{"Status":true,"Message":"","Response":{"post":{"postuid":"sf7cdfvdrz","tenantuid":"d8b744fc-2e70-4089-bb80-dd1d08f6c7b2","projectuid":"239698c5-f7eb-4574-8cc8-c6568f08b3a0","title":"Creating or Editing a Text Message","slug":"article/sf7cdfvdrz-create-or-edit-a-text-message","html":"\u003Ccite class=\u0022recommended\u0022\u003E\u003Cspan class=\u0022title\u0022\u003ERecommended\u003C/span\u003E\u003Cp\u003EYou can review our video tutorial on how to create or edit a text message, or keep scrolling for step-by-step instructions:\u003C/p\u003E\u003C/cite\u003E\u003Ciframe src=\u0022https://player.vimeo.com/video/841232031\u0022 width=\u0022640\u0022 height=\u0022360\u0022 frameborder=\u00220\u0022 allowfullscreen=\u0022\u0022\u003E\u003C/iframe\u003E\u003Ch2 id=\u0022create_a_text_message\u0022\u003ECreate a text message\u003C/h2\u003E\u003Cp\u003EThere are three ways to create new text messages, also called SMS for \u003Ci\u003EShort Message Service\u003C/i\u003E or MMS \u003Ci\u003Efor Multimedia Message Service:\u003C/i\u003E\u003C/p\u003E\u003Cul\u003E\u003Cli\u003EThe Text Messages page\u003C/li\u003E\u003Cli\u003ECreate Text Messages from the Outbound dropdown\u003C/li\u003E\u003Cli\u003EWithin a Campaign\u003C/li\u003E\u003C/ul\u003E\u003Ch3 id=\u0022from_the_text_messages_page\u0022\u003EFrom the text messages page\u003C/h3\u003E\u003Cp\u003EYou can navigate to your text messages page by clicking on the \u003Cb\u003ESMS button\u003C/b\u003E on the homepage \u003Ci\u003Eor\u003C/i\u003E from the home navigation menu \u003Ccode\u003EOutbound \u0026gt; Text Messages\u003C/code\u003E\u003C/p\u003E\u003Cimg class=\u0022lazy-load\u0022 data-width=\u00221504\u0022 data-height=\u0022496\u0022 data-src=\u0022https://graffiti-auf7e6dwhxhcbwek.z03.azurefd.net/d8b744fc-2e70-4089-bb80-dd1d08f6c7b2/239698c5-f7eb-4574-8cc8-c6568f08b3a0/ee2f0a31ae81d91b5480fc67c90e2845.png\u0022 style=\u0022\u0022 alt=\u0022\u0022/\u003E\u003Cp\u003EThe Text Messages page will show you a list of all of your created text messages sorted by \u0022Last Sent\u0022 as the default. You can click on a different column heading to sort by that column.\u003C/p\u003E\u003Cp\u003ETo create a new text message, click on the \u003Ccode\u003E\u002BCreate new\u003C/code\u003E button at the top right, or you can click on the \u003Ccode\u003E\u002BCreate Text Message\u003C/code\u003Efrom the sidebar.\u003C/p\u003E\u003Cimg class=\u0022lazy-load\u0022 data-width=\u00221504\u0022 data-height=\u0022758\u0022 data-src=\u0022https://graffiti-auf7e6dwhxhcbwek.z03.azurefd.net/d8b744fc-2e70-4089-bb80-dd1d08f6c7b2/239698c5-f7eb-4574-8cc8-c6568f08b3a0/e9f0d6aca5abd6af8d3d005d6b7ac37d.png\u0022 style=\u0022\u0022 alt=\u0022\u0022/\u003E\u003Ch3 id=\u0022from_within_a_campaign\u0022\u003EFrom within a campaign\u003C/h3\u003E\u003Cp\u003EFrom the \u003Cb\u003EAssets\u003C/b\u003E tab, click on \u003Ccode\u003E\u002B Add Asset\u003C/code\u003E and you will be given a list of different types of assets. Choose \u003Ccode\u003EAdd A Text Message\u003C/code\u003E\u003C/p\u003E\u003Cimg class=\u0022lazy-load\u0022 data-width=\u00221504\u0022 data-height=\u0022715\u0022 data-src=\u0022https://graffiti-auf7e6dwhxhcbwek.z03.azurefd.net/d8b744fc-2e70-4089-bb80-dd1d08f6c7b2/239698c5-f7eb-4574-8cc8-c6568f08b3a0/1c082a7f4498ce994b3e95d361ce9da1.gif\u0022 style=\u0022\u0022 alt=\u0022\u0022/\u003E\u003Ch3 id=\u0022ai_sms_creation_assistant\u0022\u003EAI SMS Creation Assistant\u003C/h3\u003E\u003Cp\u003ENext, you will be prompted to optionally (click Skip) use the AI SMS Creation Assistant.