Twilio Integration Frequently Asked Questions

Rob Howard Updated by Rob Howard

Do I have to setup Twilio integration to send SMS/Text Messages?

Yes, if you want to send SMS/Text Messages to your customers as part of a campaign you must configure Twilio.

Do I have to setup a Notify Service to send SMS/Text Messages?

No, only setup a Notify Service (and set a Service Id in DailyStory) if you have an iOS or Android app that you would like DailyStory to integrate with.

Do you support other communication platforms?

No, currently we only support Twilio. We are considering supporting additional cloud communication platforms in the future.

How did we do?

Twilio and DailyStory integration

Verint Community and DailyStory integration