{"Status":true,"Message":"","Response":{"post":{"postuid":"oyg4lgy7y0","tenantuid":"d8b744fc-2e70-4089-bb80-dd1d08f6c7b2","projectuid":"239698c5-f7eb-4574-8cc8-c6568f08b3a0","title":"Setting up Email Marketing","slug":"article/oyg4lgy7y0-setting-up-your-email-domain","html":"\u003Ciframe src=\u0022https://player.vimeo.com/video/993720120\u0022 width=\u0022640\u0022 height=\u0022360\u0022 frameborder=\u00220\u0022 allowfullscreen=\u0022\u0022\u003E\u003C/iframe\u003E\u003Cp\u003EDailyStory makes use of modern email security features to ensure email is delivered on time and placed in the inbox. This includes setting up a dedicated subdomain to \u003Ca href=\u0022/article/how-to-warm-up-an-email-ip-address\u0022\u003Esend email\u003C/a\u003Es from, separate from a customer\u0027s main domain.\u003C/p\u003E\u003Cp\u003EDailyStory requires you add several DNS records so that DailyStory can send your email using a subdomain, such as ds.example.com. This is done so that when email is sent on your behalf, email recipients can validate that the email comes from you.\u003C/p\u003E\u003Cp\u003EThese records include \u003Ca href=\u0022/article/u8890mowsx-configuring-spf-dkim-and-dmarc\u0022\u003ESPF and DKIM records\u003C/a\u003E that allow for email servers to validate the sending domain and the from address. While you don\u0027t need to understand what SPF or DKIM records are, we do provide additional documentation explaining them in more detail.\u003C/p\u003E\u003Ccite class=\u0022important\u0022\u003E\u003Cspan class=\u0022title\u0022\u003EImportant\u003C/span\u003E\u003Cp\u003ESetting up DNS records for SPF and DKIM is required. You will not be able to send email until this is complete.\u003C/p\u003E\u003C/cite\u003E\u003Cp\u003EFollow the instructions below to set up your domain and add the appropriate records to your DNS.\u003C/p\u003E\u003Ccite class=\u0022recommended\u0022\u003E\u003Cspan class=\u0022title\u0022\u003ERecommended\u003C/span\u003E\u003Cp\u003EPlease contact us if you would like us to set up your DNS records for you. We would be happy to do so.\u003C/p\u003E\u003C/cite\u003E\u003Ch2 id=\u0022add_your_email_domain\u0022\u003EAdd your Email Domain\u003C/h2\u003E\u003Cp\u003ENavigate to \u003Ccode class=\u0022inline-code\u0022\u003EAccount Settings \u0026gt; Email Settings\u003C/code\u003E\u0026nbsp;and enter the domain that you own and want to send emails from:\u003C/p\u003E\u003Cimg class=\u0022lazy-load\u0022 data-width=\u00221046\u0022 data-height=\u0022678\u0022 data-src=\u0022https://graffiti-auf7e6dwhxhcbwek.z03.azurefd.net/d8b744fc-2e70-4089-bb80-dd1d08f6c7b2/239698c5-f7eb-4574-8cc8-c6568f08b3a0/9f36e9a0-4212-4ded-b78a-ef599e11f5a5.png\u0022 style=\u0022\u0022 alt=\u0022\u0022/\u003E\u003Cp\u003EYou do not need to use a subdomain, DailyStory will automatically configure your email to be setup on a subdomain.\u003C/p\u003E\u003Cp\u003EIf you do not own a domain, you will need to purchase one. We recommend either Namecheap or GoDaddy.\u003C/p\u003E\u003Cp\u003EOnce you enter the domain, click next.