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Yotpo Integration


Yotpo is an eCommerce marketing platform with the most advanced solutions for customer reviews, visual marketing, loyalty, referrals, and SMS marketing.

How to integrate Yotpo and DailyStory

Yotpo integration with DailyStory requires several steps.

  1. Yotpo API key and Guid

First, you'll need to obtain your Yotpo API key and Guid. Follow these steps to retrieve these for your Yotpo account.

  1. Enable integration in DailyStory

Navigation to Account Settings > Integrations and select Yotpo. Enter the Guid and API key obtained in step 1 and click the "Save" button

Congratulations. Yotpo integration is now successfully configured! Data will begin importing into DailyStory from Yotpo.

Yotpo Sync

Once Yotpo integration is enabled, DailyStory:

  • Automatically syncs customer data from Yotpo - DailyStory automatically begins syncing your customer data from Yotpo into DailyStory. This includes standard customer details such as first and last name, email address and more. But also includes Yotpo specific data such as: point balance, point expiration data, and more. Sync runs once every 4 hours.
  • Enables Yotpo specific customer segments - use customer data from Yotpo to build segments. These segments will automatically stay up-to-date as data in Yotpo changes.
  • Enables Yotpo specific automations - automations, such as customer recognition for aware levels are easily enabled.

Fields synced from Yotpo

When Yotpo integration is enabled DailyStory automatically syncs data from Yotpo.

Recommended

Yotpo sync is one directional from Yotpo to DailyStory. Data from Yotpo will always be considered the "source of truth".

Standard fields

DailyStory will sync the following standard fields from Yotpo: first name, last name, email, address and phone number.

Yotpo specific fields

In addition to standard fields, the following Yotpo specific fields are synced. These fields are used for personalizing content, running automations, or building segments.

FieldDescription
Points BalanceThe total number of points in Yotpo associated with the contact. Accessible in personalization as profile.yp_pointsbalance.
Perks RedeemedThe number of perks the customer has redeemed. Accessible in personalization as profile.yp_perksredeemed.
Points EarnedTotal number of points the customer has earned. Accessible in personalization as profile.yp_pointsearned.
Point Expiration DateThe date points expire. Accessible in personalization as profile.yp_pointsexpire.

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