-23T17:16:47.03"}}}