DailyStory Push Notification Guide

Rob Howard Updated by Rob Howard

Use DailyStory Push Notifications to send personalized and targeted messages to an iOS or Android app.

Note: to use DailyStory to send app push notifications you need to use the DailyStory REST API to register the device from your mobile app.

Push Notifications are useful for sending specific messages to people directly on their phone through an existing iOS or Android app.

Similar to Email Marketing and Text Message Marketing, you can use push notifications to send targeted and personalized communication to people using your app.

This can include:

  • Thank you messages
  • Reminders
  • Important notices
  • Offers and discounts

DailyStory's Push Notifications support personalization and are sent individually to each contact. This is different from other broadcast Push Notification services which send the same message to all recipients.

Push Notifications are sent to contacts that opted in to receive push notifications on their iOS or Android device. Push Notification messages are only available to iOS and Android App(s). And, your iOS or Android App must also register the device id with DailyStory.

DailyStory Push Notifications require Twilio integration. Twilio Notify Service integration must be configured. DailyStory can manage and configure this service for you, or you can do it yourself.

This guide provides a list of resources to help you get started with Push Notifications.

Create and Edit a Push Notification

Frequently Asked Questions

Create a Push Notification

To create a Push Notification, navigate to Content > Push Notifications. Next, in the main Push Navigation menu click + Create. This will open the Push Notification editor.

When the editor opens select the campaign this Push Notification is used within or create a new campaign.

Next, select a title and content for the Push Notification. As you type your title and content you'll see a preview of what your Push Notification will look like.

Recommended title and message length vary between devices. However, in general, a Push Notification should be as short as possible.

Within the title and message of your Push Notification you can also use Personalization tokens and conditions to target the content to each recipient.

Finally, save the Push Notification.

Once the Push Notification is saved, you can also schedule when and to whom the Push Notification is sent to. The Push Notification is also now available to add to a campaign's workflow.

Edit a Push Notification

To edit a Push Notification navigate to Content > Push Notifications and select the Push Notification to edit.

This will open the Edit Push Notification screen. This screen is nearly identical to the Create Push Notification screen.

If you edit the content of a scheduled Push Notification, the scheduled Push Notification will use your new content.

Test a Push Notification

There are two options for sending a test Push Notification.

  1. Send a test from the Push Notification editor

Clicking the Send Test button in the Push Notification editor will open a popup. Search for and select a Contact that you wish to send the Push Notification to.

Sending a test Push Notification will only send the Push Notification message to the specified contact.

If the Contact has a device registered for Push Notifications and has not opted out, the test message will be sent to the Contact's devices.

  1. Use Push Notification tools to send a test Push Notification

DailyStory includes several tools for testing Push Notifications. If you have access to the Administration section, navigate to Account Settings > Tools and find the Push Notifications section.

Using these advanced tools you can verify if a Contact has a registered Device Binding, manually register a Device Binding for a Contact, or Send a Push notification to a specific Contact.

Sending a test Push Notification will only send the Push Notification message to the specified contact.

Send a Push Notification

Similar to other features such as Email and Text Messages, Push Notifications are sent through Campaign Workflows and  Campaign Schedules.

Send using Scheduler

To send a Push Notification using a Campaign's Schedule edit the Push Notification and scroll down and set the segments to send to and the date and time to send.

For example, to send to customers in the 'Upcoming appointments' segment at 10am.

Send dates and times are based on the time zone configured for your account.
Send using Autopilot automation

To send a Push Notification using a Campaign's automation use the Send a push notification action and select the Push Notification to send.

How Did We Do?

Push Notification Frequently Asked Questions