{"Status":true,"Message":"","Response":{"post":{"postuid":"vauweeih0z","tenantuid":"d8b744fc-2e70-4089-bb80-dd1d08f6c7b2","projectuid":"239698c5-f7eb-4574-8cc8-c6568f08b3a0","title":"DailyStory Help \u0026 Support","slug":"article/vauweeih0z-accessing-help-feedback","html":"\u003Cp\u003EAt DailyStory, we\u0027re committed to your success and growth. To access on-demand resources, just log in to your DailyStory account and click on the \u003Ccode\u003EHelp \u0026amp; Support\u003C/code\u003E button next to the user menu:\u003C/p\u003E\u003Cimg class=\u0022lazy-load\u0022 data-width=\u0022450\u0022 data-height=\u0022320\u0022 data-src=\u0022https://graffiti-auf7e6dwhxhcbwek.z03.azurefd.net/d8b744fc-2e70-4089-bb80-dd1d08f6c7b2/239698c5-f7eb-4574-8cc8-c6568f08b3a0/fbbe33c3-42f7-4926-90bd-09dfee3eaf3e.png\u0022 style=\u0022\u0022 alt=\u0022\u0022/\u003E\u003Ch2 id=\u0022support_articles\u0022\u003ESupport Articles\u003C/h2\u003E\u003Cp\u003EJust like this article, you\u0027ll find additional support articles using the Support Articles link. This will take you to our production documentation at https://docs.dailystory.com.\u003C/p\u003E\u003Cp\u003EFrom here you can browse categories or search by topic, feature, or question, and let us help you find the resource you\u0027re looking for:\u003C/p\u003E\u003Cimg class=\u0022lazy-load\u0022 data-width=\u0022870\u0022 data-height=\u0022511\u0022 data-src=\u0022https://graffiti-auf7e6dwhxhcbwek.z03.azurefd.net/d8b744fc-2e70-4089-bb80-dd1d08f6c7b2/239698c5-f7eb-4574-8cc8-c6568f08b3a0/7c876a98-7800-41f9-9d84-359dbefe5f4a.png\u0022 style=\u0022\u0022 alt=\u0022\u0022/\u003E\u003Ccite class=\u0022recommended\u0022\u003E\u003Cspan class=\u0022title\u0022\u003ERecommended\u003C/span\u003E\u003Cp\u003EDon\u0027t have an account yet? You can find all of our support docs at \u003Ca href=\u0022https://docs.dailystory.com/\u0022\u003Edocs.dailystory.com\u003C/a\u003E.\u003C/p\u003E\u003C/cite\u003E\u003Ch2 id=\u0022chat_with_support\u0022\u003EChat with Support\u003C/h2\u003E\u003Cp\u003EWe have real people, not bots, ready to help you find answers and set you up for success. Live Support Agents are available from 9:00-5:00 pm CT, Monday-Friday!\u003C/p\u003E\u003Cimg class=\u0022lazy-load\u0022 data-width=\u0022870\u0022 data-height=\u0022446\u0022 data-src=\u0022https://graffiti-auf7e6dwhxhcbwek.z03.azurefd.net/d8b744fc-2e70-4089-bb80-dd1d08f6c7b2/239698c5-f7eb-4574-8cc8-c6568f08b3a0/23bd0e59029f22a4ca0291e19dd8a64b.png\u0022 style=\u0022\u0022 alt=\u0022\u0022/\u003E\u003Ch2 id=\u0022submit_a_support_request\u0022\u003ESubmit a Support Request\u003C/h2\u003E\u003Cp\u003EDon\u0027t have time for a chat? Don\u0027t worry, just open a support ticket with our team and we\u0027ll look into your issue and get back to you. You can also monitor all Support Tickets now under \u003Ccode\u003EMy Account\u0026gt;Support Requests.\u003C/code\u003E\u003C/p\u003E\u003Cimg class=\u0022lazy-load\u0022 data-width=\u0022870\u0022 data-height=\u0022446\u0022 data-src=\u0022https://graffiti-auf7e6dwhxhcbwek.z03.azurefd.net/d8b744fc-2e70-4089-bb80-dd1d08f6c7b2/239698c5-f7eb-4574-8cc8-c6568f08b3a0/cb4c3bb6e823d2b5ea6844969562e66d.png\u0022 style=\u0022\u0022 alt=\u0022\u0022/\u003E\u003Ch2 id=\u0022purchase_managed_services\u0022\u003EPurchase Managed Services\u003C/h2\u003E\u003Cp\u003ENeed hands-on help? With just a click, you can purchase help from our dedicated team of experts. We can help you with running campaigns, creating content, using our APIs, and much more.\u003C/p\u003E\u003Cimg class=\u0022lazy-load\u0022 data-width=\u0022870\u0022 data-height=\u0022763\u0022 data-src=\u0022https://graffiti-auf7e6dwhxhcbwek.z03.azurefd.net/d8b744fc-2e70-4089-bb80-dd1d08f6c7b2/239698c5-f7eb-4574-8cc8-c6568f08b3a0/c80c3ab4db9c1abcffe1b7f5adf020b9.png\u0022 style=\u0022\u0022 alt=\u0022\u0022/\u003E\u003Ch2 id=\u0022browse_blog_articles\u0022\u003EBrowse Blog Articles\u003C/h2\u003E\u003Cp\u003EFind hundreds of blog articles on best practices, recommendations, and tips for digital marketers.\u003C/p\u003E\u003Cimg class=\u0022lazy-load\u0022 data-width=\u0022870\u0022 data-height=\u0022760\u0022 data-src=\u0022https://graffiti-auf7e6dwhxhcbwek.z03.azurefd.net/d8b744fc-2e70-4089-bb80-dd1d08f6c7b2/239698c5-f7eb-4574-8cc8-c6568f08b3a0/4ca88f6527f4d7a8ac7b7e03613d7227.png\u0022 style=\u0022\u0022 alt=\u0022\u0022/\u003E\u003Ch2 id=\u0022marketing_guides\u0022\u003EMarketing Guides\u003C/h2\u003E\u003Cp\u003EDownload beautiful, informative guides written by our own DailyStory experts.