Text Message Marketing

DailyStory Text Message Marketing Guide

Text Messages in DailyStory can be sent as an SMS (Short Message Service) or an MMS (Multimedia Message Service). A typical single SMS message is 160 characters or less while an MMS contains an image…

Christy Cook
Updated 1 month ago by Christy Cook

Text Message Sending Guardrails

DailyStory enforces rules when sending text messages. These rules are in place to help you effectively communicate and ensure simple mistakes are avoided. A lead in a campaign is only sent a text mes…

Rob Howard
Updated 10 months ago by Rob Howard

Text Message Deliverability Score

The Text Message Deliverability Score is a tool built-in to the text message editor to help you avoid getting your message flagged as a carrier violation. A carrier violation effectively means that t…

Rob Howard
Updated 10 months ago by Rob Howard

Understanding Text Messaging Costs

DailyStory sends Text Messages using Twilio. Twilio provides world-class infrastructure for sending Text Messages and provides numerous unique capabilities that DailyStory is able to offer our custom…

Richale Cabauatan
Updated 5 months ago by Richale Cabauatan

Creating or Editing a Text Message

Create a text message. There are two ways to create new text messages, also called SMS for Short Message Service or MMS for Multimedia Message Service: (1) from the Text Messages page (2) from within…

Christy Cook
Updated 3 months ago by Christy Cook

Sending a Test Text Message

Clicking the Sent Test button in the Text Message editor will open a popup. By default, the mobile number in the popup will be set to the mobile number in your Personal Settings. Some important detai…

Christy Cook
Updated 7 months ago by Christy Cook

Sending Text Messages

Similar to other features such as Email and Push Notifications , Text Messages are sent through schedules or automations. There are 4 ways you can send emails to your contacts: Schedule a text messag…

Rob Howard
Updated 4 months ago by Rob Howard

Sending Individual Text Messages

In DailyStory, you can send invidiaul text messages as well as bulk scheduling and sending. There are 3 different ways to send a single message. From within a contact record: From the Activity Log se…

Christy Cook
Updated 2 months ago by Christy Cook

Text Message Replies Report

The Text Message Replied Report show you all of the replies received for a given text message. You can find the Replied Report by navigating to Reports > Sent Text Messages and then selecting a text…

Richale Cabauatan
Updated 1 year ago by Richale Cabauatan

Replies to Text Messages

Not only can you send text messages from DailyStory, you can receive them too. When someone replies to your text message several things happen: You can receive an email notification that a text messa…

Rob Howard
Updated 2 months ago by Rob Howard

Understanding Text Message Delivery Codes

The following diagram shows the status progression of your text messages as DailyStory attempts to send them to your contacts' inbox. Status Description Sent The text message was sent successfully to…

Christy Cook
Updated 1 month ago by Christy Cook

Setting up Keywords for Text Message Replies

With DailyStory it is possible to setup keywords for text messages to automatically add senders to a campaign and send back a reply. For example, texting in "JOIN", to add to a welcome campaign and a…

Rob Howard
Updated 4 months ago by Rob Howard

Opting out of Text Messages

If a recipient replies to a Text Message with "STOP", they are automatically opted out of future text messages from the sending number. In addition to the "STOP" keyword, there are more keywords that…

Rob Howard
Updated 4 months ago by Rob Howard

Text Message Frequently Asked Questions

Below are frequently asked questions about Text Message marketing in DailyStory. What is Text Message marketing? Text message marketing - or SMS (short message service) marketing - is a form of marke…

Christy Cook
Updated 3 months ago by Christy Cook

Copying a Text Message

Open the text message you would like to copy and click on the Copy button. A new window will appear asking you to assign the new copied message to a campaign or create a new campaign. Once you select…

Christy Cook
Updated 5 months ago by Christy Cook

Purchase Text Message Credits

To purchase additional text message credits, navigate to your Profile Menu and click on Account Settings. From the Usage Report tab, click on Buy Credits.. You can purchase credits in increments of 5…

Christy Cook
Updated 5 days ago by Christy Cook

Opting into Text Messages

If a recipient replies to a Text Message with "START", they are automatically opted into future text messages from the sending number. In addition to the "START" keyword, there are more keywords that…

Rob Howard
Updated 4 months ago by Rob Howard

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