New? Start Here
Navigation Tour
Step 1: Set up your account
Step 2: Bring in your contacts
Step 3: Create customer lists
Step 4: Set up email
Step 5: Set up text messaging
Step 6: Create your first campaign
Your DailyStory Settings
Company Settings
Personal Settings
Personal Settings
Manage Personal Subscriptions
Changing Your Password
Personal Settings Frequently Asked Questions
Account Setup
Setting up Email Marketing
Setting up Text Message Marketing
Integrating With Your Website
Using Subscription Preferences
Install DailyStory WordPress Plugin
Install DailyStory Beacon in SquareSpace
Install DailyStory Beacon in WiX
Beacon Frequently Asked Questions
Licensing and Usage
Choosing your Plan
Understanding Plan Usage
Free Plan (Freemium) Account Verification
Free Plan (Freemium) Limitations
Upgrading Your Subscription
Purchase Managed Services
Cancelling your DailyStory Service
Credit Card Declined
Advanced Settings
Permissions
Subaccounts
Setting Up A Subdomain
Permissions Frequently Asked Questions
DailyStory Developer Guide
Audit Log
Block List
Customer Support
Build Popular Campaigns
Work with Contacts
Managing contacts
Segments
Managing Static Segments
Managing Dynamic Segments
DailyStory Segments Guide
Viewing the Contacts in a Segment
Disabling and Enabling Segments
Deleting and Restoring Deleted Segments
Archiving and Restoring Archived Segments
FAQs: Segments
Contacts Feature Guide
Editing contact records
Adding contacts manually using the Create Contact option
Importing contacts using the Import Bulk tool
Adding contacts using automation
Exporting contacts
Arranging order of custom contact record fields
Deleting Contacts
Merge duplicate contacts
Making Contacts Inactive
Searching for contacts
Getting started with contacts search
Using direct free text search
Using advanced search
Changing order of custom contact search fields
Filtering your search
Common searches used for segments
Managing custom contact fields
Accessing the custom contact fields
Creating custom contact fields
Sample custom field configuration
Enabling a custom field in search
Editing and arranging custom contact fields
Managing tags
FAQs: Contacts
Test Lead
Work with Campaigns
DailyStory Campaigns Guide
Creating a campaign
Managing a Campaign
Add Contacts to a Campaign
Editing a campaign
Pausing or Unpausing a campaign
Deleting a campaign
Campaign Archives
Cloning a campaign
FAQs: Campaigns
Inbound Marketing Tools
Landing Pages
Landing Page Guide
Creating or Editing a Landing Page
Using the Page Designer
Adding a Form to a Landing Page
Editing a Landing Page's HTML and CSS
Landing Page Frequently Asked Questions
Popups
Creating Popups
Creating a Popup Using a Canva Image
Configuring a Popup's Basic Settings
Configuring a Popup's Display Options
Configuring a Popup's Layout Options
Popup Frequently Asked Questions
QR Codes
Tracking Links
Tracking Links Guide
Create or Edit a Tracking Link
Test a Tracking Link
Tracking Link Advanced Options
Tracking Link Metrics and Reporting
Measure click performance and track link conversions
Tracking Links Frequently Asked Questions
Web Forms
Web Forms Guide
Create or Edit a Web Form
Design a Web Form
Styling your Web Form
Publishing your Web Form
Web Forms Frequently Asked Questions
Google Ads Conversion Tracking
Magic Forms
Outbound Marketing Tools
Email Marketing
Email Marketing Guide
Create an Email from a Template
Using the Email Designer
Create or Edit an Email
Email Designer Widgets
Preview an Email
Send a Test Email
Manage Senders
Send an Email
Mocking a forwarded or replied to email
Scheduling an Email
Send an Email to a Single Contact
Built-in Email Guardrails
Create an Email Template
Edit an Email Template
Manage Email Revisions
Email Designer Advanced Topics
Email Merge Tags
Edit Email HTML, CSS and AMP
Import and Export Emails
Email Technical Details
Troubleshoot Email Delivery
Bounced Email Guide
How to Warm-Up an IP address
Send AMP Emails
Email Frequently Asked Questions
Email Designer Frequently Asked Questions
Cloning an email
Configuring SPF, DKIM and DMARC
Editing HTML in the Email Designer
Transactional Email Guide
SMS Marketing
Send a Text Message Quick Start
DailyStory SMS Marketing Guide
Creating or Editing a Text Message
Sending Text Messages
Sending a Test Text Message
Text Message Replies Report
Understanding Text Messaging Costs
Text Message Sending Guardrails
Text Message Deliverability Score
Sending Individual Text Messages
Replies to Text Messages
Understanding Text Message Delivery Codes
Setting up Keywords for Text Message Replies
Opting out of Text Messages
Text Message Frequently Asked Questions
Copying a Text Message
Purchase Text Message Credits
SMS Links with Restricted Content
Opting into Text Messages
10DLC Registration
Custom SMS URL Shortener
A/B Testing
Personalization
Personalization Guide
Built in Personalization Tokens
Custom Personalization Tokens
Using Conditional Logic with Personalization
Personalization Frequently Asked Questions
Push Notifications
Web Push Notifications
Using Integrations
Automation
Content Managment
CMS
CRM
Ecommerce
Flowhub Integration
Instamojo Integration
BigCommerce Integration
Konnektive Integration
Lightspeed Integration
Magento Integration
Shopify Integration
