Setting up your email domain with DailyStory

Rob Howard Updated by Rob Howard

DailyStory makes use of modern email security features to ensure customer email is delivered on-time and placed in the inbox. This includes setting up a dedicated subdomain to send emails from separate from a customers main domain along with separate IPs associated with the subdomain.

For example, if you send email as anna@example.com DailyStory will require you to add several DNS records so that DailyStory can send your email using a subdomain such as ds.example.com. This is done so that when email is sent on your behalf email recipients can validate that the email comes from you.

These records include SPF and DKIM records that allow for email servers to validate the sending domain and the from address. While you don't need to understand what SPF or DKIM records are - we do provide additional documentation explaining them in more detail.

Please contact us if you would like us to set up your DNS records for you. We would be happy to do so.

Add entries to your DNS record

Follow the instructions below to setup your domain and add the appropriate records to your DNS.

  1. Setup your domain

Navigate to Account Settings > Email:

Enter the domain, that you own, that you want to send email from. For example, if you are sending email from anna@example.com enter your sending domain as example.com.

  1. Get your DNS records

DailyStory will provide content similar to the following:

You will need to add these records to your DNS for your domain. Typically this is where you purchased your domain, such as GoDaddy.

  1. Go to your DNS provider

Your DNS provider is where you registered your domain. For example, if you domain is example.com and you created that domain on GoDaddy, you would edit the DNS record in GoDaddy.

For example, here are how several records look in a customer DNS for GoDaddy:

Below are some links to common DNS providers' documentation on DNS records:

Important when you enter a record only use the Hostname portion, e.g. 'ds' or 'pic.domainkey.ds'. Unless specified by your domain provider, you do not need to enter the full domain, e.g. 'ds.example.com' when setting up your records.
  1. Validate your DNS records

Once you have added the entries to your DNS, the records should be updated within 20-30 minutes and sometimes much sooner.

Validate your DNS records

There are two ways you can check if your records are setup correctly.

Validate within DailyStory

Navigate to Account Settings > Email

You will be taken directly to your DNS records.

If the DNS records are not setup correctly you'll see a red x with a tooltip. This indicates that the DNS record was either not found or setup incorrectly:

When the DNS record is setup correctly you'll see a green check with a tooltip:

Validate with MX Toolbox

MX Toolbox is a free and commercial tool that you can use to validate your email DNS records.

Go to mxtoolbox.com and enter your domain. If you setup the domain example.com, enter ds.example.com:

When setup incorrectly MX Toolbox will show green checkboxes next to your records:

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