\u003C/p\u003E\u003Cp\u003EThis is an AI powered writing assistant that will help you create content for your text message. You can provide it instructions, or use pre-written instructions.\u003C/p\u003E\u003Cimg class=\u0022lazy-load\u0022 data-width=\u00221504\u0022 data-height=\u0022499\u0022 data-src=\u0022https://graffiti-auf7e6dwhxhcbwek.z03.azurefd.net/d8b744fc-2e70-4089-bb80-dd1d08f6c7b2/239698c5-f7eb-4574-8cc8-c6568f08b3a0/0e8daf285eda8dfd616cae79582fb322.png\u0022 style=\u0022\u0022 alt=\u0022\u0022/\u003E\u003Cp\u003EExample of pre-written instructions:\u003C/p\u003E\u003Cimg class=\u0022lazy-load\u0022 data-width=\u0022672\u0022 data-height=\u0022578\u0022 data-src=\u0022https://graffiti-auf7e6dwhxhcbwek.z03.azurefd.net/d8b744fc-2e70-4089-bb80-dd1d08f6c7b2/239698c5-f7eb-4574-8cc8-c6568f08b3a0/a68d749c5bf748b1fa48772490545039.png\u0022 style=\u0022\u0022 alt=\u0022\u0022/\u003E\u003Cp\u003EClick Next and the AI SMS Creation Assistant will create a text message for you.\u003C/p\u003E\u003Cimg class=\u0022lazy-load\u0022 data-width=\u00221022\u0022 data-height=\u0022572\u0022 data-src=\u0022https://graffiti-auf7e6dwhxhcbwek.z03.azurefd.net/d8b744fc-2e70-4089-bb80-dd1d08f6c7b2/239698c5-f7eb-4574-8cc8-c6568f08b3a0/e6a0e927f6875033656082526dfd2352.png\u0022 style=\u0022\u0022 alt=\u0022\u0022/\u003E\u003Cp\u003EIf you skipped the AI Creation Assistant, enter a Name and Message content for the text message (or edit the content created by the assistant).\u003C/p\u003E\u003Cp\u003EThe Name is only used internally within DailyStory and seen by you. As you type your content you\u0027ll see a preview of what your text message will look like.\u003C/p\u003E\u003Ccite class=\u0022recommended\u0022\u003E\u003Cspan class=\u0022title\u0022\u003ERecommended\u003C/span\u003E\u003Cp\u003EThe recommended message length is 160 characters. Exceeding this length increases the number of segments and increases the cost (number of \u0022credits\u0022) to send it. Please see \u003Ca href=\u0022/article/9mkvzsj9j6-understanding-text-messaging-costs\u0022\u003EUnderstanding Text Messaging costs.\u003C/a\u003E\u003C/p\u003E\u003C/cite\u003E\u003Cp\u003EAs you type your message, you will also see helpful information under your message update with the number of characters and credits required.\u003C/p\u003E\u003Cp\u003EYou may also add an image to your text message. When you add an image it\u0027s called an MMS (Multimedia Messaging Service) and requires more credits.\u003C/p\u003E\u003Cp\u003ETo attach an image, use one of the three methods:\u003C/p\u003E\u003Col\u003E\u003Cli\u003EEnter the URL of an image hosted elsewhere.\u003C/li\u003E\u003Cli\u003EClick on the \u003Ccode\u003ESelect\u003C/code\u003E button to choose an image already uploaded into DailyStory \u003Ca href=\u0022/article/js7pcsmpdz-file-manager\u0022\u003EFile Manager\u003C/a\u003E.