Weave Integration
WooCommerce Integration
Square Integration
Stripe Integration
Point of Sale
Reviews
Text Messaging
Utlity
Zapier
Zapier Integration
GoToWebinar integration using Zapier
Save SMS Replies to Google Sheets using Zapier
Integration for Slack
Calendly Integration
Google Analytics Integration
Google reCAPTCHA Integration
Zoom Integration
Verification
Integration Guide
Using Automation
Automation Guide
Design an Automation
Automation Triggers
Automation Actions
Automation Conditions
Automations Dashboard
Exporting and Importing Automations
Automation Frequently Asked Questions
Reporting Tools
Reports and Dashboards Guide
Dashboards
Sent Emails Report
Sent Text Messages Report
Sent Push Notifications Report
Web Activity Report
Tracking Links Report
Popups Report
Who is Visiting Report
Paid Search Summary Report
Email OptOut Report
FAQs: Reports
Other Tools
File Manager
File Manager Guide
Manage files and folders in File Manager
File Manager Frequently Asked Questions
Tasks
ChatGPT Writing Assistant
Event Calendar
Retargeting Pixel
Help & Support
- All Categories
- Inbound Marketing Tools
- Tracking Links
- Tracking Links Frequently Asked Questions
Tracking Links Frequently Asked Questions
Updated
by Christy Cook
I use another Link Management platform, can DailyStory integrate with it?
No, we currently do not integrate with other Link Management solutions. DailyStory's Link Management is part of the DailyStory platform and is designed to bring together many different tools into a single integrated solution. In the future we may consider integrating with other Link Management platforms.
My Tracking Link isn't getting any clicks
There is a 15-20 minute delay from when a Tracking Link is clicked until the metrics start showing up. However, if you still aren't seeing any metrics it may be because the Tracking Link isn't setup correctly.
Verify that the Tracking Link works using the Test Tracking Link button. If the link is redirecting properly to your Destination URL, next check that the link you are sharing doesn't include the ?__PREVIEWMODE=1
. This is a special instruction to tell DailyStory Link Management not to record metrics. Finally, if your Tracking Link still isn't working, please Contact Us. We'd be happy to help.
How does DailyStory know if my Destination URL is running the DailyStory Tracking Tag?
When you save your Tracking Link, DailyStory Link Management will validate your Destination URL and check if the DailyStory Tracking Tag is installed. There is nothing you need to do.
Do I need to create tracking links for my emails or text messages?
No, just create content in DailyStory and add links to whatever content you want. DailyStory Link Management will update your content and replace your links with Tracking Links before the content is sent.
What is a Unique Click vs. a unique IP address?
When a link is redirected to a URL running the DailyStory Tracking Tag, the Tracking Tag will receive information about the Tracking Link as a Unique Click and use this when it records the visit to the page. Later these visits, and link clicks, are aggregated into metrics for reports. This is distinct from a Unique IP address - Link Management receives the redirect request, but if the Destination URL is not running the DailyStory Tracking Tag a Unique Click cannot be recorded.
Why should I setup my own subdomain for DailyStory?
When someone clicks on your Tracking Link, DailyStory Link Management receives the request to our domain (https://dlystr.io). This is a special short-code domain setup for our customers to use. However, requests that use this short-code URL and then redirect to a URL that is not running the DailyStory tracking tag can only track clicks not conversions. If you provide your own URL for DailyStory to use that shares your domain, DailyStory can write a tracking cookie for your domain.
How secure is the password on my Tracking Link?
Requiring a password before DailyStory Link Management redirects to your Destination URL does not protect your content if the Destination URL is shared. If you require security for a file or page you wish to share to prevent access to the resource at the Destination URL, then you should consider more secure options.
What happens when I delete a Tracking Link?
When you delete a Tracking Link, the Tracking Link may continue to work, but will soon be unavailable and future clicks will be redirected to a generic DailyStory page indicating that the link is no longer available. Deleted links are moved to the Trash and can be recovered. However, after several days the Tracking Link and all metrics associated with it will be permanently deleted.
I'm no longer using the Tracking Link, how do I keep the metrics?
If you are no longer using a Tracking Link, but wish to retain metrics for the Tracking Link, you can Archive the Tracking Link. Tracking Links that are archived are no longer usable, but are not deleted.
Can my Destination URL redirect to another redirect URL?
Generally speaking, multiple redirects is considered bad and you risk Google, and other search engines, penalizing your links. We recommend that any Destination URL that DailyStory Link Management redirects to is the URL you want your visitors to end up at.