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There are several reasons why a recipient did not receive your text message: The mobile number for the recipient is not capable of receiving text messages; The mobile number is outside of your registered countries (please contact us if you want to send traffic outside the US or Canada); The recipient may not have been included in the segment or campaign the text messages was sent to; The recipient may not have opted-in to receive text messages; The text message may have been sent during non-business hours (10:30 PM - 5:30 AM) and will instead be delivered at 8:30 AM; The text message may have been flagged as SPAM by the carrier (Carrier Violation) and was not delivered; The carrier may filter messages hen sending on unregistered long codes (non 10 DLC registered traffic)....Unfortunately carriers may report messages as delivered, but not actually deliver them.

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There may be several reasons why a recipient did not receive your Push Notification: The recipient may not have been included in the segment the Push Notification was sent to; The recipient may not have opted-in to receive Push Notifications; The recipient may have disabled Push Notifications; The app isn't properly registering the device id with DailyStory; Or Twilio Notify Service integration is not properly configured.