\u003C/li\u003E\u003Cli\u003EImport an image from another location, like your desktop.\u003C/li\u003E\u003C/ol\u003E\u003Ccite class=\u0022warning\u0022\u003E\u003Cspan class=\u0022title\u0022\u003EWarning\u003C/span\u003E\u003Cp\u003EFor optimal delivery, we recommend not sending large images and ideally keeping them to no wider than 640 pixels or less.\u003C/p\u003E\u003C/cite\u003E\u003Cp\u003EWithin the message of your text message, you can also use \u003Ca href=\u0022/article/qzdfgegk5z-personalization\u0022\u003EPersonalization\u003C/a\u003E, emojis and enter links. For shortcuts click on the smiley face icon and select any of the following. You can also paste in your own emojis.\u003C/p\u003E\u003Cimg class=\u0022lazy-load\u0022 data-width=\u00221504\u0022 data-height=\u0022758\u0022 data-src=\u0022https://graffiti-auf7e6dwhxhcbwek.z03.azurefd.net/d8b744fc-2e70-4089-bb80-dd1d08f6c7b2/239698c5-f7eb-4574-8cc8-c6568f08b3a0/b219fc4c584ab9e994c1ceb190439a52.png\u0022 style=\u0022\u0022 alt=\u0022\u0022/\u003E\u003Cp\u003EWhen \u003Cb\u003ETrack Clicks\u003C/b\u003E is selected, DailyStory will automatically shorten any website link included in your message and give it a unique link ID for reporting and tracking.\u003C/p\u003E\u003Cp\u003EWhen \u003Cb\u003EIs Transactional\u003C/b\u003E is selected, DailyStory will treat the text message as transactional bypassing opt-out and do not contact preferences.\u003C/p\u003E\u003Ccite class=\u0022warning\u0022\u003E\u003Cspan class=\u0022title\u0022\u003EWarning\u003C/span\u003E\u003Cp\u003EIs Transactional should only be selected for non-marketing texts, for example: abandon cart, appointment reminders, and payment declines.\u003C/p\u003E\u003C/cite\u003E\u003Cp\u003EFinally, save the text message.\u003C/p\u003E\u003Cp\u003EOnce the text message is saved you can check its \u003Ca href=\u0022/article/6zmqw2lx9r-text-message-deliverability-score\u0022\u003EDeliverability Score\u003C/a\u003E and also \u003Ca href=\u0022/article/e3stpju18w-sending-a-text-message\u0022\u003Eschedule\u003C/a\u003E when and \u003Ca href=\u0022/article/v1v5lti4gf-segments\u0022\u003Eto whom\u003C/a\u003E the text message is sent to. The text message is also now available to add to a campaign\u0027s \u003Ca href=\u0022/article/xrhcd8830x-daily-story-autopilot-guide\u0022\u003Eautomations\u003C/a\u003E.\u003C/p\u003E\u003Ch4 id=\u0022include_a_clickable_image_url\u0022\u003EInclude a Clickable Image URL\u003C/h4\u003E\u003Ccite class=\u0022warning\u0022\u003E\u003Cspan class=\u0022title\u0022\u003EWarning\u003C/span\u003E\u003Cp\u003EClickable image linking is only available for iOS users. All other users will only receive a link to click on image vs. the image populating as a clickable link.\u003C/p\u003E\u003C/cite\u003E\u003Cp\u003EDailyStory text messages support clickable image URLs. This is a unique capability that sends a URL as an image that the recipient can click on. And, the image and title used can be set by you.\u003C/p\u003E\u003Col\u003E\u003Cli\u003EClick on the arrow next to \u003Cb\u003EClickable Image URL\u003C/b\u003E to expand your options.