{"Status":true,"Message":"","Response":{"post":{"postuid":"na8xjb6ixx","tenantuid":"d8b744fc-2e70-4089-bb80-dd1d08f6c7b2","projectuid":"239698c5-f7eb-4574-8cc8-c6568f08b3a0","title":"Text Message Conversations","slug":"article/na8xjb6ixx-text-message-conversation","html":"\u003Cp\u003EText Message Conversations is a powerful tool to help you manage multiple conversation with contacts in a single view. The Text Message Conversation user experience updates as new messages arrive and plays a \u0026#34;ding\u0026#34; sound to indicate a new message.\u003C/p\u003E\u003Cp\u003ESome customers choose to leave the Text Message Conversation open on their store computer. Staff can routinely listen for or check for new conversations from customers.\u003C/p\u003E\u003Ccite class=\u0022recommended\u0022\u003E\u003Cspan class=\u0022title\u0022\u003E\u003Ci class=\u0022fa-duotone fa-circle-exclamation\u0022 aria-hidden=\u0022true\u0022\u003E\u003C/i\u003ERecommended\u003C/span\u003E\u003Cp\u003ETo use conversation view, the recipient must have a mobile number.\u003C/p\u003E\u003C/cite\u003E\u003Cimg class=\u0022lazy-load\u0022 data-src=\u0022https://graffiti-auf7e6dwhxhcbwek.z03.azurefd.net/d8b744fc-2e70-4089-bb80-dd1d08f6c7b2/239698c5-f7eb-4574-8cc8-c6568f08b3a0/b1242bd7ec1125a29b2d26ca664694c0.png\u0022 style=\u0022\u0022 alt=\u0022\u0022/\u003E\u003Cp\u003EThis opens the Text Message Conversations:\u003C/p\u003E\u003Cimg class=\u0022lazy-load\u0022 data-src=\u0022https://graffiti-auf7e6dwhxhcbwek.z03.azurefd.net/d8b744fc-2e70-4089-bb80-dd1d08f6c7b2/239698c5-f7eb-4574-8cc8-c6568f08b3a0/191a1f756a3023fbdf70ac0f918e8740.png\u0022 style=\u0022\u0022 alt=\u0022\u0022/\u003E\u003Ch3\u003EReply to contact or start a new message\u003C/h3\u003E\u003Cp\u003EOn the left-hand side you will find a list of recent conversations ordered from newest to oldest. Using the search tools you can search for any contact with a mobile number. Selecting a contact pulls up their recent conversations in the right-hand side.\u003C/p\u003E\u003Cp\u003EMessages in dark blue are message sent from DailyStory. Messages in light blue are messages received by DailyStory.\u003C/p\u003E\u003Ch3\u003ESending a message to a contact\u003C/h3\u003E\u003Cp\u003ETo send a message to a recipeient or reply to a message, just type your reply in the text area below the threaded messages:\u003C/p\u003E\u003Cimg class=\u0022lazy-load\u0022 data-src=\u0022https://graffiti-auf7e6dwhxhcbwek.z03.azurefd.net/d8b744fc-2e70-4089-bb80-dd1d08f6c7b2/239698c5-f7eb-4574-8cc8-c6568f08b3a0/350aaf9c4d419d3532fd927b4b6b85ac.png\u0022 style=\u0022\u0022 alt=\u0022\u0022/\u003E\u003Cp\u003EYou can reply with text, with an attachment (such as an image or video) or both.\u003C/p\u003E","publish_status":0,"post_type":"Article","author":{},"featured_image_updating":false,"meta_description":"Not only can you send text messages from DailyStory, you can receive them too. When someone replies to your text message several things happen: You can receive an email notification that a text messa\u2026","display_toc":true,"has_workingcopy":false,"allow_indexing":true,"sort_order":5,"total_views":941,"date_published":"2024-08-06T09:06:02","date_updated":"2025-05-16T19:18:52.56","date_created":"2025-04-24T15:02:52.61"}}}