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Step 1: Finish Setting Up Your Account
Step 2: Bring in your contacts
Step 3: Create Customer Lists
Step 4: Set up Email Marketing
Step 5: Set up SMS Marketing
Step 6: Send your first campaign
Your DailyStory Settings
Company Settings
Personal Settings
Personal Settings
Report Subscriptions
Changing Your Password
Personal Settings Frequently Asked Questions
Account Setup
Setting up Email Marketing
Setting up Text Message Marketing
Integrating With Your Website
Using Subscriber Topics
Install DailyStory WordPress Plugin
Install DailyStory Beacon in SquareSpace
Install DailyStory Beacon in WiX
Beacon Frequently Asked Questions
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Free Plan (Freemium) Limitations
Upgrading Your Subscription
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Credit Card Declined
Advanced Settings
Customer Support
Build Popular Campaigns
Work with Contacts
Managing contacts
Contacts Guide
Editing contact records
Adding contacts manually using the Create Contact option
Importing contacts
Adding contacts using automation
Exporting contacts
Arranging order of custom contact record fields
Deleting Contacts
Merge duplicate contacts
Making Contacts Inactive
Creating Contact Lists
DailyStory Segments Guide
Viewing the Contacts in a Segment
Disabling and Enabling Segments
Deleting and Restoring Deleted Segments
Archiving and Restoring Archived Segments
FAQs: Segments
Add Contacts to a Static Segment
Building Exclude Segments
Create a Static Segment
Create a Dynamic Segment
Advanced Contact Searches
Using direct free text search
Using advanced search
Changing order of custom contact search fields
Filtering your search
Common searches used for segments
Managing custom contact fields
Accessing the custom contact fields
Creating custom contact fields
Sample custom field configuration
Enabling a custom field in search
Editing and arranging custom contact fields
Managing tags
FAQs: Contacts
Test Lead
Work with Campaigns
DailyStory Campaigns Guide
Creating a campaign
Managing a Campaign
Add Contacts to a Campaign
Editing a campaign
Pausing or Unpausing a campaign
Deleting a campaign
Removing a Campaign from Archived Status
Cloning a campaign
FAQs: Campaigns
Archiving a Campaign
Inbound Marketing Tools
Landing Pages
Landing Page Guide
Creating or Editing a Landing Page
Using the Page Designer
Adding a Form to a Landing Page
Editing a Landing Page's HTML and CSS
Landing Page Frequently Asked Questions
Popups
Creating Popups
Creating a Popup Using a Canva Image
Configuring a Popup's Basic Settings
Configuring a Popup's Display Options
Configuring a Popup's Layout Options
Popup Frequently Asked Questions
QR Codes
Tracking Links
URL Shorteners Guide
Create or Edit a URL Shortener
Test a URL Shortener
URL Shortener Advanced Options
URL Shortener Metrics and Reporting
Measure click performance and track link conversions
URL Shorteners Frequently Asked Questions
Web Forms
Web Forms Guide
Setting up or Editing a Web Form
Design a Web Form
Styling your Web Form
Publishing your Web Form
Web Forms Frequently Asked Questions
Cloning a web form
Google Ads Conversion Tracking
Magic Forms
Outbound Marketing Tools
Email Marketing
Email Designer Widgets
Email Designer Widgets
Text / HTML widget
Image widget
Video widget
Social Icons widget
RSS widget
Personalization widget
Countdown Timer widget
Driving Directions widget
Weather Forecast widget
Header widget
Two Column Container
Footer widget
Email Marketing Guide
Create an Email from a Template
Using the Email Designer
Create or Edit an Email
Preview an Email
Send a Test Email
Manage Senders
Sending and Scheduling Emails
Mocking a forwarded or replied to email
Scheduling an Email
Send an Email to a Single Contact
Built-in Email Guardrails
Create an Email Template
Edit an Email Template
Manage Email Revisions
Email Designer Advanced Topics
Email Merge Tags
Edit Email HTML, CSS and AMP
Import and Export Emails
Email Technical Details
Troubleshoot Email Delivery
Bounced Email Guide
Send AMP Emails
Email Frequently Asked Questions
Email Designer Frequently Asked Questions
Cloning an email
Configuring SPF, DKIM and DMARC
Editing HTML in the Email Designer
Transactional Email Guide
Resending an Email
Managing auto-reply emails
SMS Marketing
Send a Text Message Quick Start
DailyStory SMS Marketing Guide
Creating or Editing a Text Message
Sending and Scheduling Text Messages
Sending a Test Text Message
Text Message Replies Report
Understanding Text Messaging Costs
Text Message Sending Guardrails
Text Message Deliverability Recommendations
Sending Individual Text Messages
Replies to Text Messages
Understanding Text Message Delivery Codes
Setting up Keywords for Text Message Replies
Opting out of Text Messages
Text Message Frequently Asked Questions
Copying a Text Message
Purchase Text Message Credits
SMS Links with Restricted Content