\u003C/li\u003E\u003C/ol\u003E\u003Cimg class=\u0022lazy-load\u0022 data-width=\u0022906\u0022 data-height=\u0022584\u0022 data-src=\u0022https://graffiti-auf7e6dwhxhcbwek.z03.azurefd.net/d8b744fc-2e70-4089-bb80-dd1d08f6c7b2/239698c5-f7eb-4574-8cc8-c6568f08b3a0/116b270e414bd9d5469d5edef9570420.png\u0022 style=\u0022\u0022 alt=\u0022\u0022/\u003E\u003Col start=\u00222\u0022\u003E\u003Cli\u003EClick on the \u003Ccode\u003EEnable\u003C/code\u003E button to allow a follow-up message to be sent with the image.\u003C/li\u003E\u003C/ol\u003E\u003Cimg class=\u0022lazy-load\u0022 data-width=\u0022893\u0022 data-height=\u0022165\u0022 data-src=\u0022https://graffiti-auf7e6dwhxhcbwek.z03.azurefd.net/d8b744fc-2e70-4089-bb80-dd1d08f6c7b2/239698c5-f7eb-4574-8cc8-c6568f08b3a0/396defef34dec7bd8dd92a977e47ef75.png\u0022 style=\u0022\u0022 alt=\u0022\u0022/\u003E\u003Col start=\u00223\u0022\u003E\u003Cli\u003EEnter the URL where you want your recipient directed to once they click on the image and then click \u003Ccode\u003ELoad from URL\u003C/code\u003E. This will attempt to load the image and title associated with this page.\u003C/li\u003E\u003C/ol\u003E\u003Ccite class=\u0022recommended\u0022\u003E\u003Cspan class=\u0022title\u0022\u003ERecommended\u003C/span\u003E\u003Cp\u003EIf there is not an image associated, it will attempt to load the first image found on the page or if no images are on the page, the image box will stay blank.\u003C/p\u003E\u003C/cite\u003E\u003Cimg class=\u0022lazy-load\u0022 data-width=\u00221010\u0022 data-height=\u0022639\u0022 data-src=\u0022https://graffiti-auf7e6dwhxhcbwek.z03.azurefd.net/d8b744fc-2e70-4089-bb80-dd1d08f6c7b2/239698c5-f7eb-4574-8cc8-c6568f08b3a0/52e140e78cd28428370c5b9150abd4f5.png\u0022 style=\u0022\u0022 alt=\u0022\u0022/\u003E\u003Cp\u003EThe title and image used can then optionally be edited to whatever you want if you would prefer to overwrite the image brought in from the URL page. Just click on \u003Ccode\u003ESelect\u003C/code\u003E and you can upload an image or choose one from your \u003Ca href=\u0022/article/js7pcsmpdz-file-manager\u0022\u003Efile manager\u003C/a\u003E.\u003C/p\u003E\u003Cimg class=\u0022lazy-load\u0022 data-width=\u0022909\u0022 data-height=\u0022566\u0022 data-src=\u0022https://graffiti-auf7e6dwhxhcbwek.z03.azurefd.net/d8b744fc-2e70-4089-bb80-dd1d08f6c7b2/239698c5-f7eb-4574-8cc8-c6568f08b3a0/69f2a1be70f95d448778134cc4f45fe8.png\u0022 style=\u0022\u0022 alt=\u0022\u0022/\u003E\u003Col start=\u00224\u0022\u003E\u003Cli\u003EClick \u003Ccode\u003ESave Changes\u003C/code\u003E and then continue to \u003Ca href=\u0022/article/e3stpju18w-sending-a-text-message\u0022\u003ESchedule\u003C/a\u003E your message as you normally would.\u003C/li\u003E\u003C/ol\u003E\u003Cp\u003EWhen the text message is sent, 2 separate messages are sent to the recipient. The first with your text message content and the second with your clickable URL:\u003C/p\u003E\u003Cimg class=\u0022lazy-load\u0022 data-width=\u00221179\u0022 data-height=\u0022950\u0022 data-src=\u0022https://graffiti-auf7e6dwhxhcbwek.z03.azurefd.net/d8b744fc-2e70-4089-bb80-dd1d08f6c7b2/239698c5-f7eb-4574-8cc8-c6568f08b3a0/c923dfe3fdcf0226cdd9ee32231d7a11.png\u0022 style=\u0022\u0022 alt=\u0022\u0022/\u003E\u003Ccite class=\u0022recommended\u0022\u003E\u003Cspan class=\u0022title\u0022\u003ERecommended\u003C/span\u003E\u003Cp\u003ENote that since two messages are being sent, your cost will be higher.