SMS Marketing

Send a Text Message Quick Start

This quick start guide will take you through the required steps to create and send your first Text Message through DailyStory. Step 1 - Setup text message marketing. First, you will need to setup Tex…

Rob Howard
Updated 2 months ago by Rob Howard

DailyStory SMS Marketing Guide

Text Messages in DailyStory can be sent as an SMS (Short Message Service) or an MMS (Multimedia Message Service). A typical single SMS message is 160 characters or less while an MMS contains an image…

Rob Howard
Updated 2 months ago by Rob Howard

Creating or Editing a Text Message

Create a text message. There are two ways to create new text messages, also called SMS for Short Message Service or MMS for Multimedia Message Service: (1) from the Text Messages page (2) from within…

Christy Cook
Updated 2 months ago by Christy Cook

Sending Text Messages

Similar to other features such as Email and Push Notifications , Text Messages are sent through schedules or automations. There are 4 ways you can send emails to your contacts: Schedule a text messag…

Rob Howard
Updated 2 months ago by Rob Howard

Sending a Test Text Message

Clicking the Sent Test button in the Text Message editor will open a popup. By default, the mobile number in the popup will be set to the mobile number in your Personal Settings. Some important detai…

Christy Cook
Updated 2 months ago by Christy Cook

Text Message Replies Report

The Text Message report provides a summary of all messages sent along with detail for each message. You can find the Replied Report by navigating to Reports > Text Messages. The report provides an ag…

Rob Howard
Updated 2 months ago by Rob Howard

Understanding Text Messaging Costs

Text Message, unlike emails which are relatively inexpensive, telecommunication companies charge per-text message (160 characters). It's important to understand how this cost impacts you. The cost to…

Rob Howard
Updated 2 months ago by Rob Howard

Text Message Sending Guardrails

DailyStory enforces rules when sending text messages. These rules are in place to help you effectively communicate and ensure simple mistakes are avoided. A text message can only be sent to a recipie…

Rob Howard
Updated 2 months ago by Rob Howard

Text Message Deliverability Score

The Text Message Deliverability Score is a tool built-in to the text message editor to help you avoid getting your message flagged as a carrier violation. A carrier violation effectively means that t…

Rob Howard
Updated 1 month ago by Rob Howard

Sending Individual Text Messages

In DailyStory, you can send invidiaul text messages as well as bulk scheduling and sending. There are 3 different ways to send a single message. From within a contact record: From the Activity Log se…

Christy Cook
Updated 2 months ago by Christy Cook

Replies to Text Messages

Not only can you send text messages from DailyStory, you can receive them too. When someone replies to your text message several things happen: You can receive an email notification that a text messa…

Rob Howard
Updated 2 months ago by Rob Howard

Understanding Text Message Delivery Codes

The following diagram shows the status progression of your text messages as DailyStory attempts to send them to your contacts' inbox. Status Description Sent The text message was sent successfully to…

Christy Cook
Updated 1 month ago by Christy Cook

Setting up Keywords for Text Message Replies

Seeting up keywords for text messages is a great way to automatically add senders to a campaign and send back a reply. For example, texting in "JOIN", to add to a welcome campaign and automatically r…

Christy Cook
Updated 2 months ago by Christy Cook

Opting out of Text Messages

If a recipient replies to a Text Message with "STOP", they are automatically opted out of future text messages from the sending number. In addition to the "STOP" keyword, there are more keywords that…

Rob Howard
Updated 1 year ago by Rob Howard

Text Message Frequently Asked Questions

Below are frequently asked questions about SMS Marketing in DailyStory. What is SMS Marketing? Text message marketing - or SMS (short message service) marketing - is a form of marketing goods or serv…

Rob Howard
Updated 2 months ago by Rob Howard

Copying a Text Message

Open the text message you would like to copy and click on the Copy button. A new window will appear asking you to assign the new copied message to a campaign or create a new campaign. Once you select…

Christy Cook
Updated 2 months ago by Christy Cook

Purchase Text Message Credits

To purchase additional text message credits, navigate to Account Settings > Usage and click Buy Text Message Credits: This opens a popup where you can select the dollar amount of credits to purchase:…

Rob Howard
Updated 2 months ago by Rob Howard

SMS Links with Restricted Content

When the Text Message Deliverability Score analyzes your content it examines the content found at any URLs included in your text message. Carriers will block text messages if the URLs contain restric…

Christy Cook
Updated 5 days ago by Christy Cook

Opting into Text Messages

If a recipient replies to a Text Message with "START", they are automatically opted into future text messages from the sending number. In addition to the "START" keyword, there are more keywords that…

Rob Howard
Updated 2 months ago by Rob Howard

10DLC Registration

10DLC allows businesses to send sanctioned A2P (Application to Person) messaging traffic over local phone numbers, also known as “long codes”. Messages sent through DailyStory are considered A2P mess…

Rob Howard
Updated 1 month ago by Rob Howard

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