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      "postuid": "tqc266jig5",
      "tenantuid": "d8b744fc-2e70-4089-bb80-dd1d08f6c7b2",
      "projectuid": "239698c5-f7eb-4574-8cc8-c6568f08b3a0",
      "title": "Understanding Plan Usage",
      "slug": "article/tqc266jig5-understanding-plan-usage",
      "html": "\u003Cp\u003ETo see your plan usage, navigate to \u003Ccode\u003EAccount Settings \u0026gt; Usage\u003C/code\u003E:\u003C/p\u003E\u003Ch2 id=\u0022plan_summary\u0022\u003EPlan Summary\u003C/h2\u003E\u003Cp\u003EThe first section shows a summary of your plan:\u003C/p\u003E\u003Cimg class=\u0022lazy-load\u0022 data-width=\u0022818\u0022 data-height=\u0022250\u0022 data-src=\u0022https://graffiti-auf7e6dwhxhcbwek.z03.azurefd.net/d8b744fc-2e70-4089-bb80-dd1d08f6c7b2/239698c5-f7eb-4574-8cc8-c6568f08b3a0/ad5e96dc44681be6eaeff40b4f367008.png\u0022 style=\u0022\u0022 alt=\u0022\u0022/\u003E\u003Ch2 id=\u0022marketing_contacts\u0022\u003EMarketing Contacts\u003C/h2\u003E\u003Cp\u003EDetails regarding the plan limits around the number of active contacts:\u003C/p\u003E\u003Cul\u003E\u003Cli\u003E\u003Cb\u003ELicensed\u003C/b\u003E - The number of active contacts in your plan.\u003C/li\u003E\u003Cli\u003E\u003Cb\u003EActive\u003C/b\u003E - the number of contacts counting towards your plan limit.\u003C/li\u003E\u003Cli\u003E\u003Cb\u003EInactive\u003C/b\u003E - the number of contacts that are inactive, but still count towards your active contacts. \u003C/li\u003E\u003Cli\u003E\u003Cb\u003EAvailable\u003C/b\u003E - the room in your plan for additional active contacts.\u003C/li\u003E\u003C/ul\u003E\u003Ccite class=\u0022important\u0022\u003E\u003Cspan class=\u0022title\u0022\u003EImportant\u003C/span\u003E\u003Cp\u003EA contact that is messaged is considered active for 60 days past their last message date (regardless if they are marked as inactive).\u003C/p\u003E\u003C/cite\u003E\u003Cimg class=\u0022lazy-load\u0022 data-width=\u0022819\u0022 data-height=\u0022270\u0022 data-src=\u0022https://graffiti-auf7e6dwhxhcbwek.z03.azurefd.net/d8b744fc-2e70-4089-bb80-dd1d08f6c7b2/239698c5-f7eb-4574-8cc8-c6568f08b3a0/775fe929e97dd4a8703688d24590bcca.png\u0022 style=\u0022\u0022 alt=\u0022\u0022/\u003E\u003Ch2 id=\u0022email_marketing\u0022\u003EEmail Marketing\u003C/h2\u003E\u003Cp\u003EEmail marketing usage provides details regarding the plan limits around the number of emails/sends per-month:\u003C/p\u003E\u003Cul\u003E\u003Cli\u003E\u003Cb\u003ETotal Sent\u003C/b\u003E - total number of emails sent this month.\u003C/li\u003E\u003Cli\u003E\u003Cb\u003EMonthly Balance\u003C/b\u003E - how many email sends/month are included in your plan.\u003C/li\u003E\u003Cli\u003E\u003Cb\u003EAvailable\u003C/b\u003E - how many more emails can be sent in the current month without upgrading your plan.\u003C/li\u003E\u003C/ul\u003E\u003Cimg class=\u0022lazy-load\u0022 data-width=\u0022815\u0022 data-height=\u0022217\u0022 data-src=\u0022https://graffiti-auf7e6dwhxhcbwek.z03.azurefd.net/d8b744fc-2e70-4089-bb80-dd1d08f6c7b2/239698c5-f7eb-4574-8cc8-c6568f08b3a0/46b0a2c33172e1859f1b8d0eec4c0d7b.png\u0022 style=\u0022\u0022 alt=\u0022\u0022/\u003E\u003Ch2 id=\u0022sms_marketing\u0022\u003ESMS Marketing\u003C/h2\u003E\u003Cp\u003ESMS Marketing usage provides details regarding plan limits and purchased credits for the number of text message credits per-month. Please see \u003Ca href=\u0022/article/9mkvzsj9j6-understanding-text-messaging-costs\u0022\u003Eunderstanding text message costs\u003C/a\u003E for additional details:\u003C/p\u003E\u003Cul\u003E\u003Cli\u003E\u003Cb\u003EMessages Used\u003C/b\u003E - the number of messages used in the current month.\u003C/li\u003E\u003Cli\u003E\u003Cb\u003ETotal Spent\u003C/b\u003E - how much was spent this month on text messages. This includes the monthly credits included with your account (based on your plan) as well as any of your purchased balance that was spent.