Email Designer Frequently Asked Questions

Rob Howard Updated by Rob Howard

Frequently Asked Questions 

Below are some frequently asked questions about the Email Designer.

How do I center an image, text or video in my email?

To center an Image, Text Section, or Video in your email select the widget in the designer, select the  Style Menu and set Text Align to Center. For Image and Video widgets select the Image Wrapper or Video Wrapper before centering.

Why does my image look distorted?

Be sure to insert an image widget inside of an email container so your image size will automatically adjust to the best size. The container provides the approrirate size dimensions. Next, make sure the image width is set to 100% and the height is set to auto. The main reason to manually adjust an image size in a container is to make it smaller than the column, but in most cases you should not manually adjust the image size, but instead adjust your column container width.

Why can't I select some widgets?

Some widgets, such as HTML tables used for email layout, cannot be selected because these HTML elements are part of the underlying email template.

Can I select my own font?

No. The fonts are currently limited to the fonts in the Style widgets menu. This is to ensure that emails will look consistent across multiple email clients.

Should I use an image as a button?

No. DailyStory's Widget button is a pure HTML button designed to display across email clients. Some clients, such as Microsoft Outlook, do not display images by default. This causes images buttons to have a lower click-through rate.

What does the Title / Alt do for an image in the design tab?

The Title / Alt text entered determines the text that will display if a user hovers over the image.

Can I have an MP4 video hosted on DropBox?

Yes. However, it is not supported by the Video widget. You will need to create a placeholder image that links to this video.

Can I directly embed a video into my email?

No. Email clients do not support embedded videos. When you use the DailyStory Video widget your video is replaced with an image that is linked to the video. See our article: Video embed: A how-to guide for emails.

Yes, just insert tel:// and the number for the URL link and when the button is clicked, the option to call the number will appear from their browser and be tailored to the operating system they run. Here's what it will look like as an example, URL: tel://19723102669.

Can I edit HTML in the designer?

Yes, while not recommended, it is possible to add/edit HTML directly in the designer using a Text / HTML block.

Can I add an HTML table to my email?

Yes, while not recommended, it is possible to add/edit HTML directly in the designer including adding/editing an HTML table.

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Email Frequently Asked Questions

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