Opting into Text Messages
10DLC Registration
Cloning a text message
Randomized or Batched Sending
Text Message Conversations
Custom SMS URL Shortener
A/B Testing
Personalization
Personalization Guide
Built in Personalization Tokens
Custom Personalization Tokens
Using Conditional Logic with Personalization
Personalization Frequently Asked Questions
Push Notifications
Web Push Notifications
Using Integrations
Automation
Content Managment
CMS
CRM
Ecommerce
Flowhub Integration
Instamojo Integration
BigCommerce Integration
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Stripe Integration
Graphics
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Productivity
Reviews
Text Messaging
Utlity
Zapier
Zapier Integration
GoToWebinar integration using Zapier
Save SMS Replies to Google Sheets using Zapier
DailyStory app for Slack
Calendly Integration
Google Analytics Integration
Google reCAPTCHA Integration
Zoom Integration
Google Lead Form Ads
Verification
Integration Guide
Using Automation
Automation Guide
Design an Automation
Automation Triggers
Automation Actions
Automation Conditions
Automations Dashboard
Exporting and Importing Automations
Automation Frequently Asked Questions
Reporting Tools
Reports and Dashboards Guide
Dashboards
Sent Emails Report
Sent Text Messages Report
Push Notifications Report
Web Activity Report
URL Shortener Report
Popups Report
Who is Visiting Report
Paid Search Summary Report
Email OptOut Report
FAQs: Reports
Other Tools
File Manager
File Manager Guide
Manage files and folders in File Manager
File Manager Frequently Asked Questions
File Manager Picker
Tasks
ChatGPT Writing Assistant
Campaign Calendar
Retargeting Pixel
Help & Support
Permissions
Updated by Rob Howard
DailyStory supports a robust permissions model used to control what users can do on the platform. An administrator of the account can create different permissions with limited access to certain features.
Read before turning on permissions
By default, permissions are "off'. With no permissions enabled, all users have full administrative rights.
When a permission is created, permissions are "on". When permissions are on, only the account owner has full administrative rights. All other user are given no rights unless that are granted.
Permissions are granted by setting what the permissions abilitiy is and adding users.
Create a permission
To add a permission, which will also enable permissions, click the Add Permission
button, and name the permission.
Grant rights and add users
Once you create the permission, select the abilities granted and then add users.
Manage permissions
To edit the name, abilities, and users associated with it, just click on the Permission Name from the Manage Permissions page.
Permission Abilities
Ability | Description |
| Grants the administrator ability |
| Grants the ability to view and manage (create, edit and delete) automations |
| Grants the ability to view automations |
| Grants the ability to view and manage (create, edit and delete) campaigns |
| Grants the ability to view campaigns |
| Grants the ability to view a contact |
| Grants the ability to view and manage (create, edit and delete) contacts |
| Grants the ability to view content |
| Grants the ability to view and manage (create, edit and delete) content |
| Grants the ability to view segments. |
| Grants the ability to view and manage (create, edit and delete) segments |
| Grants the ability to send emails |
| Grants the ability to send text messages |
| Grants the ability to send push notifications |
| Grants the ability to view tasks |
| Grants the ability to manage tasks |
| Grants the ability to view available integrations |
| Grants the ability to enable and manage integrations |
| Grants the ability to view reports |
Frequently Asked Questions
A user is in two roles, which role grants their permissions?
DailyStory is designed to grant the highest level of permission given by the roles a user belongs to. If a user is in multiple roles and the first role does not grant a permission, e.g. CampaignCanManage
, but the second role does grant it, the user is given CampaignCanManage
permission.
Does the name of the role matter for permissions?
No, but we recommend using names such as "Administrator" or "Content Editors" to help indicate what the role is used for.
Are roles available for API calls?
No, all API calls have full permission to perform all actions in DailyStory available through the API.
Can I have two roles with the same name?
No, you are not allowed to have two roles with the same name.
A role's permission was changed, when will it apply to the users?
Permissions are granted per session. Therefore, changes in a role's permissions are applied the next time the user logs in.
I changed permissions and locked myself out of the site
Contact your site owner, they will need to log in and add your account to an appropriate role to grant you the permissions you need.