\u003C/p\u003E\u003C/cite\u003E\u003Ch4 id=\u0022edit_a_text_message\u0022\u003EEdit a text message\u003C/h4\u003E\u003Cp\u003ETo edit a text message, navigate to \u003Ccode\u003EOutbound \u0026gt; Text Messages\u003C/code\u003E and click on the text message to edit.\u003C/p\u003E\u003Cimg class=\u0022lazy-load\u0022 data-width=\u00221504\u0022 data-height=\u0022758\u0022 data-src=\u0022https://graffiti-auf7e6dwhxhcbwek.z03.azurefd.net/d8b744fc-2e70-4089-bb80-dd1d08f6c7b2/239698c5-f7eb-4574-8cc8-c6568f08b3a0/7d83991b213d64c3aac541fd81a96ca0.png\u0022 style=\u0022\u0022 alt=\u0022\u0022/\u003E\u003Cp\u003EThis will open the same window you used to create a new text message. Make your edits and click on \u003Ccode\u003ESave\u003C/code\u003E or \u003Ccode\u003ESave and Close\u003C/code\u003E.\u003C/p\u003E\u003Ccite class=\u0022warning\u0022\u003E\u003Cspan class=\u0022title\u0022\u003EWarning\u003C/span\u003E\u003Cp\u003EIf you are wanting to send the message again or a new similar message, you need to \u003Ca href=\u0022/article/7ulgpbpjs2-copying-a-text-message\u0022\u003ECOPY\u003C/a\u003E the message, rename it and reschedule it. \u003Ca href=\u0022/article/kbtg2vnpb9-text-message-sending-guardrails\u0022\u003EOur system will not allow you to send the same message twice\u003C/a\u003E to the same recipients.\u003C/p\u003E\u003C/cite\u003E","publish_status":0,"post_type":"Article","authoruid":"3dde8c16-763a-4a2b-ae0b-1d8c50c62e3d","author":{"authoruid":"3dde8c16-763a-4a2b-ae0b-1d8c50c62e3d","name":"Rob Howard","photo_url":"https://graffiti-auf7e6dwhxhcbwek.z03.azurefd.net/d8b744fc-2e70-4089-bb80-dd1d08f6c7b2/84080f87-1c87-4093-b803-bcad441d4891/268de8a3-bf0b-4279-82e5-79bc6b808489.jpg?v=359259588","bio":"Rob is a software entrepreneur and investor. He has experience working with brands such as Microsoft, Apple, Facebook and more helping build out digital marketing and online community experiences. His current ventures include dailystory.com, a marketing automation platform, and helpguides.io, a answer engine optimization platform. He is also an active investor and board members in several startups","linkedin_url":"https://www.linkedin.com/in/robmhoward/"},"featured_image_updating":false,"meta_description":"You can review our video tutorial on how to create or edit a text message, or keep scrolling for step-by-step instructions: Create a text message There are three ways to create new text messages, also called SMS for Short Message Service or MMS for Multimedia Message Service: The Text Messages page Create Text Messages from the Outbound dropdown Within a Campaign From the text messages page You can navigate to your text messages page by clicking on the SMS button on the homepage or from the  ...","display_toc":false,"has_workingcopy":false,"allow_indexing":true,"sort_order":8,"total_views":3226,"date_stale":"2025-08-01T00:00:00","date_published":"2025-06-17T21:12:42.433","date_updated":"2025-06-17T21:13:09.28","date_created":"2025-04-24T15:02:43.63"}}}