SMS Marketing
Send a Text Message Quick Start
This quick start guide will take you through the required steps to create and send your first Text Message through DailyStory. Step 1 - Setup text message marketing. First, you will need to setup Tex…
DailyStory SMS Marketing Guide
Text Messages in DailyStory can be sent as an SMS (Short Message Service) or an MMS (Multimedia Message Service). A typical single SMS message is 160 characters or less while an MMS contains an image…
Creating or Editing a Text Message
You can review our video tutorial on how to create or edit a text message, or keep scrolling for step-by-step instructions:. Create a text message. There are three ways to create new text messages, a…
Sending and Scheduling Text Messages
Similar to other features such as Email and Push Notifications , Text Messages are sent through schedules or automations. There are multiple ways you can send messages to your contacts: Schedule a te…
Sending a Test Text Message
Clicking the Sent Test button in the Text Message editor will open a popup. By default, the mobile number in the popup will be set to the mobile number in your Personal Settings. Some important detai…
Text Message Replies Report
The Text Message Report provides a summary of all messages sent along with details for each message. Individual responses to a customer's query via DailyStory are free. Navigating to the Text Message…
Understanding Text Messaging Costs
Text Message, unlike emails which are relatively inexpensive, telecommunication companies charge per-text message (160 characters). It's important to understand how this cost impacts you. The cost to…
Text Message Sending Guardrails
DailyStory enforces rules when sending text messages. These rules are in place to help you effectively communicate and ensure simple mistakes are avoided. A text message can only be sent to a recipie…
Text Message Deliverability Recommendations
The Text Message Deliverability Recommendations section is a built-in tool within the text message editor to guide you with how likely is your text message going to pass carrier spam systems. A carri…
Sending Individual Text Messages
In DailyStory, you can send individual text messages as well as bulk scheduling and sending. There are 3 different ways to send a single message. You can review our How To video (below) or keep scrol…
Replies to Text Messages
Not only can you send text messages from DailyStory, you can receive them too. When someone replies to your text message several things happen: You can receive an email notification that a text messa…
Understanding Text Message Delivery Codes
The following diagram shows the status progression of your text messages as DailyStory attempts to send them to your contacts' inbox. Status Description Sent The text message was sent successfully to…
Setting up Keywords for Text Message Replies
You can view our How To video (below) or keep scrolling for step-by-step instructions:. Setting up keywords for text messages is a great way to automatically add senders to a campaign and send back a…
Opting out of Text Messages
If a recipient replies to a Text Message with "STOP", they are automatically opted out of future text messages from the sending number. In addition to the "STOP" keyword, there are more keywords that…
Text Message Frequently Asked Questions
Below are frequently asked questions about SMS Marketing in DailyStory. What is SMS Marketing? Text message marketing - or SMS (short message service) marketing - is a form of marketing goods or serv…
Copying a Text Message
How to Copy a Text Message Review how to copy a text message with our video tutorial (below) or keep scrolling for step-by-step instructions!. Open the text message you would like to copy and click o…
Purchase Text Message Credits
To purchase additional text message credits, navigate to Account Settings > Product Usage: This opens a popup where you can select the dollar amount of credits to purchase: The amount purchased is th…
SMS Links with Restricted Content
When the Text Message Deliverability Score analyzes your content it examines the content found at any URLs included in your text message. Carriers will block text messages if the URLs contain restric…
Opting into Text Messages
If a recipient replies to a Text Message with "START", they are automatically opted into future text messages from the sending number. In addition to the "START" keyword, there are more keywords that…
10DLC Registration
10DLC allows businesses to send registered A2P (Application to Person) messaging traffic over local phone numbers, also known as “ten-digit long codes” (10DLC). 10DLC is an evolving process. There ha…
Cloning a text message
The cloning feature in DailyStory only applies to accounts who are utilizing subaccounts and have been setup accordingly in the system. When subaccounts are enabled, the parent account can clone an e…
Randomized or Batched Sending
Send a Message using 'Batched' or Randomized Sending. Using batched or randomized sending may improve deliverability since this will send your message out in batches. This means the system will send…
Text Message Conversations
Not only can you send text messages from DailyStory, you can receive them too. When someone replies to your text message several things happen: You can receive an email notification that a text messa…
Custom SMS URL Shortener
Text Messages sent from DailyStory support link-click tracking (enabled by default). When "Track Clicks" is enabled, URLs used in text messages are shortened and a unique URL is sent to each recipien…