\u003C/p\u003E\u003Cimg class=\u0022lazy-load\u0022 data-width=\u0022870\u0022 data-height=\u0022631\u0022 data-src=\u0022https://graffiti-auf7e6dwhxhcbwek.z03.azurefd.net/d8b744fc-2e70-4089-bb80-dd1d08f6c7b2/239698c5-f7eb-4574-8cc8-c6568f08b3a0/9a3dcc7c76d4b842f68650c1b80f49e9.png\u0022 style=\u0022\u0022 alt=\u0022\u0022/\u003E\u003Ch2 id=\u0022webinars\u0022\u003EWebinars\u003C/h2\u003E\u003Cp\u003EJoin us monthly for targeted webinars created to set you up for success!\u003C/p\u003E\u003Cimg class=\u0022lazy-load\u0022 data-width=\u0022870\u0022 data-height=\u0022549\u0022 data-src=\u0022https://graffiti-auf7e6dwhxhcbwek.z03.azurefd.net/d8b744fc-2e70-4089-bb80-dd1d08f6c7b2/239698c5-f7eb-4574-8cc8-c6568f08b3a0/2e2fb2e39e1b0833f9fb0395bf2b2594.png\u0022 style=\u0022\u0022 alt=\u0022\u0022/\u003E\u003Ch2 id=\u0022developer_documentation\u0022\u003EDeveloper Documentation\u003C/h2\u003E\u003Cp\u003ELooking to go more techy with our API conventions, webhooks or other integrative patterns? Visit our \u003Ca href=\u0022https://dev.dailystory.com/\u0022\u003Edeveloper docs and discussions\u003C/a\u003E.\u003C/p\u003E\u003Cimg class=\u0022lazy-load\u0022 data-width=\u0022870\u0022 data-height=\u0022551\u0022 data-src=\u0022https://graffiti-auf7e6dwhxhcbwek.z03.azurefd.net/d8b744fc-2e70-4089-bb80-dd1d08f6c7b2/239698c5-f7eb-4574-8cc8-c6568f08b3a0/22fd6f2dcc4730f799de5c981a455253.png\u0022 style=\u0022\u0022 alt=\u0022\u0022/\u003E\u003Ccite class=\u0022important\u0022\u003E\u003Cspan class=\u0022title\u0022\u003EImportant\u003C/span\u003E\u003Cp\u003EStill need help and support? Email us directly at support@dailystory.com.\u003C/p\u003E\u003C/cite\u003E\u003Ch2 id=\u0022frequently_asked_questions\u0022\u003EFrequently Asked Questions\u003C/h2\u003E\u003Cp\u003EBelow are frequently asked questions about DailyStory\u0027s Help and Support.\u003C/p\u003E\u003Csection class=\u0022faq\u0022\u003E\u003Ch3\u003ECan I open a support ticket from email?\u003C/h3\u003E\u003Carticle\u003E\u003Cp\u003EYes, you can open a support ticket by emailing support(at)dailystory.com. However, we recommend opening a support ticket through the support portal as this will include additional information about your account to help our team troubleshoot any issues.\u003C/p\u003E\u003C/article\u003E\u003C/section\u003E\u003Csection class=\u0022faq\u0022\u003E\u003Ch3\u003ECan I open a support ticket from chat?\u003C/h3\u003E\u003Carticle\u003E\u003Cp\u003EYes, you can submit a request via chat if one our live agents doesn\u0027t answer (such as after hours). However,\u0026nbsp;we recommend opening a support ticket through the support portal as this will include additional information about your account to help our team troubleshoot any issues.\u003C/p\u003E\u003C/article\u003E\u003C/section\u003E\u003Csection class=\u0022faq\u0022\u003E\u003Ch3\u003EDo I receive notifications about my support requests?\u003C/h3\u003E\u003Carticle\u003E\u003Cp\u003EYes, you will receive updates about your support requests.\u003C/p\u003E\u003C/article\u003E\u003C/section\u003E","publish_status":0,"post_type":"Article","authoruid":"3dde8c16-763a-4a2b-ae0b-1d8c50c62e3d","author":{"authoruid":"3dde8c16-763a-4a2b-ae0b-1d8c50c62e3d","name":"Rob Howard","photo_url":"https://graffiti-auf7e6dwhxhcbwek.z03.azurefd.net/d8b744fc-2e70-4089-bb80-dd1d08f6c7b2/84080f87-1c87-4093-b803-bcad441d4891/268de8a3-bf0b-4279-82e5-79bc6b808489.jpg?v=359259588","bio":"Rob is a software entrepreneur and investor. He has experience working with brands such as Microsoft, Apple, Facebook and more helping build out digital marketing and online community experiences. His current ventures include dailystory.com, a marketing automation platform, and helpguides.io, a answer engine optimization platform. He is also an active investor and board members in several startups","linkedin_url":"https://www.linkedin.com/in/robmhoward/"},"featured_image_updating":false,"meta_description":"Access DailyStory help with support articles, live chat, ticket requests, managed services, guides, webinars, and developer docs\u2014find answers fast!","display_toc":true,"has_workingcopy":false,"allow_indexing":true,"total_views":1010,"date_published":"2025-06-12T16:01:07.847","date_updated":"2025-06-12T16:01:08.61","date_created":"2025-04-24T15:03:30.73"}}}