Disabling and Enabling Segments

Christy Cook Updated by Christy Cook

Enabling and disabling segments can also be referred to as unpausing and pausing segments, respectively. To enable or disable a segment, go to the segment’s edit page, and then switch its status to ON (enable/unpause) or Off (disable/pause). 

Disabling a dynamic segment 

Warning: If the disabled or paused segment belongs to an active campaign, the campaign can no longer use it unless it is re-enabled.

You can find disabled or paused segments on the Paused Segments page. Open the Segments hamburger menu, and then select Paused. The Paused Segments page is displayed.

Note: Restored segments, or segments that were restored from the Segments Trash bin, are automatically moved to the Paused Segments bin. Disabling a segment puts the segment in a "paused" status and removes it from your active segments list. A segment will remain in a paused/disabled status until you manually enable it again.

How Did We Do?

Viewing the Contacts in a Segment

Deleting and Restoring Deleted Segments