Step 5: Set up text messaging

Christy Cook Updated by Christy Cook

Before sending your first text message, you first need to set up and configure DailyStory text message marketing. This includes agreeing to the terms of service and selecting your sending numbers.

After setting up text message marketing, we also recommend completing your 10 DLC registration. Completing the 10 DLC will help your text message campaigns achieve a higher delivery rate. Note: once submitted, our internal team reviews and approves before filing with the provider network.

Enable text message marketing

Navigate to User Profile Settings > SMS Marketing Setup.

Trial accounts cannot set up text message marketing.

Configure Automatic Billing (recommended) and accept the Terms and Conditions. These are the same terms and conditions agreed to when you log in to DailyStory.

Once the Agree checkbox is checked a button is shown to move to the next step.

Purchase SMS/MMS numbers

The numbers associated with your account are called your number pool. Ideally, you want 1 number for every 300-500 recipients. A campaign sending to 1,500 recipients would ideally have 3-4 numbers.

To add a new number to your number pool, click the Add Numbers button. This will open a popup used to search for numbers.

For example, in the screenshot below SMS numbers in the 972 area code were searched for and 2 were selected:

Ideally, numbers should be in the same area code as the recipients. Once a number is associated with a recipient, that number is "sticky" to that recipient and all future messages to that recipient will be sent from the same number.

Important: if you plan to include images in your text messages you will need to also add MMS capable numbers to your account in addition to SMS numbers.
The quantity of numbers you are able to purchase is determined by your license. This information is found on the Usage page and is typically sized appropriately for your license. Please contact us if you need more numbers.

How Did We Do?

Step 4: Set up email

Step 6: Create your first campaign

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