{"Status":true,"Message":"","Response":{"post":{"postuid":"zhkvr8ytwp","tenantuid":"d8b744fc-2e70-4089-bb80-dd1d08f6c7b2","projectuid":"239698c5-f7eb-4574-8cc8-c6568f08b3a0","title":"Step 3: Create Customer Segments","slug":"article/zhkvr8ytwp-create-customer-lists","html":"\u003Ciframe src=\u0022https://player.vimeo.com/video/841245441\u0022 width=\u0022640\u0022 height=\u0022360\u0022 frameborder=\u00220\u0022 allowfullscreen=\u0022\u0022\u003E\u003C/iframe\u003E\u003Cp\u003EYou\u0027ve imported your contacts and now you want to create lists.\u003C/p\u003E\u003Cp\u003EBuilding lists in DailyStory is easy. We call these lists \u003Cb\u003Esegments\u003C/b\u003E. You can create and manually manage lists (\u003Ca href=\u0022/article/l0k4jxv6fj-create-or-edit-a-segment\u0022\u003EStatic Segments\u003C/a\u003E) or have the system update and manage your list automatically \u003Ci\u003Efor\u003C/i\u003E you (\u003Ca href=\u0022/article/lxpvj9ex98-create-a-dynamic-segment-from-search\u0022\u003EDynamic Segments\u003C/a\u003E).\u003C/p\u003E\u003Ch2 id=\u0022why_create_segments\u0022\u003EWhy create segments?\u003C/h2\u003E\u003Col\u003E\u003Cli\u003ESegments help you categorize and target specific customers.\u003C/li\u003E\u003Cli\u003ESegments are used to tell a campaign what contacts in the system should be included.\u003C/li\u003E\u003Cli\u003EWhen you schedule an email or text message, you have to select the segment you are sending to.\u003C/li\u003E\u003C/ol\u003E\u003Cp\u003EFor more details around segments and the type of segments, see our \u003Ca href=\u0022/article/v1v5lti4gf-segments\u0022\u003ESegments Guide\u003C/a\u003E.\u003C/p\u003E\u003Ch3 id=\u0022create_a_segment\u0022\u003ECreate a segment\u003C/h3\u003E\u003Col\u003E\u003Cli\u003ENavigate to \u003Ccode\u003EContacts \u0026gt; Create Segment\u003C/code\u003E.\u003C/li\u003E\u003Cli\u003EChoose which type of segment you want to create.\u003C/li\u003E\u003C/ol\u003E\u003Cimg class=\u0022lazy-load\u0022 data-width=\u0022642\u0022 data-height=\u0022368\u0022 data-src=\u0022https://graffiti-auf7e6dwhxhcbwek.z03.azurefd.net/d8b744fc-2e70-4089-bb80-dd1d08f6c7b2/239698c5-f7eb-4574-8cc8-c6568f08b3a0/48d9ae9486b123a40c1b19711542e6b6.png\u0022 style=\u0022\u0022 alt=\u0022\u0022/\u003E\u003Cp\u003EIf you choose \u003Cb\u003EStatic Segment\u003C/b\u003E, you will be taken to a screen to name it, optionally describe it and then to \u003Ccode\u003E\u002BCreate Segment\u003C/code\u003E. Once saved, you can begin \u003Ca href=\u0022/article/yinids3dm8-add-contacts-to-a-static-segment\u0022\u003Eadding and removing contacts to your segment\u003C/a\u003E.