Editing contact records
Adding contacts manually using the Create Contact option
Adding contacts using the Import Bulk tool
Adding contacts using automation
Searching for contacts
Getting started with contacts search
Using direct free text search
Using advanced search
Filtering your search
Managing custom contact fields
Accessing the custom contact fields
Creating and editing custom contact fields
Sample custom field configuration
Enabling a custom field in search
Create or Edit a Campaign
Pause a Campaign
Delete a Campaign
Campaign Tracking Token
Campaigns Frequently Asked Questions
DailyStory Segments Guide
Create a Static Segment
Create a Dynamic Segment
Add Contacts to a Static Segment
Viewing the Contacts in a Segment
Deleting a Segment
Segment Frequently Asked Questions
DailyStory Email Marketing Guide
Create or Edit an Email
Using the Email Designer
Email Options Menu
Email Designer Widgets
Preview an Email
Email Web View
Send a Test Email
Sending an Email
Email Sending Guardrails
Send an email to a single contact
Email Designer Advanced Topics
Email Merge Tags
Edit Email Html and CSS
Import and Export Emails
Email Technical Details
Email Frequently Asked Questions
Email Designer Frequently Asked Questions
How to warm up an IP address
Troubleshooting email delivery
Text Message Marketing
DailyStory Text Message Marketing Guide
Create or Edit a Text Message
Send text to a single contact
Understanding Text Messaging costs
Send a test Text Message
Schedule a Text Message
Setting up Keywords for Text Message Replies
Replies to Text Messages
Text Message Replies Report
Opting out of Text Messages
Text Message Frequently Asked Questions
File Manager Guide
File Manager Frequently Asked Questions
Manage files and folders in File Manager
Tracking Links Guide
Create or Edit a Tracking Link
Test a Tracking Link
Tracking Link Advanced Options
Measure click performance and track link conversions
Tracking Link Metrics and Reporting
Tracking Links Frequently Asked Questions
Web Forms Guide
Create or Edit a Web Form
Design a Web Form
Styling your Web Form
Publishing your Web Form
Web Forms Frequently Asked Questions
Features available for personalization
Built in Personalization Tokens
Custom Personalization Tokens
Using Conditional Logic with Personalization
Personalization Frequently Asked Questions
DailyStory Autopilot Guide
Design an Autopilot Automation
View all Autopilot Automations
Autopilot Frequently Asked Questions
How DailyStory integrates with Google Analytics
Mailgun and DailyStory integration
MINDBODY ONLINE and DailyStory integration
MINDBODY Frequently Asked Questions
reCAPTCHA and DailyStory integration
Salesforce and DailyStory integration
Twilio and DailyStory integration
Twilio Integration Frequently Asked Questions
Verint Community and DailyStory integration
WordPress and DailyStory Integration
Zapier and DailyStory Integration
GoToWebinar integration using Zapier
Account Setup and Configuration
Account Settings Frequently Asked Questions
Personal Settings Frequently Asked Questions
Changing Your Password
Add a User to a Role
Understanding Role Permissions in DailyStory
Access Control using Roles
Create or Edit a Role
Grant Permissions in the Role
Delete a Role
Remove a User from a Role
Roles and Permissions Frequently Asked Questions
How to Find Your DailyStory Beacon
Install DailyStory Beacon in SquareSpace
Install DailyStory Beacon in WordPress
Manually Add the Beacon
Beacon Frequently Asked Questions
Steps for hosting your own subdomain with DailyStory
Technical Setup Guide
Updated by Rob Howard
I use another Link Management platform, can DailyStory integrate with it?
No, we currently do not integrate with other Link Management solutions. DailyStory's Link Management is part of the DailyStory platform and is designed to bring together many different tools into a single integrated solution. In the future we may consider integrating with other Link Management platforms.
My Tracking Link isn't getting any clicks
There is a 15-20 minute delay from when a Tracking Link is clicked until the metrics start showing up. However, if you still aren't seeing any metrics it may be because the Tracking Link isn't setup correctly.
Verify that the Tracking Link works using the Test Tracking Link button. If the link is redirecting properly to your Destination URL, next check that the link you are sharing doesn't include the
?__PREVIEWMODE=1. This is a special instruction to tell DailyStory Link Management not to record metrics. Finally, if your Tracking Link still isn't working, please Contact Us. We'd be happy to help.
How does DailyStory know if my Destination URL is running the DailyStory Tracking Tag?
When you save your Tracking Link, DailyStory Link Management will validate your Destination URL and check if the DailyStory Tracking Tag is installed. There is nothing you need to do.
Do I need to create tracking links for my emails or text messages?
No, just create content in DailyStory and add links to whatever content you want. DailyStory Link Management will update your content and replace your links with Tracking Links before the content is sent.
What is a Unique Click vs. a unique IP address?
When a link is redirected to a URL running the DailyStory Tracking Tag, the Tracking Tag will receive information about the Tracking Link as a Unique Click and use this when it records the visit to the page. Later these visits, and link clicks, are aggregated into metrics for reports. This is distinct from a Unique IP address - Link Management receives the redirect request, but if the Destination URL is not running the DailyStory Tracking Tag a Unique Click cannot be recorded.
Why should I setup my own subdomain for DailyStory?
When someone clicks on your Tracking Link, DailyStory Link Management receives the request to our domain (https://dlystr.io). This is a special short-code domain setup for our customers to use. However, requests that use this short-code URL and then redirect to a URL that is not running the DailyStory tracking tag can only track clicks not conversions. If you provide your own URL for DailyStory to use that shares your domain, DailyStory can write a tracking cookie for your domain.
How secure is the password on my Tracking Link?
Requiring a password before DailyStory Link Management redirects to your Destination URL does not protect your content if the Destination URL is shared. If you require security for a file or page you wish to share to prevent access to the resource at the Destination URL, then you should consider more secure options.
What happens when I delete a Tracking Link?
When you delete a Tracking Link, the Tracking Link may continue to work, but will soon be unavailable and future clicks will be redirected to a generic DailyStory page indicating that the link is no longer available. Deleted links are moved to the Trash and can be recovered. However, after several days the Tracking Link and all metrics associated with it will be permanently deleted.
I'm no longer using the Tracking Link, how do I keep the metrics?
If you are no longer using a Tracking Link, but wish to retain metrics for the Tracking Link, you can Archive the Tracking Link. Tracking Links that are archived are no longer usable, but are not deleted.
Can my Destination URL redirect to another redirect URL?
Generally speaking, multiple redirects is considered bad and you risk Google, and other search engines, penalizing your links. We recommend that any Destination URL that DailyStory Link Management redirects to is the URL you want your visitors to end up at.