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Step 1: Set up your account
Step 2: Bring in your contacts
Step 3: Create customer lists
Step 4: Set up email
Step 5: Set up text messaging
Step 6: Create your first campaign
Your DailyStory Settings
Manage Personal Subscriptions
Changing Your Password
Personal Settings Frequently Asked Questions
Setting up Email Marketing
Setting up Text Message Marketing
Integrating With Your Website
Using Subscription Preferences
Install DailyStory WordPress Plugin
Install DailyStory Beacon in SquareSpace
Install DailyStory Beacon in WiX
Beacon Frequently Asked Questions
Licensing and Usage
Choosing your Plan
Understanding Plan Usage
Free Plan (Freemium) Account Verification
Free Plan (Freemium) Limitations
Upgrading Your Subscription
Purchase Managed Services
Pausing your DailyStory Service
Cancelling your DailyStory Service
Credit Card Declined
Build Popular Campaigns
Find New Customers
Connect With Other Apps
Point of Sale
Work with Contacts
Managing Static Segments
Managing Dynamic Segments
DailyStory Segments Guide
Viewing the Contacts in a Segment
Disabling and Enabling Segments
Deleting and Restoring Deleted Segments
Archiving and Restoring Archived Segments
Contacts Feature Guide
Editing contact records
Adding contacts manually using the Create Contact option
Importing contacts using the Import Bulk tool
Adding contacts using automation
Arranging order of custom contact record fields
Merge duplicate contacts
Making Contacts Inactive
Searching for contacts
Getting started with contacts search
Using direct free text search
Using advanced search
Changing order of custom contact search fields
Filtering your search
Common searches used for segments
Managing custom contact fields
Accessing the custom contact fields
Creating custom contact fields
Sample custom field configuration
Enabling a custom field in search
Editing and arranging custom contact fields
Work with Campaigns
DailyStory Campaigns Guide
Creating a campaign
Managing a Campaign
Add Contacts to a Campaign
Editing a campaign
Using campaign tracking token
Pausing or Unpausing a campaign
Deleting a campaign
Cloning a campaign
Inbound Marketing Tools
Landing Page Guide
Creating or Editing a Landing Page
Using the Page Designer
Adding a Form to a Landing Page
Editing a Landing Page's HTML and CSS
Landing Page Frequently Asked Questions
Creating a Popup Using a Canva Image
Configuring a Popup's Basic Settings
Configuring a Popup's Display Options
Configuring a Popup's Layout Options
Popup Frequently Asked Questions
Tracking Links Guide
Create or Edit a Tracking Link
Test a Tracking Link
Tracking Link Advanced Options
Tracking Link Metrics and Reporting
Measure click performance and track link conversions
Tracking Links Frequently Asked Questions
Web Forms Guide
Create or Edit a Web Form
Design a Web Form
Styling your Web Form
Publishing your Web Form
Web Forms Frequently Asked Questions
Google Ads Conversion Tracking
Outbound Marketing Tools
Email Marketing Guide
Create an Email from a Template
Using the Email Designer
Create or Edit an Email
Email Designer Widgets
Preview an Email
Send a Test Email
Send an Email
Mocking a forwarded or replied to email
Scheduling an Email
Send an Email to a Single Contact
Built-in Email Guardrails
Create an Email Template
Edit an Email Template
Manage Email Revisions
Email Designer Advanced Topics
Email Merge Tags
Edit Email HTML, CSS and AMP
Import and Export Emails
Email Technical Details
Troubleshoot Email Delivery
Bounced Email Guide
How to Warm-Up an IP address
Send AMP Emails
Email Frequently Asked Questions
Email Designer Frequently Asked Questions
Cloning an email
Configuring SPF, DKIM and DMARC
Editing HTML in the Email Designer
Send a Text Message Quick Start
DailyStory SMS Marketing Guide
Creating or Editing a Text Message
Sending Text Messages
Sending a Test Text Message
Text Message Replies Report
Understanding Text Messaging Costs
Text Message Sending Guardrails
Text Message Deliverability Score
Sending Individual Text Messages
Replies to Text Messages
Understanding Text Message Delivery Codes
Setting up Keywords for Text Message Replies
Opting out of Text Messages
Text Message Frequently Asked Questions
Copying a Text Message
Purchase Text Message Credits
SMS Links with Restricted Content
Opting into Text Messages
Custom SMS URL Shortener
Built in Personalization Tokens
Custom Personalization Tokens
Using Conditional Logic with Personalization
Personalization Frequently Asked Questions
Web Push Notifications
Design an Automation
Exporting and Importing Automations
Automation Frequently Asked Questions
Reports and Dashboards Guide
Sent Emails Report
Sent Text Messages Report
Sent Push Notifications Report
Web Activity Report
Tracking Links Report
Who is Visiting Report
Paid Search Summary Report
Email OptOut Report
File Manager Guide
Manage files and folders in File Manager
File Manager Frequently Asked Questions
ChatGPT Writing Assistant
Give Us Feedback
- All Categories
- Your DailyStory Settings
- Licensing and Usage
- Free Plan (Freemium) Limitations
Free Plan (Freemium) Limitations
Updated by Rob Howard
The free plan offered by DailyStory allows you to use nearly all of the capabilities of the DailyStory platform for free, including sending text messages and emails.