\u003C/p\u003E\u003Cimg class=\u0022lazy-load\u0022 data-width=\u0022828\u0022 data-height=\u0022419\u0022 data-src=\u0022https://graffiti-auf7e6dwhxhcbwek.z03.azurefd.net/d8b744fc-2e70-4089-bb80-dd1d08f6c7b2/239698c5-f7eb-4574-8cc8-c6568f08b3a0/04aaec9baffe4e8e6920afd6a90e6dcc.png\u0022 style=\u0022\u0022 alt=\u0022\u0022/\u003E\u003Cp\u003EIf you choose \u003Ca href=\u0022/article/lxpvj9ex98-create-a-dynamic-segment-from-search\u0022\u003EDynamic Segment\u003C/a\u003E, you will be taken to the \u003Cb\u003EContact Search\u003C/b\u003E screen to choose the criteria you want your dynamic segment to be based on. Once you enter the criteria fields, click \u003Ccode\u003ESearch\u003C/code\u003E and then \u003Ccode\u003E\u002BCreate Segment\u003C/code\u003E from the results screen.\u003C/p\u003E\u003Cimg class=\u0022lazy-load\u0022 data-width=\u00221003\u0022 data-height=\u0022921\u0022 data-src=\u0022https://graffiti-auf7e6dwhxhcbwek.z03.azurefd.net/d8b744fc-2e70-4089-bb80-dd1d08f6c7b2/239698c5-f7eb-4574-8cc8-c6568f08b3a0/57b2968c3871daf497fc56a5caa171eb.png\u0022 style=\u0022\u0022 alt=\u0022\u0022/\u003E\u003Ch2 id=\u0022assign_segments_to_campaigns\u0022\u003EAssign segments to campaigns\u003C/h2\u003E\u003Cp\u003EOnce you\u0027ve created all of your saved lists (segments), you can find them by clicking on the \u003Cb\u003ESegments\u003C/b\u003E button on the main dashboard, or navigate to \u003Ccode\u003EContacts \u0026gt; Segments\u003C/code\u003E.\u003C/p\u003E\u003Cp\u003ETo add segments to a campaign, click the drop down arrow in the \u003Cb\u003ETarget Audience\u003C/b\u003E \u003Cb\u003E\u0026gt; Existing Contacts\u003C/b\u003E section in the \u003Ccode\u003ECampaign Settings.\u003C/code\u003E You can select one or multiple segments to be a part of the campaign. For more on campaigns, see our \u003Ca href=\u0022/article/tivfba1hb5-campaigns\u0022\u003ECampaigns Guide\u003C/a\u003E.\u003C/p\u003E\u003Ccite class=\u0022recommended\u0022\u003E\u003Cspan class=\u0022title\u0022\u003ERecommended\u003C/span\u003E\u003Cp\u003EThis is how your contacts get added to the campaign. Once contacts are added to the campaign we call those contacts Leads and you can find them find them in the \u003Ca href=\u0022/article/dvjndjnhg8-leads\u0022\u003ELeads\u003C/a\u003E tab inside the campaign.\u003C/p\u003E\u003C/cite\u003E\u003Cimg class=\u0022lazy-load\u0022 data-width=\u0022794\u0022 data-height=\u0022377\u0022 data-src=\u0022https://graffiti-auf7e6dwhxhcbwek.z03.azurefd.net/d8b744fc-2e70-4089-bb80-dd1d08f6c7b2/239698c5-f7eb-4574-8cc8-c6568f08b3a0/4d0611fb8c23239dd9511e066f9579e6.png\u0022 style=\u0022\u0022 alt=\u0022\u0022/\u003E\u003Cp\u003E\u003C/p\u003E\u003Cp\u003E\u003C/p\u003E","publish_status":0,"post_type":"Article","authoruid":"74ef8477-e133-4a29-be36-bcf11ed681ac","author":{"authoruid":"74ef8477-e133-4a29-be36-bcf11ed681ac"},"featured_image_updating":false,"meta_description":"Learn how to create and manage contact lists (segments) in DailyStory, including static and dynamic segments, and assign them to marketing campaigns.","display_toc":false,"has_workingcopy":false,"allow_indexing":true,"sort_order":4,"total_views":800,"date_published":"2025-07-29T23:02:25.057","date_updated":"2025-07-29T23:02:25.52","date_created":"2025-04-23T17:16:36.11"}}}