{"Status":true,"Message":"","Response":{"post":{"postuid":"omlopd8u8w","tenantuid":"d8b744fc-2e70-4089-bb80-dd1d08f6c7b2","projectuid":"239698c5-f7eb-4574-8cc8-c6568f08b3a0","title":"Exporting contacts","slug":"article/omlopd8u8w-exporting-contacts","html":"\u003Cp\u003EWith just a few clicks, you can easily export your contacts data from DailyStory into a CSV file.\u003C/p\u003E\u003Ch2 id=\u0022exporting_all_contacts\u0022\u003EExporting All Contacts\u003C/h2\u003E\u003Col\u003E\u003Cli\u003ENavigate to \u003Ccode\u003EContacts \u0026gt; All Contacts.\u003C/code\u003E\u003C/li\u003E\u003Cli\u003ESelect the \u003Ccode\u003EExport\u003C/code\u003E link located in the top right above the column headings.\u003C/li\u003E\u003C/ol\u003E\u003Cimg class=\u0022lazy-load\u0022 data-width=\u00221028\u0022 data-height=\u0022572\u0022 data-src=\u0022https://graffiti-auf7e6dwhxhcbwek.z03.azurefd.net/d8b744fc-2e70-4089-bb80-dd1d08f6c7b2/239698c5-f7eb-4574-8cc8-c6568f08b3a0/398ec9cd-591e-42ce-8c6e-d138bb540250.png\u0022 style=\u0022\u0022 alt=\u0022\u0022/\u003E\u003Col start=\u00223\u0022\u003E\u003Cli\u003EYou will see a \u0022Hooray\u0022 confirmation window that will confirm the number of contacts in the export and a notification that you will receive an email shortly with the file.\u003C/li\u003E\u003C/ol\u003E\u003Cimg class=\u0022lazy-load\u0022 data-width=\u00221028\u0022 data-height=\u0022360\u0022 data-src=\u0022https://graffiti-auf7e6dwhxhcbwek.z03.azurefd.net/d8b744fc-2e70-4089-bb80-dd1d08f6c7b2/239698c5-f7eb-4574-8cc8-c6568f08b3a0/00811a8a28b8344cfdcbe0a550c49f4c.png\u0022 style=\u0022\u0022 alt=\u0022\u0022/\u003E\u003Col start=\u00224\u0022\u003E\u003Cli\u003EShortly following, you will receive an email with a button to download your file.\u003C/li\u003E\u003C/ol\u003E\u003Cimg class=\u0022lazy-load\u0022 data-width=\u0022594\u0022 data-height=\u0022366\u0022 data-src=\u0022https://graffiti-auf7e6dwhxhcbwek.z03.azurefd.net/d8b744fc-2e70-4089-bb80-dd1d08f6c7b2/239698c5-f7eb-4574-8cc8-c6568f08b3a0/d4da47e3af91e251e5dd188053a43919.png\u0022 style=\u0022\u0022 alt=\u0022\u0022/\u003E\u003Col start=\u00225\u0022\u003E\u003Cli\u003EClick the \u003Ccode\u003EDownload\u003C/code\u003E button and the .csv file will be downloaded to your computer.\u003C/li\u003E\u003C/ol\u003E\u003Ccite class=\u0022warning\u0022\u003E\u003Cspan class=\u0022title\u0022\u003EWarning\u003C/span\u003E\u003Cp\u003EIf you attempt to export a list of contacts that is greater than what you are licensed for, you will not be able to export the file without the help of \u003Ca href=\u0022https://tawk.to/chat/60edb438649e0a0a5ccc00fe/1fag8fvgj\u0022\u003Ecustomer support\u003C/a\u003E. Furthermore, It may be necessary for you to \u003Ca href=\u0022/article/b2zfk0qrzn-upgrading-your-account\u0022\u003Eupgrade\u003C/a\u003E your subscription.\u003C/p\u003E\u003C/cite\u003E\u003Ccite class=\u0022recommended\u0022\u003E\u003Cspan class=\u0022title\u0022\u003ERecommended\u003C/span\u003E\u003Cp\u003EYou may also export any segment list, filtered list, report result list, etc by following the same steps above. On those screens, however, you will find the export link at the bottom of the page.\u003C/p\u003E\u003C/cite\u003E\u003Cimg class=\u0022lazy-load\u0022 data-width=\u0022637\u0022 data-height=\u0022372\u0022 data-src=\u0022https://graffiti-auf7e6dwhxhcbwek.z03.azurefd.net/d8b744fc-2e70-4089-bb80-dd1d08f6c7b2/239698c5-f7eb-4574-8cc8-c6568f08b3a0/73de0d3a865340826c8250bd67204b0d.png\u0022 style=\u0022\u0022 alt=\u0022\u0022/\u003E\u003Ch2 id=\u0022frequently_asked_questions\u0022\u003EFrequently Asked Questions\u003C/h2\u003E\u003Cp\u003EBelow are some frequently asked questions about exporting contacts.\u003C/p\u003E\u003Csection class=\u0022faq\u0022\u003E\u003Ch3\u003ECan I export the file for Excel?\u003C/h3\u003E\u003Carticle\u003E\u003Cp\u003EDailyStory doesn\u0027t support a direct Excel format, but we do support CSV (Comma Separated Value). This is a standard format that spreadsheet tools such as: Microsoft Excel, Google Sheets, Apple Numbers, Zoho Sheets can open.