Push Notification Guide

Use DailyStory Push Notifications to send personalized and targeted messages to an iOS or Android app.

Push Notifications are useful for sending specific messages to people directly on their phone through an existing iOS or Android app.

Similar to Email Marketing and Text Message Marketing, you can use push notifications to send targeted and personalized communication to people using your app.

This can include:

• Thank you messages
• Reminders
• Important notices
• Offers and discounts

DailyStory's Push Notifications support personalization and are sent individually to each contact. This is different from other broadcast Push Notification services which send the same message to all recipients.

Push Notifications are sent to contacts that opted in to receive push notifications on their iOS or Android device. Push Notification messages are only available to iOS and Android App(s). And, your iOS or Android App must also register the device id with DailyStory.

DailyStory Push Notifications require Twilio integration. Twilio Notify Service integration must be configured. DailyStory can manage and configure this service for you, or you can do it yourself.

This guide provides a list of resources to help you get started with Push Notifications.

Create and Edit a Push Notification

• Create a Push Notification
• Edit a Push Notification
• Send a test Push Notification

Frequently Asked Questions

• Is everyone sent the same Push Notification?
• Can I personalize the content in the Push Notification?
• Why didn't my contact receive a Push Notification?
• Can one contact have multiple devices?
• How do I enable DailyStory to send Push Notification to my App?
• Why can't I see delivery information?
• What is a Device Binding?
• Can I start an automation when a device is registered?

Create a Push Notification

1. Navigate to Outbound > Push Notifications.
2. Next, in the main Push Navigation menu click + Create. This will open the Push Notification editor.
3. From the editor, select an exisitng campaign for your Push Notification or create a new campaign.
4. Select a Title and the Message content for the Push Notification. As you type your title and content you'll see a preview of what your Push Notification will look like.

Within the title and message of your Push Notification you can also use Personalization tokens and conditions to target the content to each recipient or fill in your recipient's first name, as an example.

5. Finally, click on Save & Close.

Once the Push Notification is saved, you can also schedule when and to whom the Push Notification is sent to. The Push Notification is also now available to add to a campaign's automation.

Edit a Push Notification

1. Navigate to Outbound > Push Notifications and click on the Push Notification you want to edit.

2. This will open the Edit Push Notification screen, which is nearly identical to the screen where you created your notfication. From here, make any edits or revisions and click Save & Close.

Test a Push Notification

There are two options for sending a test Push Notification.

OPTION ONE: Through the Editor

1. Click the Send Test button in the Push Notification editor.
2. Search for and select a Contact that you wish to send the Push Notification to. If the Contact has a device registered for Push Notifications and has not opted out, the test message will be sent to the Contact's devices.

Send a Push Notification

Similar to other features such as Email and Text Messages, Push Notifications are sent through the scheduler or through an automation.

Send using the scheduler

1. Navigate to the push notification to schedule and then click on the Schedule button
2. Choose the segment(s) to send to and the date and time to send.
3. Click Save & Close.

Send using an automation

1. To send a push notification using a campaign's automation, navigate to the campaign where the push notification is located and click on the Automations tab.
2. Click on + New Automation.
3. Select Create a new automation.
4. Choose your Trigger first and drag it onto the canvas. For this example, we chose When added to the campaign as the trigger.
5. Next, from the Actions tab drag Send a push notification onto the canvas underneath the above action step. You will see a blue dot when it's safe to drop it on the canvas.
6. From the Properties menu, select the push notification you want to send and then click the Update button.

7. Click Save and give the automation a name and optional description.
8. Click the back arrow <-- to return to the automation settings and enable the automation. Just flip the switch to ON to enable the automation.