Licensing and Usage

Choosing your Plan

DailyStory is licensed based on the number of active marketing contacts in the system and the number of text messages you want included with your account. Our plans start at free and are designed to…

Christy Cook
Updated 3 days ago by Christy Cook

Understanding Plan Usage

To see your plan usage, navigate to Account Settings > Usage : Plan Summary. The first section shows a summary of your plan: Marketing Contacts. Marketing contact usage provides details regarding the…

Rob Howard
Updated 1 week ago by Rob Howard

Free Plan (Freemium) Account Verification

The free plan offered by DailyStory allows you to use nearly all of the capabilities of the DailyStory platform for free, including sending text messages and emails. However, prior to sending emails,…

Rob Howard
Updated 1 week ago by Rob Howard

Free Plan (Freemium) Limitations

The free plan offered by DailyStory allows you to use nearly all of the capabilities of the DailyStory platform for free, including sending text messages and emails. Important: Please note the Free /…

Rob Howard
Updated 3 days ago by Rob Howard

Upgrading Your Subscription

We make upgrading easy, whether you started with a free account or your company has grown to the next level.

Rob Howard
Updated 3 days ago by Rob Howard

Purchase Managed Services

Need some additional support? We're here to help. Whether you don't have the time or just want help creating that marketing vision you have, we're here for you. Just navigate to Help & Support > Purc…

Christy Cook
Updated 4 months ago by Christy Cook

Pausing your DailyStory Service

We understand circumstances come up where you might need to pause your service. Every 12 months, you are eligible to pause your account for up to 90 days should you need to for any reason. Pausing st…

Christy Cook
Updated 1 week ago by Christy Cook

Cancelling your DailyStory Service

We never want to see a customer leave, but we know there are circumstances where you need to cancel your account. We recommend reading this article in it's entirety prior to cancelling your account.…

Christy Cook
Updated 1 week ago by Christy Cook

Credit Card Declined

If you receive an error message while attempting to purchase credits or you received an email stating that there is a problem with a recent payment, your service with DailyStory may be impacted. Paym…

Christy Cook
Updated 6 months ago by Christy Cook

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