\u003C/p\u003E\u003Ch3 id=\u0022review_email_sending_domain_dns_records\u0022\u003EReview Email Sending Domain DNS Records\u003C/h3\u003E\u003Cp\u003EAfter entering your domain, the next screen will show the domain records:\u003C/p\u003E\u003Cimg class=\u0022lazy-load\u0022 data-width=\u00221046\u0022 data-height=\u0022994\u0022 data-src=\u0022https://graffiti-auf7e6dwhxhcbwek.z03.azurefd.net/d8b744fc-2e70-4089-bb80-dd1d08f6c7b2/239698c5-f7eb-4574-8cc8-c6568f08b3a0/318e834b-993a-44d3-982d-4f5104a99520.png\u0022 style=\u0022\u0022 alt=\u0022\u0022/\u003E\u003Cp\u003EYou will need to add these records to your DNS for your domain. Typically, this is where you purchased your domain, such as GoDaddy.\u003C/p\u003E\u003Ch4 id=\u0022download_a_dns_zone_file\u0022\u003EDownload a DNS Zone File\u003C/h4\u003E\u003Cp\u003EBelow the DNS records screen you\u0027ll find a Download Zone File button. Clicking this button will download a the txt Zone File. A\u0026nbsp;Zone File is a plain-text document that contains a complete map of all the DNS records for a specific domain or subdomain (like \u003Ccode\u003Eds.yourdomain.com\u003C/code\u003E). In this case, it contains the \u0022identity\u0022 and \u0022permissions\u0022 your domain needs to send email through DailyStory\u0027s infrastructure.\u003C/p\u003E\u003Ch5 id=\u0022what_is_a_dnz_zone_file_used_for\u0022\u003EWhat is a DNZ Zone file used for?\u003C/h5\u003E\u003Cul\u003E\u003Cli\u003E\u003Cb\u003EBulk Configuration\u003C/b\u003E: Instead of manually typing in five or six individual records, many DNS providers (like Cloudflare, AWS Route 53, and others) allow you to \u0022Import\u0022 this file to configure everything at once.\u003C/li\u003E\u003Cli\u003E\u003Cb\u003EError Prevention\u003C/b\u003E: Email authentication records like DKIM and DMARC contain very long, complex strings of characters. Copying and pasting these individually often leads to errors (like accidental line breaks or missing characters). This file ensures the syntax is perfect for a BIND-compatible server.\u003C/li\u003E\u003Cli\u003E\u003Cb\u003EIT Handoff\u003C/b\u003E: This file serves as a standardized \u0022Instruction Sheet\u0022 that you can send to your IT department or web developer. They will instantly recognize the format and know how to apply it to your domain\u0027s hosting account.\n\u003C/li\u003E\u003C/ul\u003E\u003Ch3 id=\u0022enter_domain_records_with_your_dns_provider\u0022\u003EEnter Domain Records with your DNS provider\u003C/h3\u003E\u003Cp\u003EYour DNS provider is where you registered your domain. For example, if your domain is example.com and you created that domain on GoDaddy, you would edit the DNS record in GoDaddy.\u003C/p\u003E\u003Cp\u003EFor example, here are how several records look in a customer DNS for GoDaddy:\u003C/p\u003E\u003Cimg class=\u0022lazy-load\u0022 data-width=\u00221022\u0022 data-height=\u0022179\u0022 data-src=\u0022https://graffiti-auf7e6dwhxhcbwek.z03.azurefd.net/d8b744fc-2e70-4089-bb80-dd1d08f6c7b2/239698c5-f7eb-4574-8cc8-c6568f08b3a0/dfd65030e55d6de7e935a318615153b4.png\u0022 style=\u0022\u0022 alt=\u0022\u0022/\u003E\u003Ccite class=\u0022warning\u0022\u003E\u003Cspan class=\u0022title\u0022\u003EWarning\u003C/span\u003E\u003Cp\u003EWhen you enter a record, only use the Hostname portion, e.g. \u003Ccode class=\u0022inline-code\u0022\u003Eds\u003C/code\u003E or \u003Ccode class=\u0022inline-code\u0022\u003Epic.domainkey.ds\u003C/code\u003E. Unless specified by your domain provider, you do not need to enter the full domain, e.g. ds.example.com when setting up your records.