{"Status":true,"Message":"","Response":{"post":{"postuid":"vauweeih0z","tenantuid":"d8b744fc-2e70-4089-bb80-dd1d08f6c7b2","projectuid":"239698c5-f7eb-4574-8cc8-c6568f08b3a0","title":"DailyStory Help \u0026 Support","slug":"article/vauweeih0z-accessing-help-feedback","html":"\u003Cp\u003EAt DailyStory, we\u0027re committed to your success and growth. To access on-demand resources, just log in to your DailyStory account and click on the \u003Ccode\u003EHelp \u0026amp; Support\u003C/code\u003E button next to the user menu:\u003C/p\u003E\u003Cimg class=\u0022lazy-load\u0022 data-width=\u0022450\u0022 data-height=\u0022320\u0022 data-src=\u0022https://graffiti-auf7e6dwhxhcbwek.z03.azurefd.net/d8b744fc-2e70-4089-bb80-dd1d08f6c7b2/239698c5-f7eb-4574-8cc8-c6568f08b3a0/fbbe33c3-42f7-4926-90bd-09dfee3eaf3e.png\u0022 style=\u0022\u0022 alt=\u0022\u0022/\u003E\u003Ch2 id=\u0022support_articles\u0022\u003ESupport Articles\u003C/h2\u003E\u003Cp\u003EJust like this article, you\u0027ll find additional support articles using the Support Articles link. This will take you to our production documentation at https://docs.dailystory.com.\u003C/p\u003E\u003Cp\u003EFrom here you can browse categories or search by topic, feature, or question, and let us help you find the resource you\u0027re looking for:\u003C/p\u003E\u003Cimg class=\u0022lazy-load\u0022 data-width=\u0022870\u0022 data-height=\u0022511\u0022 data-src=\u0022https://graffiti-auf7e6dwhxhcbwek.z03.azurefd.net/d8b744fc-2e70-4089-bb80-dd1d08f6c7b2/239698c5-f7eb-4574-8cc8-c6568f08b3a0/7c876a98-7800-41f9-9d84-359dbefe5f4a.png\u0022 style=\u0022\u0022 alt=\u0022\u0022/\u003E\u003Ccite class=\u0022recommended\u0022\u003E\u003Cspan class=\u0022title\u0022\u003ERecommended\u003C/span\u003E\u003Cp\u003EDon\u0027t have an account yet? You can find all of our support docs at \u003Ca href=\u0022https://docs.dailystory.com/\u0022\u003Edocs.dailystory.com\u003C/a\u003E.\u003C/p\u003E\u003C/cite\u003E\u003Ch2 id=\u0022chat_with_support\u0022\u003EChat with Support\u003C/h2\u003E\u003Cp\u003EWe have real people, not bots, ready to help you find answers and set you up for success. Live Support Agents are available from 9:00-5:00 pm CT, Monday-Friday!\u003C/p\u003E\u003Cimg class=\u0022lazy-load\u0022 data-width=\u0022870\u0022 data-height=\u0022446\u0022 data-src=\u0022https://graffiti-auf7e6dwhxhcbwek.z03.azurefd.net/d8b744fc-2e70-4089-bb80-dd1d08f6c7b2/239698c5-f7eb-4574-8cc8-c6568f08b3a0/23bd0e59029f22a4ca0291e19dd8a64b.png\u0022 style=\u0022\u0022 alt=\u0022\u0022/\u003E\u003Ch2 id=\u0022submit_a_support_request\u0022\u003ESubmit a Support Request\u003C/h2\u003E\u003Cp\u003EDon\u0027t have time for a chat? Don\u0027t worry, just open a support ticket with our team and we\u0027ll look into your issue and get back to you. You can also monitor all Support Tickets now under \u003Ccode\u003EMy Account\u0026gt;Support Requests.\u003C/code\u003E\u003C/p\u003E\u003Cimg class=\u0022lazy-load\u0022 data-width=\u0022870\u0022 data-height=\u0022446\u0022 data-src=\u0022https://graffiti-auf7e6dwhxhcbwek.z03.azurefd.net/d8b744fc-2e70-4089-bb80-dd1d08f6c7b2/239698c5-f7eb-4574-8cc8-c6568f08b3a0/cb4c3bb6e823d2b5ea6844969562e66d.png\u0022 style=\u0022\u0022 alt=\u0022\u0022/\u003E\u003Ch2 id=\u0022purchase_managed_services\u0022\u003EPurchase Managed Services\u003C/h2\u003E\u003Cp\u003ENeed hands-on help? With just a click, you can purchase help from our dedicated team of experts. We can help you with running campaigns, creating content, using our APIs, and much more.\u003C/p\u003E\u003Cimg class=\u0022lazy-load\u0022 data-width=\u0022870\u0022 data-height=\u0022763\u0022 data-src=\u0022https://graffiti-auf7e6dwhxhcbwek.z03.azurefd.net/d8b744fc-2e70-4089-bb80-dd1d08f6c7b2/239698c5-f7eb-4574-8cc8-c6568f08b3a0/c80c3ab4db9c1abcffe1b7f5adf020b9.png\u0022 style=\u0022\u0022 alt=\u0022\u0022/\u003E\u003Ch2 id=\u0022browse_blog_articles\u0022\u003EBrowse Blog Articles\u003C/h2\u003E\u003Cp\u003EFind hundreds of blog articles on best practices, recommendations, and tips for digital marketers.