Opting out of Text Messages

Richale Cabauatan Updated by Richale Cabauatan

Opt out of Text Messages

If a recipient replies to a Text Message with "STOP", they are automatically opted out of future text messages from the sending number.

In addition to the "STOP" keyword, there are additional keywords that DailyStory looks for to automatically opt out recipients:

  • QUIT
  • CANCEL
  • UNSUBSCRIBE
  • END
  • REMOVE
Note, the opt out keyword does not need to be capitalized.

In addition to the keywords above, DailyStory also automatically opts out recipients if the follow phrases are used within the contents of the reply:

  • TAKE ME OFF
  • OPT OUT
Examples

If a message contains the text, "I'd like to stop my training for a week". This would not opt the sender out automatically because the word stop is within the reply. However, if the message text was "stop" this would opt the sender out of future text messages.

If the message contained the text, "please take me off your list", this would opt the sender out because the phrase "take me off" was used.

A contact can also be manually opted out (or opted back in) by setting the contact's opt out status. Navigate to a given contact and toggle OPT OUT TEXT to Yes.

How did we do?

Setting up Keywords for Text Message Replies

Text Message Frequently Asked Questions

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