\u003C/p\u003E\u003C/cite\u003E\u003Ch4 id=\u0022dns_documentation\u0022\u003EDNS Documentation\u003C/h4\u003E\u003Cp\u003EBelow are some links to common DNS providers\u0027 documentation on DNS records:\u003C/p\u003E\u003Cul\u003E\u003Cli\u003E\u003Ca href=\u0022https://www.godaddy.com/help/manage-dns-records-680\u0022 target=\u0022_blank\u0022\u003EGoDaddy\u003C/a\u003E\u003C/li\u003E\u003Cli\u003E\u003Ca href=\u0022https://docs.dailystory.com/article/oyg4lgy7y0-setting-up-your-email-domain\u0022 target=\u0022_blank\u0022\u003E\u003C/a\u003E\u003Ca href=\u0022https://docs.dailystory.com/article/oyg4lgy7y0-setting-up-your-email-domain\u0022 target=\u0022_blank\u0022\u003E\u003C/a\u003ENameCheap\u003C/li\u003E\u003Cli\u003E\u003Ca href=\u0022http://www.networksolutions.com/support/how-to-manage-advanced-dns-records/\u0022 target=\u0022_blank\u0022\u003ENetwork Solutions\u003C/a\u003E\u003C/li\u003E\u003Cli\u003E\u003Ca href=\u0022https://docs.rackspace.com/docs/manage-dns-records-in-the-myrackspace-portal\u0022 target=\u0022_blank\u0022\u003E\u003C/a\u003E\u003Ca href=\u0022https://docs.rackspace.com/docs/manage-dns-records-in-the-myrackspace-portal\u0022 target=\u0022_blank\u0022\u003E\u003C/a\u003ERackspace Cloud DNS\u003C/li\u003E\u003Cli\u003E\u003Ca href=\u0022http://docs.aws.amazon.com/Route53/latest/DeveloperGuide/R53Console.html\u0022 target=\u0022_blank\u0022\u003EAmazon Route 53\u003C/a\u003E\u003C/li\u003E\u003Cli\u003E\u003Ca href=\u0022http://code.krister.ee/mailgun-digitalocean/\u0022 target=\u0022_blank\u0022\u003EDigital Ocean\u003C/a\u003E\u003C/li\u003E\u003C/ul\u003E\u003Ch2 id=\u0022validate_your_dns_records_\u0022\u003EValidate your DNS records \u003C/h2\u003E\u003Cp\u003EOnce you have added the entries to your DNS, the records should be updated within 20 to 30 minutes and sometimes much sooner.\u003C/p\u003E\u003Cp\u003EThere are two ways you can check if your records are set up correctly:\u003C/p\u003E\u003Ch3 id=\u0022validate_within_dailystory\u0022\u003EValidate within DailyStory\u003C/h3\u003E\u003Cp\u003ENavigate to \u003Ccode class=\u0022inline-code\u0022\u003EAccount Settings \u0026gt; Email Marketing\u003C/code\u003E and view the DNS records.\u003C/p\u003E\u003Cimg class=\u0022lazy-load\u0022 data-width=\u00221046\u0022 data-height=\u0022994\u0022 data-src=\u0022https://graffiti-auf7e6dwhxhcbwek.z03.azurefd.net/d8b744fc-2e70-4089-bb80-dd1d08f6c7b2/239698c5-f7eb-4574-8cc8-c6568f08b3a0/037bc630-7dcc-46aa-83ce-79ca55e3e308.png\u0022 style=\u0022\u0022 alt=\u0022\u0022/\u003E\u003Cp\u003EIf the DNS records are not set up correctly you\u0027ll see a red X with a tooltip. This indicates that the DNS record was either not found or set up incorrectly:\u003C/p\u003E\u003Cimg class=\u0022lazy-load\u0022 data-width=\u0022481\u0022 data-height=\u0022222\u0022 data-src=\u0022https://graffiti-auf7e6dwhxhcbwek.z03.azurefd.net/d8b744fc-2e70-4089-bb80-dd1d08f6c7b2/239698c5-f7eb-4574-8cc8-c6568f08b3a0/40c3b941f06f3ce7809f322ca2542e3d.png\u0022 style=\u0022\u0022 alt=\u0022\u0022/\u003E\u003Cp\u003EWhen the DNS record is set up correctly, you\u0027ll see a green check with a tooltip:\u003C/p\u003E\u003Cimg