You can use the Bulk Import tool to easily import contacts by bulk from a text or CSV file. DailyStory also enables you to use the Bulk Import tool to re-import the same contact as many times as you need to update the contacts’ information. DailyStory uses the contact’s email address, mobile phone number, or DailyStory Id to determine whether or not the contact already exists in the system. When DailyStory detects that the contact already exists, the system will update the contact’s information with the newly imported details.
There are several ways to bring contacts in DailyStory:
Important: When creating a text or CSV file, make sure to include at least one of the primary identifiers such as email address, mobile phone number, or a DailyStory Id.
Tip: Having column headings will make your mapping process easier when you import your records.
Contacts > Import Contacts from the Contacts drop-down menu on the navigation bar to access the Bulk Import Tool. The page displays the Contact Import tool window.
Select a CSV file button and locate the CSV file on your computer to upload.Next to proceed to the next step and start mapping your fields.In addition to importing contacts from a .CSV file, you can also import directly from Google Sheets.
Importing from Google Sheets requires enabling the Google Sheets integration:
Integrations > Google Sheets SyncClicking the Google Sheets Sync will navigate you to authorize DailyStory to be granted read access to your Google Drive.
Click Allow.
Contact > Import Contacts and click Google Sheet button. A list of the 10 most recently updated Google Sheets is shown:
After selecting a Google Sheet you are redirected to the import screen detailed below to map the fields from your Google Sheet into DailyStory.
After your data is loaded, you will see the number of contacts to be imported is displayed and your column headings from your CSV file on the left side under Columns to Import.
Note: If you have existing custom contact fields in your system, these fields will also be available in the mapping field options. For more information about creating custom contact fields, refer to Custom Contact Fields.
New Segment at this time for easy reference, but you can also choose to add to an existing segment. For more information about managing segments in DailyStory, refer to Segments.
ON.First row has column names check box if you want to exclude the first row containing the labels of your data columns.
Import Contacts to complete the import. DailyStory adds your contacts to the system and sends you a confirmation email. 
Below are some additional options and configurations available when importing contacts.
You may have contacts that are inactive which you wish to prevent getting "reactivated". These can include contacts that are deceased, people who have completely opted out of any communication, or other options. Furthermore, inactive contacts do not count towards license limits.
To import contacts as inactive, prepare a normal import. At the bottom under Advanced Options, toggle the option to import the records as inactive:
When importing data from a CSV file and mapping data to custom fields, it is important to consider the data format so that the data is imported correctly.
If you want to import contacts with tags add a column to your import CSV and provide a semi-colon-separated list of tags. Next, select Tags as the MAP INTO CONTACT FIELD:
This will create any tags that do not exist and add the specified tags to the contact.
When using a text file, each contact information set should start with a new row, while each information should be separated by a comma with no space. Contact information that contains spaces or other symbols should be enclosed in double quotation marks. See the following example.
"Valerie Ruel",valerieruel@demo.com,"Demo Companny"
"Melody Webster",melodyw@demo.com,"Demo Company"
"Lela Davis",davislela@demo.com,"Demo Company"
"Craig Blum",cblum@demo.com,"Demo Company"
Copy-paste the data into the Bulk Import tool text box. Select Next, and then proceed to step 2.
If you import a list of 300 contacts that already exist for the purpose of creating a segment, the number of contacts in the segment may not always match the number of contacts imported. Only Active contacts are added to the segment. If a contact is marked as Deleted, Inactive, Bounced, etc. then the contact is not added to the segment.
DailyStory will attempt to "match" records on either the DailyStory Unique Id, email address, or mobile number. If a match is not found, a new record is created. If a match is found, the records are merged together and any new data in the import overrides data in the existing record.
Yes, it's easy to build a static segment using import. Simply create a CSV file with a single column containing either the DailyStory Unique Id, email address or mobile phone. Import this file and add the contacts to a segment or create a new segment.
If a contact is not found for the DailyStory Unique Id, email address ore mobile phone, a new contact will be created.
When creating a segment from an import file DailyStory will always first create records that it can't match (don't already exist). And then add everyone from the import to the named segment.
If additional fields are mapped and the contact already exists, the mapped field will be updated with the new value. For example, to bulk update the country name of a set of existing contacts a CSV containing email address and country would be imported.
Yes, if you are using one of DailyStory's sync integrations, such as Salesforce, the sync data is always considered the origin data and will overwrite any existing data.