SMS Marketing
Send a Text Message Quick Start
This quick start guide will take you through the required steps to create and send your first Text Message through DailyStory. Step 1 - Setup text message marketing. First, you will need to setup Tex…
DailyStory SMS Marketing Guide
Text Messages in DailyStory can be sent as an SMS (Short Message Service) or an MMS (Multimedia Message Service). A typical single SMS message is 160 characters or less while an MMS contains an image…
Creating or Editing a Text Message
Create a text message. There are two ways to create new text messages, also called SMS for Short Message Service or MMS for Multimedia Message Service: (1) from the Text Messages page (2) from within…
Sending Text Messages
Similar to other features such as Email and Push Notifications , Text Messages are sent through schedules or automations. There are 4 ways you can send emails to your contacts: Schedule a text messag…
Sending a Test Text Message
Clicking the Sent Test button in the Text Message editor will open a popup. By default, the mobile number in the popup will be set to the mobile number in your Personal Settings. Some important detai…
Text Message Replies Report
The Text Message report provides a summary of all messages sent along with detail for each message. You can find the Replied Report by navigating to Reports > Text Messages. The report provides an ag…
Understanding Text Messaging Costs
Text Message, unlike emails which are relatively inexpensive, telecommunication companies charge per-text message (160 characters). It's important to understand how this cost impacts you. The cost to…
Text Message Sending Guardrails
DailyStory enforces rules when sending text messages. These rules are in place to help you effectively communicate and ensure simple mistakes are avoided. A text message can only be sent to a recipie…
Text Message Deliverability Score
The Text Message Deliverability Score is a tool built-in to the text message editor to help you avoid getting your message flagged as a carrier violation. A carrier violation effectively means that t…
Sending Individual Text Messages
In DailyStory, you can send invidual text messages as well as bulk scheduling and sending. There are 3 different ways to send a single message. From within a contact record: From the Activity Log sec…
Replies to Text Messages
Not only can you send text messages from DailyStory, you can receive them too. When someone replies to your text message several things happen: You can receive an email notification that a text messa…
Understanding Text Message Delivery Codes
The following diagram shows the status progression of your text messages as DailyStory attempts to send them to your contacts' inbox. Status Description Sent The text message was sent successfully to…
Setting up Keywords for Text Message Replies
Setting up keywords for text messages is a great way to automatically add senders to a campaign and send back a reply. For example, texting in "JOIN", to add to a welcome campaign and automatically r…
Opting out of Text Messages
If a recipient replies to a Text Message with "STOP", they are automatically opted out of future text messages from the sending number. In addition to the "STOP" keyword, there are more keywords that…
Text Message Frequently Asked Questions
Below are frequently asked questions about SMS Marketing in DailyStory. What is SMS Marketing? Text message marketing - or SMS (short message service) marketing - is a form of marketing goods or serv…
Copying a Text Message
Open the text message you would like to copy and click on the Copy button. A new window will appear asking you to assign the new copied message to a campaign or create a new campaign. Once you select…
Purchase Text Message Credits
To purchase additional text message credits, navigate to Account Settings > Usage and click Buy Text Message Credits: This opens a popup where you can select the dollar amount of credits to purchase:…
SMS Links with Restricted Content
When the Text Message Deliverability Score analyzes your content it examines the content found at any URLs included in your text message. Carriers will block text messages if the URLs contain restric…
Opting into Text Messages
If a recipient replies to a Text Message with "START", they are automatically opted into future text messages from the sending number. In addition to the "START" keyword, there are more keywords that…
10DLC Registration
10DLC allows businesses to send registered A2P (Application to Person) messaging traffic over local phone numbers, also known as “ten-digit long codes” (10DLC). 10DLC is an evolving process. There ha…
Custom SMS URL Shortener
Text Messages sent from DailyStory support link click tracking (enabled by default). When enabled URLs included in text messages are shortened and a unique URL is sent to each recipient. DailyStory o…