class=\u0022lazy-load\u0022 data-width=\u0022345\u0022 data-height=\u0022230\u0022 data-src=\u0022https://graffiti-auf7e6dwhxhcbwek.z03.azurefd.net/d8b744fc-2e70-4089-bb80-dd1d08f6c7b2/239698c5-f7eb-4574-8cc8-c6568f08b3a0/c772f7f61670bfa9dc4c6e1b0f4eb6ee.png\u0022 style=\u0022\u0022 alt=\u0022\u0022/\u003E\u003Ch3 id=\u0022validate_with_mx_toolbox\u0022\u003EValidate with MX Toolbox\u003C/h3\u003E\u003Cp\u003EMX Toolbox is a free and commercial tool that you can use to validate your email DNS records.\u003C/p\u003E\u003Cp\u003EGo to \u003Ca href=\u0022https://mxtoolbox.com\u0022 target=\u0022_blank\u0022\u003Emxtoolbox.com\u003C/a\u003E and enter your domain. If you set up the domain \u003Ccode\u003Eexample.com\u003C/code\u003E, enter \u003Ccode\u003Eds.example.com\u003C/code\u003E:\u003C/p\u003E\u003Cimg class=\u0022lazy-load\u0022 data-width=\u0022749\u0022 data-height=\u0022548\u0022 data-src=\u0022https://graffiti-auf7e6dwhxhcbwek.z03.azurefd.net/d8b744fc-2e70-4089-bb80-dd1d08f6c7b2/239698c5-f7eb-4574-8cc8-c6568f08b3a0/6c9eee97e4a371d17e15922f93f3454a.png\u0022 style=\u0022\u0022 alt=\u0022\u0022/\u003E\u003Cp\u003EWhen set up incorrectly, MX Toolbox will show green checkboxes next to your records:\u003C/p\u003E\u003Cimg class=\u0022lazy-load\u0022 data-width=\u0022960\u0022 data-height=\u0022508\u0022 data-src=\u0022https://graffiti-auf7e6dwhxhcbwek.z03.azurefd.net/d8b744fc-2e70-4089-bb80-dd1d08f6c7b2/239698c5-f7eb-4574-8cc8-c6568f08b3a0/5600cfcea72d754c20dc2b9de064243f.png\u0022 style=\u0022\u0022 alt=\u0022\u0022/\u003E\u003Ch2 id=\u0022frequently_asked_questions\u0022\u003EFrequently Asked Questions\u003C/h2\u003E\u003Cp\u003EBelow are some frequently asked questions about setting up email marketing.\u003C/p\u003E\u003Csection class=\u0022faq\u0022\u003E\u003Ch3\u003ECan I send email from my @gmail email address?\u003C/h3\u003E\u003Carticle\u003E\u003Cp\u003ENo, sending emails or replies from an @gmail.com address is discouraged. While possible, the email is almost guaranteed to land in the spam/junk folder.\u0026nbsp;\u003C/p\u003E\u003C/article\u003E\u003C/section\u003E\u003Cp\u003E\u003C/p\u003E\r\n\u003Cscript type=\u0022application/ld\u002Bjson\u0022\u003E\r\n{\r\n  \u0022@context\u0022: \u0022https://schema.org\u0022,\r\n  \u0022@type\u0022: \u0022FAQPage\u0022,\r\n  \u0022mainEntity\u0022: [\r\n{\r\n    \u0022@type\u0022: \u0022Question\u0022,\r\n    \u0022name\u0022: \u0022Can I send email from my @gmail email address?\u0022,\r\n    \u0022acceptedAnswer\u0022: {\r\n    \u0022@type\u0022: \u0022Answer\u0022,\r\n    \u0022text\u0022: \u0022No, sending emails or replies from an @gmail.com address is discouraged. While possible, the email is almost guaranteed to land in the spam/junk folder.\u0026nbsp;\u0022\r\n    }\r\n}\r\n    ]\r\n}\r\n\u003C/script\u003E","publish_status":0,"post_type":"Article","author":{},"featured_image_updating":false,"meta_description":"Set up your email domain in DailyStory by adding SPF and DKIM DNS records to improve deliverability. Learn how to validate your setup easily.","display_toc":true,"has_workingcopy":false,"allow_indexing":true,"sort_order":5,"total_views":1037,"date_published":"2025-07-02T16:26:29.34","date_updated":"2026-03-20T19:10:27.93","date_created":"2025-04-23T17:16:42.233"}}}