Sending Individual Text Messages

Christy Cook Updated by Christy Cook

In DailyStory, you can send individual text messages as well as bulk scheduling and sending. There are 3 different ways to send a single message.

You can review our How To video (below) or keep scrolling for step-by-step instructions:
  1. From within a contact record: From the Activity Log section of a contact's record, click on the Send SMS tab. Type and send your message.
  1. From within a text message report: Click on the Replied tab and then click on the response link from the Message column. The Send a Text Message window will appear for you to for you to select the contact to send to and then create and send your message.
  1. From the Text Messages page: Navigate to all of your text messages by clicking on the SMS Button on the main dashboard or selecting Outbound > Text Messages. From your text messages page, click on 3 dots and select Single Send from the Text Message drop-down menu.

Single.gif

Messages sent using Send Single will not enable or run any automations.

The Send a Text Message box window will appear for you to select the contact to send to.

To learn more about the fields in creating a Text Message, refer to Understanding the Send a Text Message box fields.

Tip: Make sure to check your available text message credits and the number of credits that you'll need to send your text message. You can find these information below the Live Input Display.
Understanding the Send a Text Message box fields

You can use the following table to determine the appropriate action and value for each field on the Send a Text Message box.

Field name

Description

Send to

Enter the name of the recipient of your text message.

Message

Enter your message content.

Image URL

Optional: Add an image to your text by selecting the image icon. The Select a file to add window is displayed. You can select an existing photo in your DailyStory account or upload a new one.

Send Text Message

Select this button once you finish composing your text message.

Characters

Indicates the number of characters you've already entered. Note that the character limit is 160.

Credits Required

Indicates the number of text message credits your text message will require.

Available Text Message Credits

Indicates the remaining number of text message credits that's available for your use.

Live Input Display

The Live Input Display enables you to see how your text message will appear on a phone, once received by your recipient.

How Did We Do?

Text Message Deliverability Recommendations

Replies to Text Messages

Contact