\u003C/p\u003E\u003Cp\u003EDailyStory does not support exporting directly to Excel (.xlsx), but you can export data in CSV (Comma-Separated Values) format. CSV files are compatible with most spreadsheet tools, including Microsoft Excel, Google Sheets, Apple Numbers, and Zoho Sheet.\u003C/p\u003E\u003Cp\u003ETo open a CSV file in Excel:\u003C/p\u003E\u003Col\u003E\u003Cli\u003EOpen Excel\n\u003C/li\u003E\u003Cli\u003EUse File \u0026gt; Open and select your \u003Ccode\u003E.csv\u003C/code\u003E file\n\u003C/li\u003E\u003C/ol\u003E\u003C/article\u003E\u003C/section\u003E\u003Csection class=\u0022faq\u0022\u003E\u003Ch3\u003EWhy does a contact\u0027s export show Opt Out Email, Opt Out Text, Opt Out Push, and Opt Out Call as true when they haven\u0027t opted out?\u003C/h3\u003E\u003Carticle\u003E\u003Cp\u003EThis is expected behavior. The export checks each contact\u0027s \u003Ccode\u003EDo Not Contact Until\u003C/code\u003E date. If that date is later than today, the export sets Opt Out Email, Opt Out Text, Opt Out Push, and Opt Out Call to \u003Ccode\u003Etrue\u003C/code\u003E for that contact, indicating they should not be contacted through any channel until that date.\u003C/p\u003E\u003Cp\u003EThis does not change the contact\u0027s individual channel preferences \u2014 it only reflects the temporary suppression in the exported file. See \u003Ca href=\u0022/article/pm4u32rcrc-managing-optin-and-optout-preferences#do_not_contact_until\u0022\u003EDo Not Contact Until\u003C/a\u003E for more on how this date works.\u003C/p\u003E\u003C/article\u003E\u003C/section\u003E\u003Cp\u003E\u003Cbr\u003E\u003C/p\u003E\r\n\u003Cscript type=\u0022application/ld\u002Bjson\u0022\u003E\r\n{\r\n  \u0022@context\u0022: \u0022https://schema.org\u0022,\r\n  \u0022@type\u0022: \u0022FAQPage\u0022,\r\n  \u0022mainEntity\u0022: [\r\n{\r\n    \u0022@type\u0022: \u0022Question\u0022,\r\n    \u0022name\u0022: \u0022Can I export the file for Excel?\u0022,\r\n    \u0022acceptedAnswer\u0022: {\r\n    \u0022@type\u0022: \u0022Answer\u0022,\r\n    \u0022text\u0022: \u0022DailyStory doesn\u0027t support a direct Excel format, but we do support CSV (Comma Separated Value). This is a standard format that spreadsheet tools such as: Microsoft Excel, Google Sheets, Apple Numbers, Zoho Sheets can open. DailyStory does not support exporting directly to Excel (.xlsx), but you can export data in CSV (Comma-Separated Values) format. CSV files are compatible with most spreadsheet tools, including Microsoft Excel, Google Sheets, Apple Numbers, and Zoho Sheet. To open a CSV file in Excel: Open Excel Use File \u0026gt; Open and select your .csv file\u0022\r\n    }\r\n},\r\n{\r\n    \u0022@type\u0022: \u0022Question\u0022,\r\n    \u0022name\u0022: \u0022Why does a contact\u0027s export show Opt Out Email, Opt Out Text, Opt Out Push, and Opt Out Call as true when they haven\u0027t opted out?\u0022,\r\n    \u0022acceptedAnswer\u0022: {\r\n    \u0022@type\u0022: \u0022Answer\u0022,\r\n    \u0022text\u0022: \u0022This is expected behavior. The export checks each contact\u0027s Do Not Contact Until date. If that date is later than today, the export sets Opt Out Email, Opt Out Text, Opt Out Push, and Opt Out Call to true for that contact, indicating they should not be contacted through any channel until that date. This does not change the contact\u0027s individual channel preferences \u2014 it only reflects the temporary suppression in the exported file. See Do Not Contact Until for more on how this date works.\u0022\r\n    }\r\n}\r\n    ]\r\n}\r\n\u003C/script\u003E","publish_status":0,"post_type":"Article","authoruid":"3dde8c16-763a-4a2b-ae0b-1d8c50c62e3d","author":{"authoruid":"3dde8c16-763a-4a2b-ae0b-1d8c50c62e3d"},"featured_image_updating":false,"meta_description":"Easily export your DailyStory contacts to CSV files in just a few steps. Compatible with Excel, Google Sheets, and more. Fast, simple guide included.","display_toc":true,"has_workingcopy":false,"allow_indexing":true,"sort_order":3,"total_views":951,"date_published":"2025-06-02T19:42:00","date_updated":"2026-07-29T19:44:24.433","date_created":"2025-04-23T17:17:01.313"}}}