Email Marketing

Email Marketing Guide

DailyStory's email marketing engine helps you send targeted and personalized emails. Emails can be sent with automations, individually or by scheduling. For sent emails, DailyStory automatically trac…

Christy Cook
Updated 3 months ago by Christy Cook

Create an Email from a Template

We're making emails simple! Use one of our pre-built templates and customize it however you like. Navigate to your emails page from the top navigation bar Outbound > Emails or from the home dashboard…

Christy Cook
Updated 4 months ago by Christy Cook

Using the Email Designer

Using the Email Designer The Email Designer is a drag-and-drop design canvas used to more easily build and design be…

Christy Cook
Updated 6 months ago by Christy Cook

Create or Edit an Email

There are two main ways to create a new email. From within a campaign in the Assets tab. Click on + Create Asset and select " Add an Email ".. From the main user dashboard. Navigate to Outbound > Ema…

Christy Cook
Updated 4 months ago by Christy Cook

Email Designer Widgets

Below is a list of the widgets found in the email designer. These widgets are drag-and-dropped onto the design canvas when building an email. An email is built using rows to control the layout and th…

Rob Howard
Updated 7 months ago by Rob Howard

Preview an Email

Preview an Email. Prior to sending an email we recommend previewing and testing your email. To Preview an email, click the options menu and click the Preview option. This will open a new tab and disp…

Rob Howard
Updated 7 months ago by Rob Howard

Send a Test Email

Prior to sending an email we recommend previewing and testing your email. To send a test email, click the options menu and click the Send Test option. This will open a popup window pre-populated with…

Rob Howard
Updated 3 months ago by Rob Howard

Manage Senders

If you frequently send messages from different from addresses, you can save common addresses using Manage Senders. Navigate to your User Settings > Email Marketing. This will take you into your accou…

Christy Cook
Updated 4 months ago by Christy Cook

Send an Email

After previewing and testing your email, you are ready to schedule an email to send. There are 3 ways you can send emails to your contacts: Schedule an email. Send a published email to a contact. Sen…

Rob Howard
Updated 3 months ago by Rob Howard

Scheduling an Email

Scheduling an email is the easiest way to send an email to your contacts. From either the Email Designer's options or the Email Settings click Schedule to open the message scheduler: Select one or mo…

Christy Cook
Updated 3 months ago by Christy Cook

Send an Email to a Single Contact

Quickly send or re-send an email to a contact in a campaign. Locate the More Options menu (3 dots) next to the email you want to send and click on Send Single. A search box will appear where you can…

Christy Cook
Updated 7 months ago by Christy Cook

Built-in Email Guardrails

DailyStory enforces rules when sending emails. These rules are in place to help you effectively communicate and ensure simple mistakes are avoided. A lead in a campaign is only sent an email once. Wh…

Christy Cook
Updated 7 months ago by Christy Cook

Create an Email Template

You can design a new template from scratch, or create a template from an existing email. Once you create a template, it will show up on your All Emails page and in your Template Gallary under My Emai…

Christy Cook
Updated 4 months ago by Christy Cook

Edit an Email Template

Once an email template is created, you can still edit and revise the design and settings. Navigate to your emails page from the top navigation bar Outbound > Emails or from the home dashboard button.…

Christy Cook
Updated 3 months ago by Christy Cook

Manage Email Revisions

When creating and editing emails you may occasionally find that you inadvertently saved an old version or lost some edits made previously - this can happen if multiple people are editing the same ema…

Rob Howard
Updated 7 months ago by Rob Howard

Email Designer Advanced Topics

Below are some advanced topics related to the Email Designer. Image best practices. It's important to use images in your email, but too many images can flag your email as potential spam. And, images…

Rob Howard
Updated 7 months ago by Rob Howard

Email Merge Tags

Content created for DailyStory emails including Title, Subject and Body of your messages support personalization tags and scripts. Personalization is the recommended way to personalize email content.…

Rob Howard
Updated 7 months ago by Rob Howard

Edit Email HTML, CSS and AMP

DailyStory's Email Designer enables you to quickly build robust emails. However, more complicated email designs typically start from an HTML base. The Email HTML Editor also enables you to create AMP…

Christy Cook
Updated 7 months ago by Christy Cook

Import and Export Emails

Emails created in DailyStory may be exported and imported. This enables customers to easily share emails between accounts in a secure manner. Exported emails are encrypted files to prevent tampering…

Christy Cook
Updated 3 months ago by Christy Cook

Email Technical Details

Below is some technical information about the email format and markup that DailyStory adds to your email. Note, this only applies to emails that are edited or saved in the DailyStory designer. Raw HT…

Rob Howard
Updated 3 months ago by Rob Howard

Troubleshoot Email Delivery

Unfortunately, sometimes your email doesn't get delivered as expected. This troubleshooting guide has some tips and may help. Make sure they weren't previously sent the email. If a recipient mentions…

Rob Howard
Updated 3 months ago by Rob Howard

Bounced Email Guide

When sending email, you will occasionally receive a notification in DailyStory that your message bounced. What is a bounced email. A bounced email is a notification from the recipient's email system…

Christy Cook
Updated 4 months ago by Christy Cook

How to Warm-Up an IP address

When you transition from one Email Service Provider to another you will change IP addresses too - or use an IP address that have never been used to send email before. An IP address is a number that u…

Rob Howard
Updated 3 months ago by Rob Howard

Send AMP Emails

AMP (Accelerated Mobile Pages) email is a technology that enables interactive emails. AMP emails support forms, image carousels, and more interactions directly in the inbox. Google calls these “dynam…

Rob Howard
Updated 7 months ago by Rob Howard

Email Frequently Asked Questions

Below are some frequently asked questions about DailyStory emails. Can I restore a deleted email? You can restore deleted emails and other deleted items across the DailyStory platform. From the all E…

Christy Cook
Updated 3 weeks ago by Christy Cook

Email Designer Frequently Asked Questions

Frequently Asked Questions . Below are some frequently asked questions about the Email Designer. How do I center an image, text or video in my email? To center an Image, Text Section, or Video in you…

Rob Howard
Updated 7 months ago by Rob Howard

Cloning an email

The Cloning feature in DailyStory only applies to account holders who are utilizing sub-accounts and have been setup accordingly in the system. When sub-accounts are enabled, the parent account can s…

Christy Cook
Updated 7 months ago by Christy Cook

Configuring SPF, DKIM and DMARC

DailyStory makes use of modern email security features to ensure customer email is delivered on-time and placed in the inbox. This includes setting up a dedicated subdomain to send emails from separa…

Rob Howard
Updated 7 months ago by Rob Howard

Editing HTML in the Email Designer

DailyStory provides tools that allow advanced users to directly control the HTML, CSS, and AMP content of their emails. But occasionally you may want to add or edit HTML directly from the email desig…

Rob Howard
Updated 7 months ago by Rob Howard

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