\u003C/li\u003E\u003Cli\u003E\u003Cb\u003EMonthly Balance\u003C/b\u003E - the value/credit included with your plan, e.g. 750 text message credits at $0.03/credit is $22.50.\u003C/li\u003E\u003Cli\u003E\u003Cb\u003EPurchased Balance\u003C/b\u003E - any additional text message credits you have purchased.\u003C/li\u003E\u003Cli\u003E\u003Cb\u003EAvailable\u003C/b\u003E - the monthly balance plus the purchased balance.\u003C/li\u003E\u003C/ul\u003E\u003Cimg class=\u0022lazy-load\u0022 data-width=\u0022822\u0022 data-height=\u0022286\u0022 data-src=\u0022https://graffiti-auf7e6dwhxhcbwek.z03.azurefd.net/d8b744fc-2e70-4089-bb80-dd1d08f6c7b2/239698c5-f7eb-4574-8cc8-c6568f08b3a0/2d92fc7bff90d9d02ad59862554aad06.png\u0022 style=\u0022\u0022 alt=\u0022\u0022/\u003E\u003Cp\u003EYou can purchase additional credits in increments of 500 to 1000 for $5 to $10. Any purchased credits that are unused for the month will roll over to the next month. You never lose them!\u003C/p\u003E\u003Cimg class=\u0022lazy-load\u0022 data-width=\u0022617\u0022 data-height=\u0022247\u0022 data-src=\u0022https://graffiti-auf7e6dwhxhcbwek.z03.azurefd.net/d8b744fc-2e70-4089-bb80-dd1d08f6c7b2/239698c5-f7eb-4574-8cc8-c6568f08b3a0/219ad6eb66dfa3a5ed7131d6900f9426.png\u0022 style=\u0022\u0022 alt=\u0022\u0022/\u003E\u003Ccite class=\u0022warning\u0022\u003E\u003Cspan class=\u0022title\u0022\u003EWarning\u003C/span\u003E\u003Cp\u003EAny used pre-purchased monthly credits that are part of your subscription plan do not roll over.\u003C/p\u003E\u003C/cite\u003E\u003Ch3 id=\u0022sms_marketing_automation_billing\u0022\u003ESMS Marketing Automation Billing\u003C/h3\u003E\u003Cp\u003EWhen sending text messages DailyStory will only send your licensed number of messages. \u003C/p\u003E\u003Cp\u003EFor example, if you schedule a message to 5,000 people but only have 4,500 text message credits only 4,500 messages are sent.\u003C/p\u003E\u003Cp\u003EIf you enable automatic billing, DailyStory will send all your messages even if your balance goes negative. You will then be automatically billed the current balance and your account will be topped off by the selected amount, e.g. $50.\u003C/p\u003E\u003Cp\u003EUsing the example above with a $0.02 text message rate DailyStory would send all 5,000 messages. But, the account would have a due balance of $0.02 * 500 = $10. When automatic billing runs your credit card would be charged $10 for the balance due and topped up $50 for a total of $60.\u003C/p\u003E\u003Cimg class=\u0022lazy-load\u0022 data-width=\u0022822\u0022 data-height=\u0022170\u0022 data-src=\u0022https://graffiti-auf7e6dwhxhcbwek.z03.azurefd.net/d8b744fc-2e70-4089-bb80-dd1d08f6c7b2/239698c5-f7eb-4574-8cc8-c6568f08b3a0/d40aa4706987764d2a4f714a92039e09.png\u0022 style=\u0022\u0022 alt=\u0022\u0022/\u003E",
      "publish_status": 0,
      "post_type": "Article",
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      "meta_description": "To see your plan usage, navigate to Account Settings \u0026gt; Usage : Plan Summary The first section shows a summary of your plan: Marketing Contacts Marketing contact usage provides details regarding the plan limits around the number of active marketing contacts: Licensed - The number of active contacts in your plan. Active - the number of contacts counting towards your plan limit. Inactive - the number of contacts that are inactive, but still count towards your active contacts. A contact that  ...",
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      "total_views": 727,
      "date_published": "2023-11-21T10:29:22",
      "date_updated": "2025-11-07T15:57:01.093",
      "date_created": "2025-04-23T17:16:46.18"
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