New? Start Here
Step 1: Set up your account
Step 2: Bring in your contacts
Step 3: Create customer lists
Step 4: Set up email
Step 5: Set up text messaging
Step 6: Create your first campaign
Manage Personal Subscriptions
Changing Your Password
Personal Settings Frequently Asked Questions
Integrating With Your Website
Setting up Email Marketing
Setting up Text Message Marketing
Using Subscription Preferences
Beacon Frequently Asked Questions
Licensing and Usage
Point of Sale
Verint Community Integration
Install DailyStory Beacon in SquareSpace
Install DailyStory Beacon in WiX
Install DailyStory WordPress Plugin
Google Analytics Integration
Google reCAPTCHA Integration
GoToWebinar integration using Zapier
Email Marketing Guide
Create an Email from a Template
Using the Email Designer
Create or Edit an Email
Email Designer Widgets
Preview an Email
Send a Test Email
Send an Email
Scheduling an Email
Send an Email to a Single Contact
Built-in Email Guardrails
Create an Email Template
Edit an Email Template
Manage Email Revisions
Email Designer Advanced Topics
Email Merge Tags
Edit Email HTML, CSS and AMP
Import and Export Emails
Email Technical Details
Troubleshoot Email Delivery
Bounced Email Guide
How to Warm-Up an IP address
Send AMP Emails
Email Frequently Asked Questions
Email Designer Frequently Asked Questions
Cloning an email
Configuring SPF, DKIM and DMARC
Editing HTML in the Email Designer
Send a Text Message Quick Start
DailyStory SMS Marketing Guide
Creating or Editing a Text Message
Sending Text Messages
Sending a Test Text Message
Text Message Replies Report
Understanding Text Messaging Costs
Text Message Sending Guardrails
Text Message Deliverability Score
Sending Individual Text Messages
Replies to Text Messages
Understanding Text Message Delivery Codes
Setting up Keywords for Text Message Replies
Opting out of Text Messages
Text Message Frequently Asked Questions
Copying a Text Message
Purchase Text Message Credits
SMS Links with Restricted Content
Opting into Text Messages
Contacts Feature Guide
Editing contact records
Adding contacts manually using the Create Contact option
Importing contacts using the Import Bulk tool
Adding contacts using automation
Arranging order of custom contact record fields
Merge duplicate contacts
Searching for contacts
Getting started with contacts search
Using direct free text search
Using advanced search
Changing order of custom contact search fields
Filtering your search
Common searches used for segments
Managing custom contact fields
Accessing the custom contact fields
Creating custom contact fields
Sample custom field configuration
Enabling a custom field in search
Editing and arranging custom contact fields
DailyStory Campaigns Guide
Creating a campaign
Managing a Campaign
Add Contacts to a Campaign
Editing a campaign
Using campaign tracking token
Pausing or Unpausing a campaign
Deleting a campaign
Cloning a campaign
Managing Static Segments
Managing Dynamic Segments
DailyStory Segments Guide
Viewing the Contacts in a Segment
Disabling and Enabling Segments
Deleting and Restoring Deleted Segments
Archiving and Restoring Archived Segments
Autopilot Automation Guide
Design an Autopilot Automation
View all Autopilot Automations
Exporting and Importing Automations
Autopilot Frequently Asked Questions
File Manager Guide
Manage files and folders in File Manager
File Manager Frequently Asked Questions
Landing Page Guide
Creating or Editing a Landing Page
Using the Page Designer
Adding a Form to a Landing Page
Editing a Landing Page's HTML and CSS
Landing Page Frequently Asked Questions
Built in Personalization Tokens
Custom Personalization Tokens
Using Conditional Logic with Personalization
Personalization Frequently Asked Questions
Configuring a Popup's Basic Settings
Configuring a Popup's Display Options
Configuring a Popup's Layout Options
Popup Frequently Asked Questions
Tracking Links Guide
Create or Edit a Tracking Link
Test a Tracking Link
Tracking Link Advanced Options
Tracking Link Metrics and Reporting
Measure click performance and track link conversions
Tracking Links Frequently Asked Questions
Web Forms Guide
Create or Edit a Web Form
Design a Web Form
Styling your Web Form
Publishing your Web Form
Web Forms Frequently Asked Questions
Web Push Notifications
Reports and Dashboards Guide
Sent Emails Report
Sent Text Messages Report
Sent Push Notifications Report
Web Activity Report
Tracking Links Report
Who is Visiting Report
Paid Search Summary Report
Email OptOut Report
Give Us Feedback
Updated by Rob Howard
Frequently Asked Questions
Below are some frequently asked questions about the Email Designer.
How do I center an image, text or video in my email?
To center an Image, Text Section, or Video in your email select the widget in the designer, select the Style Menu and set Text Align to Center. For Image and Video widgets select the Image Wrapper or Video Wrapper before centering.
Why does my image look distorted?
Be sure to insert an image widget inside of an email container so your image size will automatically adjust to the best size. The container provides the approrirate size dimensions. Next, make sure the image width is set to 100% and the height is set to auto. The main reason to manually adjust an image size in a container is to make it smaller than the column, but in most cases you should not manually adjust the image size, but instead adjust your column container width.
Why can't I select some widgets?
Some widgets, such as HTML tables used for email layout, cannot be selected because these HTML elements are part of the underlying email template.
Can I select my own font?
No. The fonts are currently limited to the fonts in the Style widgets menu. This is to ensure that emails will look consistent across multiple email clients.
Should I use an image as a button?
No. DailyStory's Widget button is a pure HTML button designed to display across email clients. Some clients, such as Microsoft Outlook, do not display images by default. This causes images buttons to have a lower click-through rate.
What does the Title / Alt do for an image in the design tab?
The Title / Alt text entered determines the text that will display if a user hovers over the image.
Can I have an MP4 video hosted on DropBox?
Yes. However, it is not supported by the Video widget. You will need to create a placeholder image that links to this video.
Can I directly embed a video into my email?
No. Email clients do not support embedded videos. When you use the DailyStory Video widget your video is replaced with an image that is linked to the video. See our article: Video embed: A how-to guide for emails.
Can I link a phone number to a button?
Yes, just insert tel:// and the number for the URL link and when the button is clicked, the option to call the number will appear from their browser and be tailored to the operating system they run. Here's what it will look like as an example, URL: tel://19723102669.
Can I edit HTML in the designer?
Yes, while not recommended, it is possible to add/edit HTML directly in the designer using a Text / HTML block.
Can I add an HTML table to my email?
Yes, while not recommended, it is possible to add/edit HTML directly in the designer including adding/editing an HTML table.