\u003C/p\u003E\u003Cimg class=\u0022lazy-load\u0022 data-width=\u0022870\u0022 data-height=\u0022760\u0022 data-src=\u0022https://graffiti-auf7e6dwhxhcbwek.z03.azurefd.net/d8b744fc-2e70-4089-bb80-dd1d08f6c7b2/239698c5-f7eb-4574-8cc8-c6568f08b3a0/4ca88f6527f4d7a8ac7b7e03613d7227.png\u0022 style=\u0022\u0022 alt=\u0022\u0022/\u003E\u003Ch2 id=\u0022marketing_guides\u0022\u003EMarketing Guides\u003C/h2\u003E\u003Cp\u003EDownload beautiful, informative guides written by our own DailyStory experts.\u003C/p\u003E\u003Cimg class=\u0022lazy-load\u0022 data-width=\u0022870\u0022 data-height=\u0022631\u0022 data-src=\u0022https://graffiti-auf7e6dwhxhcbwek.z03.azurefd.net/d8b744fc-2e70-4089-bb80-dd1d08f6c7b2/239698c5-f7eb-4574-8cc8-c6568f08b3a0/9a3dcc7c76d4b842f68650c1b80f49e9.png\u0022 style=\u0022\u0022 alt=\u0022\u0022/\u003E\u003Ch2 id=\u0022webinars\u0022\u003EWebinars\u003C/h2\u003E\u003Cp\u003EJoin us monthly for targeted webinars created to set you up for success!\u003C/p\u003E\u003Cimg class=\u0022lazy-load\u0022 data-width=\u0022870\u0022 data-height=\u0022549\u0022 data-src=\u0022https://graffiti-auf7e6dwhxhcbwek.z03.azurefd.net/d8b744fc-2e70-4089-bb80-dd1d08f6c7b2/239698c5-f7eb-4574-8cc8-c6568f08b3a0/2e2fb2e39e1b0833f9fb0395bf2b2594.png\u0022 style=\u0022\u0022 alt=\u0022\u0022/\u003E\u003Ch2 id=\u0022developer_documentation\u0022\u003EDeveloper Documentation\u003C/h2\u003E\u003Cp\u003ELooking to go more techy with our API conventions, webhooks or other integrative patterns? Visit our \u003Ca href=\u0022https://dev.dailystory.com/\u0022\u003Edeveloper docs and discussions\u003C/a\u003E.\u003C/p\u003E\u003Cimg class=\u0022lazy-load\u0022 data-width=\u0022870\u0022 data-height=\u0022551\u0022 data-src=\u0022https://graffiti-auf7e6dwhxhcbwek.z03.azurefd.net/d8b744fc-2e70-4089-bb80-dd1d08f6c7b2/239698c5-f7eb-4574-8cc8-c6568f08b3a0/22fd6f2dcc4730f799de5c981a455253.png\u0022 style=\u0022\u0022 alt=\u0022\u0022/\u003E\u003Ccite class=\u0022important\u0022\u003E\u003Cspan class=\u0022title\u0022\u003EImportant\u003C/span\u003E\u003Cp\u003EStill need help and support? Email us directly at support@dailystory.com.\u003C/p\u003E\u003C/cite\u003E\u003Ch2 id=\u0022frequently_asked_questions\u0022\u003EFrequently Asked Questions\u003C/h2\u003E\u003Cp\u003EBelow are frequently asked questions about DailyStory\u0027s Help and Support.\u003C/p\u003E\u003Csection class=\u0022faq\u0022\u003E\u003Ch3\u003ECan I open a support ticket from email?\u003C/h3\u003E\u003Carticle\u003E\u003Cp\u003EYes, you can open a support ticket by emailing support(at)dailystory.com. However, we recommend opening a support ticket through the support portal as this will include additional information about your account to help our team troubleshoot any issues.\u003C/p\u003E\u003C/article\u003E\u003C/section\u003E\u003Csection class=\u0022faq\u0022\u003E\u003Ch3\u003ECan I open a support ticket from chat?\u003C/h3\u003E\u003Carticle\u003E\u003Cp\u003EYes, you can submit a request via chat if one our live agents doesn\u0027t answer (such as after hours). However,\u0026nbsp;we recommend opening a support ticket through the support portal as this will include additional information about your account to help our team troubleshoot any issues.\u003C/p\u003E\u003C/article\u003E\u003C/section\u003E\u003Csection class=\u0022faq\u0022\u003E\u003Ch3\u003EDo I receive notifications about my support requests?\u003C/h3\u003E\u003Carticle\u003E\u003Cp\u003EYes, you will receive updates about your support requests.\u003C/p\u003E\u003C/article\u003E\u003C/section\u003E","publish_status":0,"post_type":"Article","authoruid":"3dde8c16-763a-4a2b-ae0b-1d8c50c62e3d","author":{"authoruid":"3dde8c16-763a-4a2b-ae0b-1d8c50c62e3d"},"featured_image_updating":false,"meta_description":"Access DailyStory help with support articles, live chat, ticket requests, managed services, guides, webinars, and developer docs\u2014find answers fast!","display_toc":true,"has_workingcopy":false,"allow_indexing":true,"total_views":1056,"date_published":"2025-06-12T16:01:07.847","date_updated":"2025-06-12T16:01:08.61","date_created":"2025-04-24T15:03:30.73"}}}