DailyStory Help & Support
At DailyStory, we're committed to your success and growth. To access on-demand resources, just log in to your DailyStory account and click on the Help & Support button next to the user menu:
Support Articles
Just like this article, you'll find additional support articles using the Support Articles link. This will take you to our production documentation at https://docs.dailystory.com.
From here you can browse categories or search by topic, feature, or question, and let us help you find the resource you're looking for:
RecommendedDon't have an account yet? You can find all of our support docs at docs.dailystory.com.
Chat with Support
We have real people, not bots, ready to help you find answers and set you up for success. Live Support Agents are available from 9:00-5:00 pm CT, Monday-Friday!
Submit a Support Request
Don't have time for a chat? Don't worry, just open a support ticket with our team and we'll look into your issue and get back to you. You can also monitor all Support Tickets now under My Account>Support Requests.
Purchase Managed Services
Need hands-on help? With just a click, you can purchase help from our dedicated team of experts. We can help you with running campaigns, creating content, using our APIs, and much more.
Browse Blog Articles
Find hundreds of blog articles on best practices, recommendations, and tips for digital marketers.
Marketing Guides
Download beautiful, informative guides written by our own DailyStory experts.
Webinars
Join us monthly for targeted webinars created to set you up for success!
Developer Documentation
Looking to go more techy with our API conventions, webhooks or other integrative patterns? Visit our developer docs and discussions.
ImportantStill need help and support? Email us directly at support@dailystory.com.
Frequently Asked Questions
Below are frequently asked questions about DailyStory's Help and Support.
Can I open a support ticket from email?
Yes, you can open a support ticket by emailing support(at)dailystory.com. However, we recommend opening a support ticket through the support portal as this will include additional information about your account to help our team troubleshoot any issues.
Can I open a support ticket from chat?
Yes, you can submit a request via chat if one our live agents doesn't answer (such as after hours). However, we recommend opening a support ticket through the support portal as this will include additional information about your account to help our team troubleshoot any issues.
Do I receive notifications about my support requests?
Yes, you will receive updates about your support requests.