However, while using the free plan you may receive this message:
Not Available on the Free Plan
This means you have attempted to access a feature or capability that is not available in the free plan and will require you to upgrade to a paid plan.
Support for customers on the Free Plan
Customer support on the free plan is limited to chat and email.
Data retention on the Free Plan
Data for reports are only available for the past 90 days. Anything older than 90 days is automatically removed. Paid plans have a 2-year data retention period by default with the option to go longer.
Email marketing restrictions on the Free Plan
Below are the email marketing restrictions on the free plan.
No authenticated sending domain
Under the free plan, you cannot setup a custom sending domain for your emails. While sending from the included @dailystory.net domain will still yield good delivery, a sending domain that matches your business will yield the best delivery rates.
More specifically, this includes setting up the authentication rules that allow DailyStory to send emails on your behalf. For example, if you want to send emails from firstname.lastname@example.org you can do this, but recipients will receive the emails as "email@example.com on behalf of firstname.lastname@example.org".
Unfortunately, this could cause some delivery issues with higher volume email sends. Therefore, an authenticated sending domain is generally the best approach, which you can do on a paid plan.
Attribution in the footer of your emails
All emails sent will be sent from the domain dailystory.net and will automatically contain the following attribution in the footer:
500 email sends per month
The total of emails sent per month is limited to 500.
This is inclusive of both scheduled emails and automated emails but does not apply to notifications sent to you by DailyStory.
Once this limit is reached no additional email sends can be made without upgrading your plan.
Text message restrictions on the Free Plan
Below are the text message marketing restrictions in the free plan.
One sending number
Under the free plan, you can only configure a single sending number. However, the single sending number is both MMS and SMS capable and is more than adequate for sending text only or texts with images.
50 text message credits per month
The total text message credits per month is limited to 50. A "credit" is 160 standard characters or less. Messages with emojiis and images use more credits per message. 50 credits would be the equivalent of 50 basic text messages or approximately 16 MMS messages (messages with an image). To learn more about how text message credits work, please see Understanding Text Message Costs.
Once this limit is reached no additional text messages can be sent without upgrading your plan.
10DLC registration on the Free Plan
You cannot register you sending number for 10DLC on a free plan. All text message traffic is sent as unregistered traffic. However, we generally don't recommend 10DLC registration unless you anticipate sending more than 15-20K messages/day.
API access or Webhooks
You cannot create API keys or set up Webhooks on a free plan.
Android and iOS Push Notification Support
Support for Push Notifications is not available on a free plan.
Other limitations of the Free Plan
Below are other limitations of the free plan. The majority of these options are for advanced uses of the DailyStory platform and will not impede your use of the free plan.
- Use of Custom Contact fields is unavailable on the free plan.
- Support for subscription preferences is unavailable on the free plan.
- Configuring options for Voice Calling is unavailable on the free plan.
- The SMS sending number is non-transferable. Should you wish to transfer or "port out" the sending number to another provider, please contact us.
- There is no ability to purchase Managed Services on the free plan as there is no way to pay for those services. If you require assistance, please contact our support team.
- You cannot create subaccounts on the free plan. Subaccounts allow you to manage multiple accounts from a single parent account.
- You cannot set up a custom subdomain on the free plan.
- You cannot configure emails or mobile numbers to add to your block list on the free plan.
- You cannot configure roles and permissions on the free plan.