Replies to Text Messages: Conversations

Rob Howard Updated by Rob Howard

Conversations are a shortcut to view all text message replies and respond to individual conversations

Customer must have either a contact record &/or a valid mobile number to search and/or conversate.

From the Conversation view, you can:

  • View all conversations at once
  • Search for individual conversations by customer name
  • Reply directly to a customer

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Randomized or Batched Sending

Custom SMS URL Shortener