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Sent Emails Report


From the email reports homepage, you will find a summary dashboard for total sent, total delivered, total opened and total clicked across all emails within a selected time frame.

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Automated emails previously showed an aggregate total in reports, but now, you'll see data tied to specific timeframes.

To choose a time frame, click the calendar drop down menu and select a set time frame or a custom range and click Apply.

Beneath the dashboard, you will see a list of emails for the time frame selected and the following summary information for each:

  • Email name
  • Total sent
  • Total delivered
  • Opened
  • Clicked
  • Bounced
  • Date last sent (you have the ability to sort this column by most or least recent)
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To see more detail, click on any of the fields that are in blue (name, opened, clicked or bounced) and you will be taken to the supporting data for that specific email message.

Individual Email Report

Once you are inside the report for an individual email, a new dashboard will appear with search results that apply for that specific email. You can select an option from the toolbar for more specific information:

Email Click Heatmap

In addition to the standard reports, at the bottom of the email report you'll find a link to the Heatmap of links clicked in email. This report provides visualization of where clicks occurred in your email:

The heatmap report is also exportable as an image.

Supporting Data Report Page

Once you click on a metric link for supporting data, you have several options:

  • You can select a time frame from the drop down calendar.
  • You access a contact's record by clicking on their name.
  • You can export the list by clicking on the Export button (located at the bottom of the page). More on exporting.
  • You can create a dynamic segment by clicking on the Create Segment button (located at the bottom of the page)
  • Navigate between the list pages with the Previous and Next links

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