Text Message Marketing
DailyStory Text Message Marketing Guide
Text Messages in DailyStory can be sent as an SMS (Short Message Service) or an MMS (Multimedia Message Service). A typical single SMS message is 160 characters or less while an MMS contains an image…
Text Message Sending Guardrails
DailyStory enforces rules when sending text messages. These rules are in place to help you effectively communicate and ensure simple mistakes are avoided. A lead in a campaign is only sent a text mes…
Text Message Deliverability Score
The Text Message Deliverability Score is a tool built-in to the text message editor to help you avoid getting your message flagged as a carrier violation. A carrier violation effectively means that t…
Understanding Text Messaging Costs
DailyStory sends Text Messages using Twilio. Twilio provides world-class infrastructure for sending Text Messages and provides numerous unique capabilities that DailyStory is able to offer our custom…
Creating or Editing a Text Message
Create a text message. There are two ways to create new text messages, also called SMS for Short Message Service or MMS for Multimedia Message Service: (1) from the Text Messages page (2) from within…
Sending a Test Text Message
Clicking the Sent Test button in the Text Message editor will open a popup. By default, the mobile number in the popup will be set to the mobile number in your Personal Settings. Some important detai…
Sending Text Messages
Similar to other features such as Email and Push Notifications , Text Messages are sent through schedules or automations. There are 4 ways you can send emails to your contacts: Schedule a text messag…
Sending Individual Text Messages
In DailyStory, you can send invidiaul text messages as well as bulk scheduling and sending. There are 3 different ways to send a single message. From within a contact record: From the Activity Log se…
Text Message Replies Report
The Text Message Replied Report show you all of the replies received for a given text message. You can find the Replied Report by navigating to Reports > Sent Text Messages and then selecting a text…
Replies to Text Messages
Not only can you send text messages from DailyStory, you can receive them too. When someone replies to your text message several things happen: You can receive an email notification that a text messa…
Understanding Text Message Delivery Codes
The following diagram shows the status progression of your text messages as DailyStory attempts to send them to your contacts' inbox. Status Description Sent The text message was sent successfully to…
Setting up Keywords for Text Message Replies
With DailyStory it is possible to setup keywords for text messages to automatically add senders to a campaign and send back a reply. For example, texting in "JOIN", to add to a welcome campaign and a…
Opting out of Text Messages
If a recipient replies to a Text Message with "STOP", they are automatically opted out of future text messages from the sending number. In addition to the "STOP" keyword, there are more keywords that…
Text Message Frequently Asked Questions
Below are frequently asked questions about Text Message marketing in DailyStory. What is Text Message marketing? Text message marketing - or SMS (short message service) marketing - is a form of marke…
Copying a Text Message
Open the text message you would like to copy and click on the Copy button. A new window will appear asking you to assign the new copied message to a campaign or create a new campaign. Once you select…
Purchase Text Message Credits
To purchase additional text message credits, navigate to your Profile Menu and click on Account Settings. From the Usage Report tab, click on Buy Credits.. You can purchase credits in increments of 5…
Opting into Text Messages
If a recipient replies to a Text Message with "START", they are automatically opted into future text messages from the sending number. In addition to the "START" keyword, there are more keywords that…
