URL Shorteners Frequently Asked Questions

I use another Link Management platform, can DailyStory integrate with it?

No, we currently do not integrate with other Link Management solutions. DailyStory's Link Management is part of the DailyStory platform and is designed to bring together many different tools into a single integrated solution. In the future we may consider integrating with other Link Management platforms.

My URL Shortener isn't getting any clicks

There is a 15-20 minute delay from when a URL Shortener link is clicked until the metrics start showing up. However, if you still aren't seeing any metrics it may be because the URL Shortener isn't setup correctly.

Verify that the URL Shortener works using the Test URL Shortener button. If the link is redirecting properly to your Destination URL, next check that the link you are sharing doesn't include the ?__PREVIEWMODE=1. This is a special instruction to tell DailyStory Link Management not to record metrics. Finally, if your URL Shortener still isn't working, please Contact Us. We'd be happy to help.

How does DailyStory know if my Destination URL is running the DailyStory Tracking Tag?

When you save your URL Shortener, DailyStory Link Management will validate your Destination URL and check if the DailyStory Tracking Tag is installed. There is nothing you need to do.

Do I need to create URL Shortened links for my emails or text messages?

No, just create content in DailyStory and add links to whatever content you want. DailyStory Link Management will update your content and replace your links with URL Shortener before the content is sent.

What is a Unique Click vs. a unique IP address?

When a link is redirected to a URL running the DailyStory Tracking Tag, the Tracking Tag will receive information about the URL Shortener as a Unique Click and use this when it records the visit to the page. Later these visits, and link clicks, are aggregated into metrics for reports. This is distinct from a Unique IP address - Link Management receives the redirect request, but if the Destination URL is not running the DailyStory Tracking Tag a Unique Click cannot be recorded.

Why should I setup my own subdomain for DailyStory?

When someone clicks on your Tracking Link, DailyStory Link Management receives the request to our domain (https://dlystr.io). This is a special short-code domain setup for our customers to use. However, requests that use this short-code URL and then redirect to a URL that is not running the DailyStory tracking tag can only track clicks not conversions. If you provide your own URL for DailyStory to use that shares your domain, DailyStory can write a tracking cookie for your domain.

How secure is the password on my URL Shortener?

Requiring a password before DailyStory Link Management redirects to your Destination URL does not protect your content if the Destination URL is shared. If you require security for a file or page you wish to share to prevent access to the resource at the Destination URL, then you should consider more secure options.

What happens when I delete a URL Shortener?

When you delete a URL Shortener, the URL Shortener may continue to work, but will soon be unavailable and future clicks will be redirected to a generic DailyStory page indicating that the link is no longer available. Deleted URL Shorteners are moved to the Trash and can be recovered. However, after several days the URL Shortener and all metrics associated with it will be permanently deleted.

I'm no longer using the URL Shortener, how do I keep the metrics?

If you are no longer using a URL Shortener, but wish to retain metrics for the URL Shortener, you can Archive the URL Shortener. URL Shorteners that are archived are no longer usable, but are not deleted.

Can my Destination URL redirect to another redirect URL?

Generally speaking, multiple redirects is considered bad and you risk Google, and other search engines, penalizing your links. We recommend that any Destination URL that DailyStory Link Management redirects to is the URL you want your visitors to end up at.